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Reviews of Luxurious Mountain Home

Luxurious Mountain Home
canton, NC

Reviews

10

Exceptional

Rating 10 - Excellent. 156 out of 161 reviews" "
Rating 8 - Good. 3 out of 161 reviews" "
Rating 6 - Okay. 1 out of 161 reviews" "
Rating 4 - Poor. 1 out of 161 reviews" "
Rating 2 - Terrible. 0 out of 161 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Lori S.

Liked: Cleanliness
girls trip
wonderful relaxing time in a beautiful setting
Stayed 3 nights in Apr 2024

10/10 Excellent

Adam O.

Liked: Cleanliness
Fantastic Weekend Trip
The property was beautiful. Thanks for a great stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Martha B.

Liked: Cleanliness
Willow Cottage
We were looking for a place to spend some time with our son and his wife from Colorado. He requested a wood burning fireplace. The house was beautiful and perfect for our needs - visiting, playing games and enjoying each other's company. The only problem we had was when we lost water one evening and didn't get it back until the next day around noon. After buying gallons of water for necessities, we continued to visit, play games and enjoy the fire. We had a great time and we were compensated for that loss of water.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christine G.

Liked: Cleanliness
Late October at Willow Cottage
My family and I just returned from a week at Willow Cottage and enjoyed an exceptionally lovely and colorful fall. We had previously stayed on the property and find it convenient for the things we want to do in the area, while being very much rural and private.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ron S.

Liked: Cleanliness
The Willow
Always a wonderful stay. Hosts superb
Stayed 7 nights in Oct 2023

10/10 Excellent

JD H.

Liked: Cleanliness
Wonderful
Perfect long weekend. Willow Cottage is an amazing - and unique - property. Everyone in our family loved it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Justin W.

Liked: Cleanliness
Perfect any time of year
This property is the only reason we still come to Asheville!
Stayed 3 nights in Aug 2023

10/10 Excellent

Christine G., Miami, FL

Liked: Cleanliness
We love Willow Cottage!
This was our third stay at Willow Cottage with our 3 kids. We love this house and this property! The French country style house is elegant, comfortable and clean. We cooked s’mores on the outside fireplace, went tubing in the river (bring your own tubes) and caught fish in the pond. The kids loved exploring the river on the property. We hiked up the mountain just behind the house. Highly recommend!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sally H.

Liked: Cleanliness
Book this house and not the one next door!
It’s beautiful and we have stayed in both houses for 3 years in a row! The house next door switched owners and it seems they will try to nickel and dime you for things that should be covered in cleaning fees. This property is amazing and so is ownership and property manager. Beware of renting house next door!!!!!
Stayed 6 nights in Jul 2023

10/10 Excellent

Rebecca K.

Liked: Cleanliness
Girls' Trip
Lovely, relaxing stay. We had excellent communication with Carly, the property caretaker. She was very responsive and helped us get settled in after a later than hoped for arrival with quick dinner options nearby. The property had everything we needed to enjoy a relaxing few days - we played with the yard toys, went on walks, and enjoyed just being with each other. Definitely recommend!
Stayed 3 nights in Jun 2023

10/10 Excellent

Katie S.

Liked: Cleanliness
Always wonderful
Stayed here for years!
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Repeat visit to Willow Cottage
Our family enjoyed another stay at Willow Cottage. We first stayed at this property 2 years ago and always enjoy our stay in this beautiful setting. We always enjoy seeing wildlife (a pair of bunnies this trip!) and enjoying the sound of frogs and nature in the evenings. The grounds of the property offers a lot for explorers young and old including a stream, fishing pond and overlook. The antiques blend beautifully with the modern farmhouse style of the interior. The only complaint from this trip would be that the internet/tv was out for the entire trip. Perhaps that was my cue to take a break from work 😊 We can’t wait to return in to the Willow Cottage in the future!
Stayed 3 nights in Apr 2023

4/10 Poor

Driss T.

Disliked: Cleanliness
Excellent Location & Nature BUT…
We fell in love with this cabin from the time we booked it based on the photos and description. When we arrived the location and surrounding were as described if not better. When we entered the cabin we loved it. It was charming and cozy but as we walked around we realized it was extremely dusty, bugs everywhere, most of the furniture was outdated or falling apart, one of the toilets did not work, stains on the sheets and covers and the worse part the Heat was not working properly. We contacted the manager, Mary Ellen and she sent us Tim and Kendra who during the entire stay were very nice and helpful. They got us heathers and blankets and did their best to clean the dust. The temperature dropped very low during our stay and since the heater did not work well we froze and were very uncomfortable. We had to go get wood for the fireplace to help warm the cabin as the one that was available was dumped and would not stay on and it helped a little bit but we froze. The worse part during our stay beside freezing was during the checkout. Tim, came to our Cabin at 10am to get the keys and clean the place as other guests were coming. We had all our stuff ready to go by 10:15am as we were suppose to checkout by 10am. When I stepped outside I did not find Tim and the lockbox was not working o we sta and waited. Later around 10:45 I walked around and found Tim behind the barn and gave him the key, also explained we were waiting for him. That’s when I started getting messages from Mary Ellen the proprety manager who was very rude why we checkout out late. I explained to her yet she was very unprofessional and between quite said “ we are done discussing this”. I was expecting a much more accommodating proprety manager in this situation considering we were very uncomfortable in the cabin. In summary while I was disjointed with the Manager and the freezing condition of the Cabin and overall upkeep I do want to thank Tim for all his help during our stay.
Stayed 6 nights in Dec 2022
Response from VrboOwner on 5 Jan 2023
In 12 years of offering our private mountain cottage to guests worldwide, we have hosted hundreds of considerate families. Since we are not hoteliers by trade, we have had some service misses here and there. On those rare occasions where something is not to a guest’s liking, we immediately rectify the situation. A swift and thorough response demonstrates concern for the guest experience, which most guests appreciate. Having hosted over 1,000 guests, you can imagine we’ve also had a few guests who are impossible to please. Whether they are trying to complain their way to a free stay or are just general malcontents, we’ve never been able to figure out. This guest fell in that impossible-to-please group and was dishonest in his dealings with us, which did lead to our declining further conversation. We will not be responding in detail because there is no agreement on facts, but we ask that anyone reading this review also read the other 150+ reviews and ask whether it’s more likely that this guest was impossible to please or that we’ve suddenly forgotten how to take care of people.

8/10 Good

Leslie C.

Liked: Cleanliness
Lovely Cottage
Our family had a wonderful visit at the Willow Cottage. It was very clean, comfortable, and had everything we needed for our visit. Definitely recommend!
Stayed 4 nights in Nov 2022

10/10 Excellent

Robert O.

Liked: Cleanliness
Wonderful
This was our third time at the property- it was wonderful
Stayed 7 nights in Oct 2022

10/10 Excellent

Debbie s.

Liked: Cleanliness
Beautiful!
Our family had a great, wish we could have stayed longer.
Stayed 4 nights in Oct 2022

10/10 Excellent

Liz R.

Liked: Cleanliness
Exquisite Property
Willow Cottage is the most stunningly beautiful mountain home we’ve rented over the years. From the gorgeous, well-appointed kitchen, to the towering hydrangeas, to the lovely European decor and antiques, everything was perfection. The grounds were truly breathtaking. We enjoyed the pretty picturesque pond, wildflowers, river and mountain views and wildlife. We even saw turkeys and a family of bears on a nearby road. Wonderful experience!!! Can’t say enough about this special place.
Stayed 3 nights in Sep 2022

8/10 Good

Ben T.

Liked: Cleanliness
Mountain getaway
Lovely house, perfect for my boys to run in the yard and explore. Quiet and pleasant. Will rent again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Justin W.

Liked: Cleanliness
Lovely as always
Sad what mother nature has done to the river! But always a perfect getaway.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Beautiful property, family enjoyed!
Easy
Stayed 4 nights in Aug 2022

10/10 Excellent

Casey E.

Liked: Cleanliness
Fabulous stay
Thank you so much for our wonderful vacation. So many unique and fantastic memories we will treasure forever!
Stayed 3 nights in Jul 2022

10/10 Excellent

Beatriz M.

Liked: Cleanliness
Great family and friends trip
Great place to let kids be kids and for the adults to enjoy the beautiful setting.
Stayed 7 nights in Jul 2022

10/10 Excellent

Andrea H.

Liked: Cleanliness
Beautiful property!!
We had a great time at Willow Cottage. The house Is well maintained and well stocked. The property is beautiful with lots of space for kids to run… and areas for them to ride bikes and scooters. My kids loved playing in the river. Didn’t get to swim since the flood changed the river a bit and there is still debris to clean up. That didn’t stop us from exploring and enjoying the river. We even brought a bluegrass band in to play up on the hill. It was awesome!! Great communication and attentiveness from the property managers. They took very good care of us!
Stayed 5 nights in Jun 2022

10/10 Excellent

Kelly B.

Liked: Cleanliness
Wonderful as always
Wonderful as always
Stayed 3 nights in May 2022

10/10 Excellent

Sharon K.

Liked: Cleanliness
Beautiful house!
What a lovely home! Three couples had a great time walking, fires, in the evening, and the ambience. It was a little farther from things than expected but it didn’t detract from our stay. Getting in the front door was a bit of a challenge but, of course, we made it inside. Would recommend for families and couples.
Stayed 5 nights in Apr 2022

10/10 Excellent

Tess R.

Liked: Cleanliness
Perfect, peaceful getaway!
The Willow Cottage was the perfect location for our family vacation! The house was incredibly clean and well stocked with everything we needed. The surrounding property was the perfect place to spend time outside exploring! We are already dreaming of when we can come back.
Stayed 5 nights in Apr 2022

6/10 Okay

Cyrus B.

Disliked: Cleanliness
Mixed Experience and Dated Photos/Content
Our experience at this property was mixed. We arrived to dirty dishes, dirty towels, and debris in the yard. We also had difficulty connecting to the internet with the provided password, and ran out of hot water twice during our stay. We reported these items to the property manager and we were reimbursed the amount of our cleaning fee. We later learned there was a significant flood in the area, roughly 7 months prior to our stay, which explained the debris in both the yard and the surrounding area. At one time there was a pavilion and trout pond on the property, both highlighted in the books at the property and referenced in the content online. We were informed after booking that the trout pond was under construction. Fishing poles are provided, but I'm not sure they would be effective if you actually caught something. We ended up making an extra trip to town and purchasing our own. The trip times for us were closer 25 min into Waynesville and 45 into Asheville. There may be spots in those towns that are quicker to arrive at, but sharing our experience for future renters. Being at the property was restful and you could easily keep yourself occupied there. It's a beautiful home, showing some wear from age, use, and the flood. After looking at the older pictures, and seeing the reminisce of the pavilion, we would have loved to have visited the property five years ago during the summer months.
Stayed 5 nights in Apr 2022

10/10 Excellent

Nissa W.

Liked: Cleanliness
Awesome house and property
The Willow Cottage is a beautiful home. There was plenty for my family to do at the property. The location was great. We really enjoyed staying at the Willow Cottage. Thank you for sharing your property with my family.
Stayed 3 nights in Apr 2022

10/10 Excellent

Matt H.

Liked: Cleanliness
Beautiful property and cozy house!
We thoroughly enjoyed exploring outside, fishing, playing in the fields, and hiking. The wood-burning fireplace was a family favorite!
Stayed 7 nights in Mar 2022

10/10 Excellent

rick f.

Liked: Cleanliness
Mountain Getaway
House is very comfortable and well kept. Look forward to going back in the summer.
Stayed 3 nights in Feb 2022

10/10 Excellent

Justin T.

Liked: Cleanliness
Amazing
A beautiful property full of outdoor adventures! The house itself was so very nice and a delight to stay in and cook in.
Stayed 3 nights in Jan 2022

10/10 Excellent

Jason S.

Liked: Cleanliness
As Described
Great Mountain house with lots to do. Kitchen was well stocked for lots of cooking and the patio is great!
Stayed 4 nights in Dec 2021

10/10 Excellent

Chris V.

Liked: Cleanliness
Holidays in the mountains
The house, property and surrounding countryside are phenomenal. We hiked the property, fished in the ponds and river (rods/gear provided!), cooked holiday meals in a wonderful kitchen and enjoyed fires in the outdoor fireplace on the covered patio. Everything worked and was in wonderful shape, as well. The property is very close to the Blue Ridge Parkway and a lot of hiking trails, many with beautiful rivers and waterfalls along them. There’s also a large flock of turkeys on the property. Waynesville and Canton a close enough for quick “I forgot the milk!” trips without being so close that you don’t feel like you’re in the country. We’ll definitely look at this place again next time we’re headed to the mountains!
Stayed 7 nights in Dec 2021

10/10 Excellent

Peggy B.

Liked: Cleanliness
Superb
Will be Back!
Stayed 4 nights in Nov 2021

10/10 Excellent

Toni R.

Liked: Cleanliness
Peaceful getaway with an abundance of activities for children
To say that we enjoyed our stay at these properties is an understatement. The surroundings were magnificent, the homes are top of the line luxurious, and the accommodations were cozy and comfortable. Wonderful experience and has inspired us to want to build our own Keith Summerour home in NC.
Stayed 4 nights in Oct 2021

10/10 Excellent

martha k.

Liked: Cleanliness
amazing time in the cold Mountains of North Carolina
A quaint cottage stay surrounded by hills and a beautiful river! the drive along the blue ridge parkway(a short distance form the cottage) was filled with panoramic view of the mountains which appeared blue and smokey. Colorful changes of the leaves provided sightings with shades of red, orange and yellow - gorgeous !! Great sputhern food with sweet ice tea!!
Stayed 6 nights in Oct 2021

10/10 Excellent

Andy W.

Liked: Cleanliness
Perfect Getaway!
This house was awesome. It was super clean, and absolutely gorgeous. The architecture of the house and it’s position on the property was perfect. We had a blast walking the trails and tubing down the river. We will definitely be back!
Stayed 3 nights in Aug 2021

10/10 Excellent

Anne Marie B.

Liked: Cleanliness
Wonderful return trip
We had a wonderful and relaxing three days at the beautiful Willow Cottage. As always the property is spectacular and the home is inviting and well equipped. This was our first visit in the summertime and we enjoyed eating outside and floating in the river. We highly recommend this property and hope to return again in the near future!
Stayed 3 nights in Aug 2021

10/10 Excellent

Gina D.

Liked: Cleanliness
Amazing Property!!!!
The location was perfect!!! There was so much space for us to roam and play. Tubing, skipping rocks, fishing and more than enough space for a game of kickball. We wished we had stayed longer. We weren't able to fit it all in. The cottage was perfection and was VERY CLEAN. (10 out of 10) The property manager was quick to respond with any questions I had and was eager to help. My review cannot do the property justice. You just have to see it to believe it. You won't be disappointed. We can't wait to return!!!
Stayed 3 nights in Jul 2021

10/10 Excellent

Ashley W.

Liked: Cleanliness
Fabulous weekend
There is no way that you can understand just how absolutely wonderful this house and property is unless you have been there. There are no words and no pictures. We enjoyed every minute.
Stayed 3 nights in Aug 2021

10/10 Excellent

Brittney H.

Liked: Cleanliness
Couples retreat
We had the best time at the cottage. It was better than the pictures. We stayed on the property the entire time as there was plenty to do. It was the perfect getaway. The home was gorg and very clean. I will definitely be returning.
Stayed 3 nights in Jul 2021

10/10 Excellent

Rob R.

Liked: Cleanliness
Another great stay
This has become our family’s favorite place to stay in the mountains. Between the fishing, tubing, hiking, and just relaxing by the fire, everyone found something fun! This was our third stay at the property and keeps getting better!
Stayed 5 nights in Jul 2021

10/10 Excellent

Matthew T.

Liked: Cleanliness
Awesome!!!
This was our 7th trip to the Cold Mountain Cottages and it did not disappoint- we were sad that the rope swing was cut down and the pavilion was demolished though . . . .
Stayed 4 nights in Jun 2021

10/10 Excellent

Glenn K., Miami Beach

Liked: Cleanliness
Amazing Mountain Property
Beautifully decorated home. The grounds are amazing with lots of grass for kids to run around amd play. Multiple fishing ponds. Sits right by Pigeon Creek too Fish and Tube down. Once you go you wont want to leave. As owners of rentals properties ourselves we always appreciate other owners who offer a nice well maintained home with all the small special touches. Our family had an amazing time.
Stayed 4 nights in Jun 2021

10/10 Excellent

Jennifer G.

Liked: Cleanliness
Excellent
Enjoyed
Stayed 7 nights in May 2021

10/10 Excellent

Justin W.

Liked: Cleanliness
Don't go here :)
It's getting too hard to book as people discover this amazing place, leave more time for us old returning customers.
Stayed 3 nights in May 2021

10/10 Excellent

Rushina C.

Liked: Cleanliness
Amazing
We had such a lovely stay at the Willow cottage. We never left the property! We will definitely be back!
Stayed 3 nights in Apr 2021

10/10 Excellent

Tom M.

Liked: Cleanliness
Beautiful cottage in the NC mountains
The property was as described and was most enjoyable. Beautiful setting.
Stayed 3 nights in Apr 2021

10/10 Excellent

Amy S.

Liked: Cleanliness
Mountain Magic
You simply cannot get better than this magical place for a mountain getaway in NC. Close enough to small towns and Asheville, but secluded in your own little world. This was our second time staying here and we can’t wait for our third.
Stayed 3 nights in Mar 2021

10/10 Excellent

Stefanie B.

Liked: Cleanliness
Beautiful mountain escape
The home is beautiful and just as described. It was clean and we felt very comfortable. There was plenty of spices, soaps, paper towels, etc. And we used the washer dryer every single day. Location is awesome. 30 minutes one way to get groceries, take out, etc. 30 minutes in another to trails in the Smokey Mountains. And 45 minutes to Asheville, the Biltmore. Highly, highly recommend this property. Tiny side note: The grill needed some love. We were probably the first people to pull it out after the winter, and there was so much build up in it, the inside caught fire. so we cleaned it out. The grease trap was missing, so we made one with aluminum foil to substitute. Otherwise the grease will fall onto the propane tank. And then... we enjoyed some steaks and burgers. Turned out to be a great little grill. So go and enjoy! Also, we tried using the wood on property for a fire, but it was too wet to catch. So bring some wood if you want to be sure to have a fire.
Stayed 6 nights in Mar 2021