Travelers recharge with an exquisite breakfast at this Ciudad Jardin hotel, or find their rhythm at the 24-hour health club for some well-deserved personal time
NH Cali Royal offers a peaceful garden setting in Ciudad Jardin. Guests can enjoy international dishes at Cafe Royal after a day of exploring. The hotel provides practical amenities like dry cleaning, and the Turkish bath/hammam is perfect for a relaxing massage.
Take advantage of a terrace, a garden and dry cleaning/laundry services at NH Cali Royal. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage. The on-site international cuisine restaurant, Cafe Royal, serves lunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club.
Additional perks include:
An outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, a water dispenser and free newspapers
Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 145 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
LCD TVs with premium channels
Eco-friendly cleaning products, fridges and free infant beds
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 110000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 17 to 19 per person
Airport shuttle fee: USD 60000 per vehicle (one way)
Pet fee: USD 110000 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does NH Cali Royal have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at NH Cali Royal?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at NH Cali Royal on 20 Jun 2026 start from HK$509, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is NH Cali Royal pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 110000 per pet, per night. Service animals are exempt from fees.
How much is parking at NH Cali Royal?
Self-parking and valet parking are free at this property.
What time is check-in at NH Cali Royal?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at NH Cali Royal?
Checkout is at noon.
Does NH Cali Royal provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 60000 per vehicle applies.
Where is NH Cali Royal located?
Located in Campestre, this hotel is within a 10-minute walk of Holguines Trade Center, Universidad del Valle and Unicentro Shopping Center. Babilla Park and Palmas Mall are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window