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Adhara Hacienda Cancun

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with free parking

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Adhara Hacienda Cancun

LCD TV
Point of interest
Coffee/tea maker
Terrace/patio
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Breakfast available
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is HK$703
HK$924 total
includes taxes & fees
24 Sept - 25 Sept
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Free bottled water
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
Free bottled water
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 7 min walk
  • Benito Juarez Municipal Building - 10 min walk
  • Las Palapas Park - 13 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Yamamoto - ‬8 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel near Mercado 23
Located close to Benito Juarez Municipal Building and Las Palapas Park, Adhara Hacienda Cancun provides a swim-up bar, a poolside bar and a garden. The on-site restaurant, El Alhena, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and 1 meeting room
  • A gift shop, a lift and a banquet hall
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 174 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 220-220 for adults and MXN 220-220 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 180 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Adhara Hacienda Cancun?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on 24 Sept 2024 start from HK$703.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Adhara Hacienda Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Adhara Hacienda Cancun?

Self-parking is free at this property.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Adhara Hacienda Cancun?

Checkout is at 1 PM.

Does Adhara Hacienda Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Adhara Hacienda Cancun located?

This family-friendly Cancun hotel is located near the airport, within a 15-minute walk of Mercado 23, Benito Juarez Municipal Building and Las Palapas Park. Puerto Cancun Golf Course and Plaza 28 are also within 2 mi (3 km).

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 759 reviews" "
Rating 8 - Good. 263 out of 759 reviews" "
Rating 6 - Okay. 89 out of 759 reviews" "
Rating 4 - Poor. 23 out of 759 reviews" "
Rating 2 - Terrible. 18 out of 759 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abdul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I didn't like the service and attitude some of the staff working behind the bar in the swimming pool area.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, loved the firm mattresses and fantastic breakfasts
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
We overall loved our stay here. Pool was great, rooms too. Excellent room cleaning though we had to request 3rd towels/water/cup/glass for the three of us. Restaurant was great at breakfast but only served poolside food for lunch and dinner. Our first impression was that front staff are rude and not welcoming. Didn’t matter in the end as others were very helpful. Lots of pool Towels available. We liked being able To walk to ADO bus station and local restaurants too. I would stay here again hoping the front staff can match the fine quality of the rest of the hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mariela, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to public transportation
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

6/10 Okay

Marlo, Henderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar, Toronto

Stayed 3 nights in Jun 2024

10/10 Excellent

Kangho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Safe, I will come back to next time
Stayed 1 night in Jul 2024

8/10 Good

maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vladimir

Business traveller
Stayed 1 night in Jun 2024

8/10 Good

Jorge, Hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property needs improvement in the area of front desk customer service
Stayed 6 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.
Stayed 3 nights in Jun 2024

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
Stayed 1 night in May 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give them 3 star
The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.
Stayed 2 nights in May 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Cancun. Breakfast buffet is excellent. Nice pool with a bar. Many amenities and a great price.
Stayed 2 nights in May 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time; nice room with a small fridge, a wonderful breakfast buffet, good coffee, and the pool was lovely. Staff were amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice! I would stay here again
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the security, not letting someone just come up to my room without my knowledge. Loved the breakfast. Really nice being able to order food any time of day.
Stayed 8 nights in Apr 2024

10/10 Excellent

Fahmi, Sterling Hts.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Apr 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good may just a little more variety on the breakfast menu it gets boring after couple days
Stayed 2 nights in Apr 2024

10/10 Excellent

Aida

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Stayed 1 night in Apr 2024