大冰箱、微波炉、烤箱、炉灶

关于堪培拉金士顿阿迪纳服务式公寓酒店的点评

3.5 out of 5

点评

8.8

超赞

10 分 - 超赞。389 条好评,共有 850 条点评" "
8 分 - 还可以。369 条好评,共有 850 条点评" "
6 分 - 一般。69 条好评,共有 850 条点评" "
4 分 - 很差。20 条好评,共有 850 条点评" "
2 分 - 糟糕。3 条好评,共有 850 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.0/10

住宿条件和设施

7.4/10

环保

点评

4/10 很差

Rebecca

与家人及幼儿出行
不满意:住宿条件和设施,服务设施
WE wont be staying again, the condition of the rooms, pool were in desperate need of repairs and a make over. curtains were ripped, draws broken, kitchen appliances missing and dirty. and the swimming pool was in major need of upkeep. It was a disapointing stay. It was a good location and very quiet.
2024 年 5 月入住 2 晚

6/10 一般

MELISSA

团体旅客
不满意:住宿条件和设施
We had stayed at this property in previously but were disappointed by the state of the pool and that we were not notified that construction work was close by.

8/10 还可以

Janine

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Scaffolding outside balcony, fortunately no workmen. Long walk with luggage from lift.
2024 年 3 月入住 2 晚

6/10 一般

Ross

与配偶出行
不满意:住宿条件和设施
The AC stunk when turned on and the filters hadn't been cleaned. The AC in the main room after a while would make a knocking noise every 10 min.
2024 年 3 月入住 3 晚

10/10 超赞

Ronnie

2024 年 3 月入住 2 晚

10/10 超赞

Ian

商务旅客
满意:客房舒适度,清洁度
2024 年 2 月入住 1 晚
Arif Rahman 于 2024年03月25日 的回复
Dear Ian,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Kind regards

10/10 超赞

Trevor

商务旅客
满意:住宿条件和设施,清洁度
Great clean apartments in perfect location!
2024 年 1 月入住 4 晚
Arif Rahman 于 2024年03月25日 的回复
Dear Mr. Trevor,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Kind regards

6/10 一般

Luke

2023 年 12 月入住 2 晚

8/10 还可以

David

2023 年 12 月入住 1 晚

8/10 还可以

Brad

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Good location
2023 年 11 月入住 1 晚

6/10 一般

Gai

满意:住宿条件和设施,服务设施
I was in Canberra for a family reunion, with other family members staying in the same complex. I was dismayed to receive a text when I was only 30 mins from my destination to say I had been moved to another property, due to renovations! I rang to express my concern and my son went down to reception to reiterate my need to stay there. That was fortunattely resolved. The stay itself was comfortable and pleasant, however, even if a 'serviced apartment', I would expect the room to be vacuumed each day, which it was not.
2023 年 9 月入住 7 晚

8/10 还可以

John

Area needs a good clean up not good enough Canberra
2023 年 9 月入住 3 晚

10/10 超赞

John

满意:客房舒适度,清洁度
Very comfortable stay. Access a little difficult for older folks. Otherwise, all ok.
2023 年 9 月入住 1 晚

8/10 还可以

Rebecca

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
A wonderful apartment and accommodation for a family with young kids
2023 年 9 月入住 2 晚

10/10 超赞

Marina

满意:住宿条件和设施,清洁度
Loved our stay.
2023 年 8 月入住 2 晚
Adina Kingston 于 2023年09月6日 的回复
Dear Marina,Thank you kindly for taking the time to share with us your positive thoughts and lovely feedback surrounding your recent stay with us. We are incredibly glad that you enjoyed every aspect of your stay and all the facilities we currently have on offer. it is our team's number one priority to ensure all our guests feel welcome and comfortable during their time with us so we are glad that you experienced this.We look forward to welcoming you back again in the future and do hope you have a lovely remainder of your day,Kind regards,Arif RahmanSenior Duty Manager

8/10 还可以

Leigh

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Comfortable and handy to my client's office.
2023 年 8 月入住 1 晚
Adina Kingston 于 2023年08月7日 的回复
Dear Ms Mutimer,Thank you so much for taking the time to provide feedback about your recent stay with us.We're glad that you had an enjoyable time staying with us. We look forward to welcoming you again soon.Kind regards,Adina Serviced Apartments Canberra Kingston

10/10 超赞

Edward

2023 年 7 月入住 1 晚
Adina Kingston 于 2023年08月22日 的回复
Hello Edward,Thank you for taking the time to share the positive feedback from your recent stay at Adina Canberra Kingston.We are glad you enjoyed your time with us and look forward to welcoming you back soon.Kind regards,Adina Canberra Kingston

4/10 很差

Kerrie

与家人出行
Room was ok but service was not. I booked and paid for 5 people however there was only 4 beds and 4 towels. When I asked about the 5th bed I was told I hadn’t requested it so I would need to pay another $50 for a rollout bed to be brought to our room. The lady at the office argued that this was standard practice but I have booked many hotels for my family of 5 and I have never had to “request” an extra bed.
2023 年 7 月入住 1 晚

8/10 还可以

Trevor

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Been hear for 20 years. Location, apartment quality was very good. Cleaning staff excellent!
2023 年 7 月入住 3 晚
Adina Kingston 于 2023年08月7日 的回复
Dear Mr Atkinson,Thank you so much for taking the time to provide feedback about your recent stay with us.We're glad that you had an enjoyable time staying with us. We look forward to welcoming you again soon.Kind regards,Adina Serviced Apartments Canberra Kingston

10/10 超赞

Wantanee

满意:清洁度、服务设施、住宿条件和设施
Great place to stay, close to everything. Great service.
2023 年 6 月入住 2 晚
Adina Kingston 于 2023年08月7日 的回复
Dear Wantanee,Thank you so much for taking the time to provide feedback about your recent stay with us.We're glad that you had an enjoyable time staying with us. We look forward to welcoming you again soon.Kind regards,Adina Serviced Apartments Canberra Kingston

10/10 超赞

Catherine

满意:清洁度
Safe place to stay very near dining options. Walkable to the Kingston Hotel.
2023 年 6 月入住 11 晚
Adina Kingston 于 2023年08月7日 的回复
Dear Ms Meggison,Thank you so much for taking the time to provide feedback about your recent stay with us.We're glad that you had an enjoyable time staying with us. We look forward to welcoming you again soon.Kind regards,Adina Serviced Apartments Canberra Kingston

10/10 超赞

Scott,Cranebrook

商务旅客
满意:清洁度、服务设施、住宿条件和设施
A nice location for dining and bars. The room was well-appointed and clean.
2023 年 6 月入住 3 晚

10/10 超赞

Stuart

满意:客房舒适度,清洁度
Canberra kingston trip
The stay was great the property was excellent in a great location
2023 年 5 月入住 7 晚

8/10 还可以

Anthony

团体旅客
满意:清洁度、服务设施、住宿条件和设施
The apartments are spacious and very convenient for us.
2023 年 4 月入住 2 晚
Adina Kingston 于 2023年04月28日 的回复
Good morning Anthony,Thank you for taking the time to provide us with your thoughts and feedback regarding your recent stay with us. We're glad to hear that you enjoyed your stay, finding comfort in our spacious rooms!We look forward to welcoming you back again in the future and do hope you have a lovely day,Kind regards.Casey Duty Manager

10/10 超赞

Katie

2023 年 4 月入住 3 晚

10/10 超赞

Volodymyr

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
clean and quite
2023 年 1 月入住 25 晚

6/10 一般

Simon

与家人出行
满意:服务设施,清洁度
Requires a new mastrr bed as it was collapsing on the sides.
Adina Kingston Team 于 2023年01月8日 的回复
Hello Simon,Thank you for sharing your feedback and experience with us! We have already advised our team of this matter and it has been rectified. We hope you that you enjoyed the rest of your stay and hope you have a lovely day!Kind regards

10/10 超赞

Abdulrhman

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Good stay.
The Adina Team 于 2022年12月21日 的回复
Hi Abdulrhman,We are delighted to hear you had an enjoyable stay with us!We would like to thank you for sharing your experience, as we love nothing more than hearing our guests had an amazing stay and trip in Canberra.We look forward to welcoming you back again soon. Warm regards,The Adina Team

8/10 还可以

Monika M

商务旅客
满意:客房舒适度,清洁度
Not bad but some issues
Still waiting for the receipt they promised to email when we checked out days ago. Needed for business!! We had a power breaker trip overnite thanks to our flashlights we finally found the panel under some artwork. Mechanic was unable to resolve so we had No light on the bathroom and showered with the door open. Front desk personnel lovely but only there 8-5 so after hours you are on your own when problem occur. The security person knew nothing and couldn’t help. One night 2 am all the smoke alarms went off in the complex!
2022 年 11 月入住 6 晚
The Adina Team 于 2022年12月5日 的回复
Dear Monika M,Thank you for reaching out and providing us with valuable feedback. We are very sorry to hear that you had an unpleasant experience with us. However, the power problem in your room was already rectified thanks to your feedback. Furthermore, please keep in mind that reception is open from 9 am to 6 pm, and we count on with after-hour assistance after 6 pm. Nevertheless, we will make sure to oversee our information exchange methods to provide a better service. Finally, according to our booking system, you have booked a room from a rooming accommodation agent or provider; for that reason, we suggest you call your accommodation agent and enquire about the invoice.We hope to see you again in the future!Kind regards, The Adina Team

8/10 还可以

Richard

满意:清洁度、服务设施、住宿条件和设施
The room was well appointed for one person staying for a couple of nights to see some sights around Canberra. The grounds were lovely with lots of gardens, and a small pool if you wanted to take a dip. Bed was super comfortable, and the room temperature was easily controllable. I didn't use the cooking appliances but kettle and toaster worked fine. One thing I will mention is the water pressure in the shower and bath (which was a spa bath pleasingly!!) was abysmal. It felt like I was showering underneath a leaky gutter, and it took almost an hour to fill the tub enough to have a spa bath. Other than that, I really have no other complaints, and would consider this property again when returning to Canberra.
The Reception Team 于 2022年12月1日 的回复
Hi Richard,Thank you for that detailed feedback, it is highly valuable for us to receive this type of comment. Furthermore, we appreciate you bringing the issue of the water pressure to our attention, we will make sure to address the situation adequately. Nevertheless, we are delighted to see that you enjoyed your stay and that you are considering us for your next trip, we would love to have you again at Adina Serviced Apartments Canberra Kingston.Kind regards,Scharbel Jung HannaDuty Manager

8/10 还可以

Amanda

满意:住宿条件和设施,服务设施
Very spacious room.Super comfortable bed. Easy walking distance to Kingston and Manuka. My one criticism would be that the housekeeping staff weren’t very good.
The Adina Team 于 2022年12月1日 的回复
Dear Amanda,Thank you for providing us with feedback. We are sorry to hear that the cleanliness in our facilities was not satisfactory, we appreciate you bringing this issue to our attention, rest assured that I will pass this information on to the team. However, we love to hear that you enjoyed the bed in your room and you had a revitalising sleep. We expect to see you again in our properties!Kind regards,Scharbel Jung HannaDuty Manager

8/10 还可以

Darren

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
WiFi a bit dodgy under heavy use. But apart from that top notch for what it is.
2022 年 10 月入住 4 晚
The Adina Team 于 2022年12月1日 的回复
Dear Darren,We appreciate you for taking the time to leave us feedback. Rest assured that we will pass on this information regarding the Wi-Fi issues to the designated team. However, we are glad to see that you had a pleasant stay at Adina Serviced Apartments Canberra Kingston.We look forward to welcoming you back in the near future!Kind regards,The Adina Team

8/10 还可以

Cheryl

满意:清洁度、服务设施、住宿条件和设施
2022 年 10 月入住 2 晚

8/10 还可以

Nicholas

与配偶出行
满意:住宿条件和设施,清洁度
Beds are comfortable and unit is pretty spacious . Plenty of restaurants and coffee shops near . Coles supermarket is very close and a pub / bottle shop just on the corner
2022 年 9 月入住 3 晚
The Adina Team 于 2022年11月30日 的回复
Hi Nicholas,Thank you for your valuable feedback, we are happy to hear that you had an enjoyable stay with us and that our facilities and amenities were as expected. We look forward to meeting us again!Kind regards,The Adina Team

8/10 还可以

Raffaela

商务旅客
满意:清洁度
Suitable for a long stay
2022 年 9 月入住 3 晚
Adina Kingston Team 于 2022年10月3日 的回复
Hello Raffaela,Thank you for taking the time to provide us with your feedback! We're glad you enjoyed your stay and we look forward to welcoming you back again in the future!Kind regards

8/10 还可以

Leanne

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
Nice comfortable place to stay with family.
2022 年 9 月入住 2 晚
Adina Kingston Team 于 2022年10月3日 的回复
Hello Leanne,Thank you for taking the time to provide us with your positive feedback! We're glad you enjoyed your stay and look forward to welcoming you back again in the future!Kind regards,

10/10 超赞

Alan

与家人出行
满意:清洁度、服务设施、住宿条件和设施
We have stayed here a few times, and although the units are not new, they are very well looked after and very clean. They are also in a great location and easy walk to dinner up the road.
2022 年 8 月入住 1 晚
Adina Kingston Team 于 2022年10月3日 的回复
Hello Alan!Thank you for staying with us again and taking the time to provide us with your lovely feedback! We're very glad you enjoyed yet another stay with us and look forward to welcoming you on the next one!Kind regards

10/10 超赞

Anthony

团体旅客
满意:清洁度、服务设施、住宿条件和设施
The location was perfect and the accommodation was very clean and affordable.
2022 年 7 月入住 2 晚

8/10 还可以

Savita

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great location
2022 年 6 月入住 2 晚
Adina Kingston Team 于 2022年06月12日 的回复
Dear Savita, Thank you for taking the time to provide us with your positive feedback! We are very glad you enjoyed your stay and we hope you choose to stay with us in the future! Have a lovely day!

10/10 超赞

Natasha

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Found the stay very pleasent. Would definitely come and stay again.
2022 年 5 月入住 3 晚
Adina Kingston Team 于 2022年06月12日 的回复
Hello Natasha! Thank you kindly for providing us with your positive feedback! We are glad you enjoyed your stay and we look forward to welcoming you back again! Wishing you a lovely day!

10/10 超赞

Kate,Balgowlah

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Fantastic location, great value for a 2 bedroom apartment, we've stayed before and will stay again
2022 年 5 月入住 2 晚
Adina Kingston Team 于 2022年05月14日 的回复
Good afternoon Kate! Thank you kindly for providing us with your wonderful feedback! We very much look forward to welcoming you back again in the future! Have a lovely day!

10/10 超赞

Michele

满意:清洁度、服务设施、住宿条件和设施
2022 年 5 月入住 2 晚

8/10 还可以

Geoff

2022 年 4 月入住 2 晚

10/10 超赞

Ian

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Every thing was fantastic except you had to buy WIFI in this day and age that is a lot to expect other than that every thing was great. Wotif is a fantastic tool , easy to navigate and fantastic communication thank you so much.
2022 年 3 月入住 3 晚
Adina Kingston Team 于 2022年04月9日 的回复
Hello Ian! Thank you for taking the time to provide us with your feedback! We are very glad you enjoyed your stay! We do offer complimentary Wi-Fi but guests are able to upgrade to higher speed packages at certain prices. Have a lovely day!

8/10 还可以

tony

商务旅客
满意:住宿条件和设施,清洁度
不满意:服务设施
We stayed on the third floor and the lift was out of order the whole time we were there. 6 days and no one even looked at the lift
2022 年 3 月入住 5 晚
Adina Kingston Team 于 2022年03月26日 的回复
Good afternoon Tony, Thank you for taking the time to provide us with your feedback. We do apologise for the inconvenience of our lift undergoing an upgrade. You may have stayed during the period the lift company tradesmen had to go into isolation, hence the delay on the lift being operational. We do hope you choose to stay with us again when our lift is better than ever and hope you have a lovely day!

8/10 还可以

Gary,Bonnet Bay

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Clean and comfortable
2022 年 3 月入住 2 晚
Adina Kingston Team 于 2022年03月10日 的回复
Good morning Gary! Thank you for leaving us your positive feedback! We look forward to welcoming you back again in the future! Have a lovely day!

10/10 超赞

Paul

与家人出行
满意:客房舒适度,清洁度
Family stay
Comfortable stay for a family of 4. Good facilities for self catering. Attractive property walking distance to Manuka shops and restaurants. Car park fills quickly and it took a while to locate our room on exiting the car park
2022 年 2 月入住 2 晚
Adina Kingston Team 于 2022年02月28日 的回复
Good afternoon Paul, Thank you kindly for taking the time to provide us with your wonderful feedback! We are glad you enjoyed your stay and look forward to welcoming you back again in the future!

10/10 超赞

Nihal

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Staff are Brilliant at the reception and we were well looked after
2022 年 2 月入住 1 晚
Adina Kingston Team 于 2022年02月19日 的回复
Good morning Nihal! Thank you for providing us with your positive feedback! we are glad you enjoyed your stay and we look forward to welcoming you back again in the future! Have a lovely day!

10/10 超赞

Cathy

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Clean and comfortable. Would definitely stay again.
2022 年 1 月入住 2 晚
Adina Kingston Team 于 2022年02月13日 的回复
Good afternoon Cathy, Thank you kindly for taking the time to provide us with your positive feedback! we are incredibly glad you enjoyed your stay and we look forward to welcoming you back again in the future! Have a lovely day!

6/10 一般

Rosie

与家人出行
满意:服务设施
New bathroom but old spa bath that had a small patch of surface missing on the bottom. Spa did not work. Bed very big and comfortable. Quite room. Carpet quite stained in main area. Full size water tank burst one night. No one to call and security was of no help. No information on leaflet on how to enter the car park after hours which was not very visible or obvious at night. Often car park full anyway so had to park in visitor spot which was almost always full at night.
2022 年 1 月入住 2 晚
Adina Kingston Team 于 2022年02月13日 的回复
Hello Rosie, Thank you for taking the time to provide us with your valuable feedback! We do sincerely apologise for the issues that arose during your stay! These will be brought to the attention of our Management team in order to avoid them in the future. We hope you choose to stay with us again in the future and hope you have a lovely day!