This is a great adults only, all inclusive property. Amazing views, clean, premium liquor.
To be aware, this resort is on the same property as the Iberostar which is a family resort which you’ll have access to as well. All restaurants except the buffet directly at Coral Level are shared with the other hotel which is pretty big and going for dinner can be challenging since they don’t accept reservations!
Check in was a bit rocky since we arrived early and girl who checked us in was trying to put us in a double room rather a king size. We decided to wait but wanted to eat and change and no instructions were given to where the restaurant is, where to change - I’m not sure if it was a language barrier but it was just awkward and seemed like it was a lot of trouble that we asked for a king size bed (which we had originally reserved).
Rooms itself have amazing ocean views, are clean but seem like an update/renovation will be needed soon. Housekeeping left a dirty rag behind on the table next to where they placed a birthday amenity.
Restaurants were all good and quality of food was great for an all inclusive and seemed fresh every day. We didn’t like the Mexican restaurant- no traditional Mexican food, only a platter of tacos or vegetarian tacos, that’s it. Very disappointing.
Breakfast buffet was great. However, the lady who made eggs and omelets hates her life. No smile, no greeting and just an unhappy face. Unfortunately I didn’t get a name since she never had a name tag