There was so much construction and it was hard to park. We came in late and had about 15 minutes to order food before the chef shut down. We got cold tomato soup and asked for it to be warmed up, we had driven almost 4 hours, were tired and hungry. We didn't even bother to eat it and were still charged the full amount. Cold soup is unacceptable. And the bed was hard, the room was okay but the bed. And for repeat customers, a breakfast voucher is given, we only got one day and then we ordered the morning we were leaving. My french toast wasn't cooked and the coffee was warm, we sat down first and yet the table beside was served first with coffee and water. Not sure where our waitress was atm but it made for poor service. We choose this place and have stayed there 4x. So this time service and food wasn't the greatest.