Canada All-inclusive Hotel

"Friendly staff, and it was a nice surprise to be upgraded to a suite. The hotel is very convenient for the ski bus, and the grotto hot tub was the highlight after a day on the slopes. It’s about a 10-minute walk to downtown Banff, and there’s also a bus stop right outside the hotel if you’d rather not walk."

"The breakfast was amazing. The lady chef that made the omelettes was great. She sure loves her job. "

"Good airport shuttle service"

"Room we were given was very clean, the staff very friendly and eager to help. Only complaint was breakfast was half the price of the room for two people as there was no other option offered. i.e. bagel, fruit or yogurt and coffee are cheap items to offer. The restaurant view was beautiful though."

"Price was good for down town Toronto, we had a suite with lots of space and very quiet. Hotel restaurant is excellent, and the location is great. We will return."

"Everything was perfect !"

"All what's clean the restaurant staff were great, evwryone was i had a small issue when checking in asked where the parking was.And the guy , instead of explaining it just handed me a card and said google it, so I did , and when I got there and my g p s said , I arrived , I pulled into a parking garage with four other guests that were in front of me so two other carloads , and none of our cards worked in the elevator, i found out when checking out the cards didn't work in the elevator because we're all in the wrong parking garage because when google says you've arrived , there's a couple side by side , we went to the first one because it said hotel parking and because google said "you have arrived", better instructions from the guy at front desk would have been nice...explaining just that!"

"Room was clean and comfortable. Nice peak-a-boo view of the harbour and north shore. Excellent walkable location. Brunch in the hotel restaurant was excellent (server Joanne was helpful and very accommodating). Only thing that we found a bit lacking was the hot tub - which didn’t have working jets and was just warmish. Might want to rope it off completely until fixed as it didn’t seem to be the most hygienic. Other than that, everything was very good. "

"Large comfortable room (with two comfortable chairs), great location, friendly staff. The heated outdoor pool and hot tub are fantastic! "