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Hotel La Joya

3.0 star property
Beach hotel with full-service spa and private beach

Choose dates to view prices

Photo gallery for Hotel La Joya

Exterior
Property amenity
Food and drink
Exterior detail
Aerial view
Hotel La Joya offers a seaside retreat with ocean views. Relax on the beach or enjoy massages at the spa. Unwind at the tranquil pool. The international restaurant serves meals all day, and the helpful staff enhances the relaxing experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Laundry
The current price is HK$1,195
HK$1,474 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Cable channels
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed
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About the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 3 min walk - 0.3 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km
  • Dolphin Discovery - 9 min drive - 4.6 km
  • Isla Mujeres Ferry Terminal - 17 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive

Restaurants

  • ‪Zaza Beach Club - ‬11 min walk
  • ‪Albatros Beach Club - ‬19 min walk
  • ‪Kin Há Isla Mujeres - ‬6 min walk
  • ‪Playa Tiburón - ‬3 min drive
  • ‪Mar Bella - ‬17 min walk

About this property

Hotel La Joya

Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
You can look forward to an airport shuttle, a terrace and a garden at Hotel La Joya. This hotel is a great place to bask in the sun with a nearby private beach, beach massages and sunloungers. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine restaurant, Las Mañanitas, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and beach towels
  • Beach umbrellas, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel La Joya offer thoughtful touches, such as furnished balconies and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
8.6 out of 10, Excellent, 1,026 reviews
The price is HK$1,166
HK$1,439 total
includes taxes & fees
3 Nov - 4 Nov
Izla Beach Front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Mañanitas

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have any lifts
Pool access available from 8:30 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Isla Mujeres
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 7:30 PM.

How much does it cost to stay at Hotel La Joya?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel La Joya on 19 Nov 2025 start from HK$1,194.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel La Joya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Joya?

Self-parking is free at this property.

What time is check-in at Hotel La Joya?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel La Joya?

Checkout is at noon.

Does Hotel La Joya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel La Joya located?

Offering direct access to the beach, this Isla Mujeres hotel is steps away from Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Parque de los Suenos and Capitán Dulché Museum are also within 10 minutes.

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Reviews

Hotel La Joya Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 220 out of 322 reviews
Rating 8 - Good. 72 out of 322 reviews
Rating 6 - Okay. 19 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 5 out of 322 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view and access to water front, courteous and helpful staff.... Ive already recommended to friends and would go here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great rooms and amazing restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities
The view is spectacular and the water is fantastic
Stayed 3 nights in May 2025

10/10 Excellent

Toto

Liked: Cleanliness, amenities, property conditions & facilities
The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!! Very unique hotel. Great staff!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Just what we were looking for.
Stayed 7 nights in Mar 2025

8/10 Good

Lorraine

Liked: Staff & service, property conditions & facilities
Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Stayed 1 night in Feb 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome views.
Stayed 1 night in Apr 2023

6/10 Okay

Ashley

Liked: Staff & service
Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Stayed 3 nights in Dec 2024

10/10 Excellent

Skye

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Stayed 3 nights in Apr 2024

6/10 Okay

Claudio

Disliked: Property conditions & facilities
Lots of stairs with uneven steps. The rooms are nice and clean but their bathroom is difficult to use. Every time someone gets a shower the whole bathroom is wet! We had to ask for a squeegee. And if someone is showering no one else can use the toilet. Staff is good and helpful. They have stairs to the access the ocean so you can swim in the ocean but there’s basically no beach. Overall a Fair Hotel for someone who wants a place to stay and explore the island with a golf cart.
Stayed 3 nights in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service
I would give it 5 stars however the kitchen opens too late for bf and there is no coffee in the rooms. Also, felt the drinks were overpriced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is wonderful - hence the 5 star rating. The rooms are a little dated but are clean, have great views and provide you with comfortable beds and everything else you need to enjoy your stay. Breakfast, lunch and dinner on your balcony is a dream and was one of my favorite things. The property is located on a slightly steep hillside that cascades down to the sea. Those with mobility issues should be aware that there are many steps and there isn’t an elevator. A note on the surroundings and what I would change if I visited again. We preferred this end of the island. In my opinion, it’s much easier to relax. It’s quieter and there are far less people compared to the Playa Norte/Downtown area. We broke our trip up into two stays with Hotel La Joya being our first and then we moved up to a hotel close to Playa Norte. Next time, I would probably stay here the whole time and seek out a good deal for an extended golf cart rental.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The breakfast was really good and the staff was very helpful and friendly.
Stayed 1 night in Oct 2025

8/10 Good

paul

Liked: Cleanliness, staff & service
Kleis in de kast en half kapotten sloot niet fijn. Lekker eten vriendelijk. 4 dagen dat mocht wel een keer bed verschonen dan
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite and respectful. Property is beautiful. View is outstanding.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, extraordinary view. I'll definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, property conditions & facilities
Hidden gem
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
We loved the quiet laid back tropical feel of this place. It was just beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a hidden gem! It’s a heavenly getaway for anyone wanting to relax in a comfortable room by the sea with an outstanding view. The private porches with hammocks are a lovely way to relax. The food at the restaurant is delicious (especially the green ceviche!) and they will bring meals or drinks right to you. The staff could not be more accommodating. Fantastic getaway!
Stayed 9 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and quiet spot with beautiful views of the ocean.
Stayed 4 nights in Jun 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Stayed 3 nights in May 2025

10/10 Excellent

Kenua

Liked: Cleanliness, amenities, property conditions & facilities
Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
Stayed 9 nights in May 2025