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Reviews of Ramada by Wyndham Diplomat Canberra

4 out of 5
Ramada by Wyndham Diplomat Canberra
2 Hely St. cnr. Canberra Ave., Griffith, ACT

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1002 reviews" "
Rating 8 - Good. 397 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Felino, bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city and sites once you get use to the public transport.
Stayed 2 nights in May 2024

10/10 Excellent

Margot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, well appointed room with good breakfast options
Stayed 1 night in May 2024

10/10 Excellent

Ana

Very very nice
Stayed 2 nights in May 2024

10/10 Excellent

Has

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property followed by a good service
Stayed 1 night in May 2024
Response from Ramada by Wyndham Diplomat Canberra on 17 May 2024
Hi Has,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Has

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Ramada by Wyndham Diplomat Canberra on 12 May 2024
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay. The bed was too soft for us and this affected our sleep quality. The bathroom extra fan was very noisy.
Stayed 2 nights in May 2024
Response from Ramada by Wyndham Diplomat Canberra on 12 May 2024
Hi Stuart,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

RIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only suggestion I would make is to have Foxtel but other than that it was great
Stayed 5 nights in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 5 May 2024
Hi RIKI,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, nice decor and good staff.
Stayed 2 nights in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 5 May 2024
Hi Philippa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay! Staff were fabulous, room was lovely, comfortable and good size. Breakfast was lovely, dining options also good. Close to many areas, so central for a quick work visit. We really enjoyed our stay and would stay again!
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 27 Apr 2024
Hi April,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Nimisha

Stayed 1 night in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 12 May 2024
Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

6/10 Okay

Catherine

Check in was a little frustrating. The code we were given to access the security parking did not work despite multiple attempts. When we reported this to reception, we were told that the code we’d been given was definitely the correct one and the sensor was most likely malfunctioning. We resorted to parking our car in the outdoor car par. When we reported the issue again to reception the next day, it was discovered we’d been given the incorrect code at check in.
Stayed 2 nights in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 21 Apr 2024
Hi Catherine,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,

8/10 Good

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 3 nights in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 14 Apr 2024
Hi Marcel,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Michele

Stayed 1 night in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 5 May 2024
Hi MichelleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great parking options. Receptionist was very busy and by themselves during a busy check in period. Would suggest having extra support during key check in hours in the afternoon.
Stayed 1 night in Apr 2024
Response from Ramada by Wyndham Diplomat Canberra on 14 Apr 2024
Hi Cecilia,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Justine

Stayed 1 night in Feb 2024
Response from Ramada by Wyndham Diplomat Canberra on 25 Mar 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, staff & service
Easy to find and get to. Staff were friendly and helpful. Great rooms. Highly recommend staying here.
Stayed 1 night in Feb 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi Kaylene,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention is excellent, it is very clean and organized, the food is delicious
Stayed 1 night in Feb 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi Aura,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Haytham

Business traveller
Good stay
Stayed 4 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi Haytham,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

2/10 Terrible

David

Disliked: Staff & service
Hotels.Com Cancellation Policy is Meaningless
I tried to cancel a two-night stay, on the date of my first-night stay, and under the rules imposed by Hotel.com, I should have only been billed for one night of a two-night stay, but both Hotel.com and the Hotel refused to offer me a credit, even though I wanted to stay at the same hotel for two nights later that same week. They have lost my business now due to their very poor customer service.
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 1 Feb 2024
Hi David,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 Okay

Parminder Singh

Stayed 1 night in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 28 Jan 2024
Hi ParminderThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Nicole

Great, especially the location.Thank you
Stayed 3 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi NicoleWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Peta

Travelled with family
Lovely
Stayed 3 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi PetaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower wasn’t great as water came out of screen and soaked floor each time.
Stayed 3 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 28 Jan 2024
Hi peter,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel, Squishy Bed
Great location, ample of free parking and ample places to eat within a 5 mins drive. Room was great, only negative the bed too soft for my preference
Stayed 3 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 28 Jan 2024
Hi Mark,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

John Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property.......Was pleasantly surprised by being given an upgrade.......Highly recommend to all.....Look forward to our next stay there......
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 24 Jan 2024
Hi John Brian,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 15 Feb 2024
Hi DanielWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 20 Jan 2024
Hi ElizabethWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 28 Jan 2024
Hi Dinesh,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Alan, Kiama Downs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Hotel was clean and well maintained. Friendly staff. A good place to stay.
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 20 Jan 2024
Hi Alan,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regardsRamada by Wyndham Diplomat Canberra

10/10 Excellent

Haydn

Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located, modern hotel with great customer service. Thank you
Stayed 1 night in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 11 Jan 2024
Hi Lisa,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Ricky

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, quiet,good parking, value for money
Stayed 6 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 11 Jan 2024
Hi Ricky,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service
Great central location, excellent facilities, well priced. Highly recommended hotel
Stayed 2 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 10 Jan 2024
Hi Troy,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 10 Jan 2024
Hi MelissaWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wydham Diplomat Canberra

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 10 Jan 2024
Hi Michael,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

6/10 Okay

Myrna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ramada by Wyndham Diplomat Canberra on 10 Jan 2024
Hi MyrnaWe deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 Poor

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities
Wi-Fi was very poor,;was deceived intentionally by staff about fixing it. No pool as advertised
Stayed 3 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 8 Jan 2024
Hi Russell,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

4/10 Poor

Susan

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No accessible entry at the front of the building and no signs for alternative entrance for guests. Staff member unhelpful
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 2 Jan 2024
Hi Susan,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Pongsakorn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Pongsakorn,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Myles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the restaurant in the hotel. Good food reasonably priced.
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Myles,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Chung Ming

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Chung MingWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We like the covered parking There was not much to see or do close by
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Michael,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

8/10 Good

Etta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Etta,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely accommodation. Clean, cheap bar, staff were so helpful and courteous. The only thing i didnt like were the really heavy bedclothes in summer and a soft, unsupportive bed. Not a good bed. Way too soft.
Stayed 2 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 6 Feb 2024
Hi AlanThank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Shane

Stayed 2 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Shane,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat canberra

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi RobertWe're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada by Wyndham Diplomat Canberra

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canberra museum visit
I and my husband traveled to Canberra to visit various museums. The Ramada hotel we stayed was clean and spacious. The bathroom is spacious with good water pressure. The breakfast service was good .
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 31 Dec 2023
Hi Florence,We're absolutely delighted to know that your stay with us was above and beyond what you anticipated. Our team strives to provide exceptional service, and we're thrilled that you enjoyed your stay. Your feedback fuels our dedication to creating exceptional experiences for our guests. We can't wait to host you again.Kind regards,Ramada By Wyndham Diplomat Canberra

4/10 Poor

Caitlyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed/ mattress was one of the most uncomfortable I have slept on since I can remember. There was a pit in the middle of the mattress. I only got about three hours sleep because I was so uncomfortable.
Stayed 1 night in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 17 Dec 2023
Hi Caitlyn,We deeply regret that your recent stay did not meet your expectations. Please accept our apologies for any inconvenience you encountered. We take your feedback seriously and will address the issues you've highlighted with our team. We hope you'll consider giving us another chance to provide you with a better experience in the future.Many thanks,Ramada by Wyndham Diplomat Canberra

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities
It was just what I needed A place to have a quiet space for sleep and relaxing. Aircon, and spa were fantastic. The bed super comfy! Cheese platter tasted like the fridge, that was off putting. The spa, was a little dated, but all clean and user friendly!
Stayed 2 nights in Dec 2023
Response from Ramada by Wyndham Diplomat Canberra on 17 Dec 2023
Hi Jodie,Thank you for choosing Ramada Diplomat Canberra. We are thrilled to hear that you enjoyed your stay. Our team pride themselves on creating memorable experiences for our guests and we appreciate you taking the time to provide your feedback. We hope to see you again soon!Many thanks and kind regards,Ramada by Wyndham Diplomat Canberra