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ibis Cancun Centro

3.0 star property
Comfortable hotel, walk to Plaza Las Americas

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for ibis Cancun Centro

Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Lunch and dinner served, Regional cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Bar (on property)
Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is HK$362
HK$470 total
includes taxes & fees
23 Jun - 24 Jun

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Popular LocationDubai Palace Casino5 min walk
  • Popular LocationPlaza Las Americas6 min walk
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)15 min drive
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Room options

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Cancun

Ibis Cancun Centro is located in Downtown Cancun, a neighbourhood in Cancun with good shopping. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Xoximilco and Ventura Park Cancun are not to be missed.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chili's - ‬7 min walk
  • ‪Toks - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk

About this property

ibis Cancun Centro

Hotel located in Downtown Cancun
Located close to Plaza Las Americas, ibis Cancun Centro provides a shopping centre on-site, dry cleaning/laundry services and a bar. The on-site restaurant offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • A lift, multilingual staff and a computer station
  • Luggage storage, a TV in reception and a front desk safe
  • Guest reviews give good marks for the breakfast, overall value and helpful staff
Room features
All 190 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Plasma TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 229 for adults and MXN 229 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 229 for adults and from MXN 229 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: MXN 100 per stay
  • Valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cancun Centro Hotel
ibis Cancun Centro
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night.

How much does it cost to stay at ibis Cancun Centro?

As of 22 Jun 2024, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 23 Jun 2024 start from HK$361.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Cancun Centro?

Self-parking is available for MXN 100 per stay. Valet parking is available for MXN 100 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Checkout is at noon.

Does ibis Cancun Centro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 500 per vehicle applies.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

ibis Cancun Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1045 reviews" "
Rating 8 - Good. 292 out of 1045 reviews" "
Rating 6 - Okay. 125 out of 1045 reviews" "
Rating 4 - Poor. 83 out of 1045 reviews" "
Rating 2 - Terrible. 86 out of 1045 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nelson

Travelled with family
Liked: Staff & service
There's an odd smell in the room. Like the air conditioner couldn't remove the humidity out of the room.
Stayed 1 night in Jun 2024

8/10 Good

Maria del Carmen

Stayed 2 nights in Jun 2024

6/10 Okay

Khadijah

Travelled with family
Liked: Staff & service
Disliked: Amenities
Check in was incredible easy and I appreciated the hotel holding our bags. However, we weren’t provided enough towels during our stay and there was a huge hiccup with reserving the room. We were promised a double room as that was what o ordered online. However we received the smallest room and was told that’s all they have. The front desk representative wasn’t willing to accommodate or help out.
Stayed 1 night in May 2024

10/10 Excellent

Diana, norristown

Liked: Cleanliness, staff & service, property conditions & facilities
súper close to shopping and eating places
Stayed 1 night in May 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Chanel

Business traveller
Disliked: Cleanliness, property conditions & facilities
I did not want to write a review at all but this is my second time staying at this property within a month and figured it would be a better experience the second time around. It definitely was not and honestly the way I feel, I would like a refund. The check in is always the same, usual formalities. The room is the problem, this doesn’t seem like a place to fix the issue if you say the room is not okay. The first time I stayed, the room was dirty, I went out to buy cleaning supplies like wipes, to just do what I can. I also payed for breakfast for All the days I was there and it was never on my lodging info when I checked in, nor was I refunded. I know for a fact that I paid for it. My second time, which was basically 2 days ago, when I checked in the room, it smelled moldy and was wet everywhere, I left the room and went out to spend time outside, just to see if it would dry by the time I come back; because maybe they just cleaned before I got there, and maybe the smell was from a mop or something. Wrong, the floors was still wet and the smell was terrible. So I thought to myself “ it’s only 1 night, let’s turn the AC on see if that helps a bit”. Wrong move, the AC was broken I have a video of how it sounds when you turn it on and pictures with time stamps of the floor still being wet. It was the most uncomfortable sleep, it was stuffy and hot. I gave it 2 chances. I’m not a fussy traveler, life happens. However, I will not stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Edilto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was A-ok!!!
Stayed 2 nights in May 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Por el valor-calidad- servicio, excelente!
Stayed 3 nights in May 2024

6/10 Okay

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

8/10 Good

Temesghen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 7 nights in Apr 2024