Loved our room. Spacious w a large tub & cute little deck that lead to the pool. The room had bathrobes, hairdrier, slippers, & flip-flops. The space was wonderful. The location was just off the strip (5 min walk to the beach.) What put this hotel from a 5 to a 3 for us was the really harsh response from the girl at the front desk when we asked for a bucket of ice for a bottle of bubbles we had bought from a wine shop down the street. We asked politely, got a firm no. "Because they offer wine at the hotel so they will not help us enjoy outside wine!" If I were new to hotel hopping I would have accepted this as par and not been bugged by it, however, I'm a seasoned traveler the and it's quite often that the concierge (in any country) will bring us whatever we ask for. We've asked for ice buckets, toothpaste, corkscrews, an extra chair to accommodate a visitor. We've never been told no. As a matter of fact, once a concierge opened our outside bottle of wine for us & most hotels will do whatever they can to make you feel at home. Her denial was like saying, "No you can't have an iron in your room because we have laundery service that will iron your clothes for you that you can pay for." Absurd. Accommodations were great. Service sucked. We did end up enjoying our wine the next eve. We let our wine chill in the fridge & the bar tender at the hotel let us borrow his wine key! Whoo hoo! (We did have to dispute mini bar charges since we removed a bottle of water to fit our wine)