Residences in Canary Islands

"Wonderful clean room and very helpful staff. Spa and treatments excellent, pool great, ccannot wait to return"

"Stunning hotel which is spotlessly clean and the rooms are huge! The food and drinks are delicious the breakfast is the best buffet I’ve ever seen! The staff are attentive and can’t do enough for you! Just a perfect time away and I’ll definitely be back"

"The room was spotless, The reception staff couldn’t have been any more helpful they are very professional. There was an issue with the restaurant as I went into the buffet I confirmed prior to the gentleman that I’m self catering I will be paying cash. He was also professional as I was finishing up I paid and ask could I get a paper/plastic cup as I had a glass, He said it’s fine go ahead with the glass so on the way back to my room I was physically grabbed a member of staff from the bar accusing me of not paying and telling me I can’t bring my glass. My Spanish is below average as he needs to go study English as it’s a tourism industry with majority of people coming to this area are English speaking people. I went to the staff at reception to resolve this issue as it was extremely embarrassing as I was a solo traveler I paid my bill and also tipped the staff wore lovely people but the guy from the bar didn’t even apologise when he called his colleague to confirm I paid and I was told I could bring the glass. I was extremely embarrassed I was offered 1 drink as there was no manager he’s on vacation I found that extremely confusing as a hotel chain they have no manager on site 3 days ago I reported this every day I went down to see what the update was. I was told no manager. I only wanted a apology from the guy who made me so embarrassed and physically put his hands on me. I’m a friendly non aggressive guy but he told staff he has no reason to apologise so I was told to email "

"All fine. Regular visitors "

"Oll perfekt"

"Place was clean. Staff was really helpful! The lady at the desk is a superstar! I really should have found out her name! The hotel is amazing! Food Amazing! "

"Enjoyed our stay, clean well kept grounds. Spacious well equipped room. At the top of a hill which means lovely views. Nice restaurants and bars within walking distance. Free coach up and down the hill from 10am till 6pm"

"Nice hotel, nice pools, good entertainment, fresh (very cold) pools. Good food. "

"Amazing property. Definitely coming back."