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Hotel is in a very nice area where we can walk and not have to move the car very convenient when you have a small child. The rooms are nice and big and very clean.
Friendly front desk, clean rooms, well-maintained property!
Salvatore
Stayed 2 nights in Apr 2024
10/10 Excellent
James
Travelled with family
28 Apr 2024
Liked: Amenities
Enjoyed the proximity of the ocean and the ambience of the hotel interior(s). Easy walking distance to excellent restaurants and shopping. Cape May zoo was a blast for the trip home.
Very nice building good history but if you’re looking for a quiet stay, this is not your place. The walls are paper thin and if anything is going on the courtyard, it is extremely loud inside your room.
drew
Stayed 2 nights in Apr 2024
Response from Dana, Office of the Hotel Manager on 25 Apr 2024
Good morning,Thank you for sharing your feedback about your recent stay at Congress Hall. We take pride in each guest's experience being comfortable and relaxing in a luxurious environment. As America's oldest seaside resort, we aim to preserve its historical elements to the best of our ability. We apologize your experience did not meet our standard and hope this will not deter you from giving Congress Hall another opportunity to show you all it has to offer. If you'd like to share further information about your experience, please feel free to call the hotel directly and ask for Dana. Thank you for your patronage and we hope to hear from you soon.
This is a historic property. This means that the doors use keys, the floors slope a bit, and the stairs creak. And it’s an absolutely beautiful and charming resort. I cannot recommend this place enough.
I loved how well kept the property is and the amenities. We appreciated all the dining options (all we tried were exceptional). We will definitely stay there again.
Wonderfully decorated for Christmas. Staff was outstanding, friendly, helpful. In center of town, walk to shops. Free valet parking is very helpful. Hotel has character, uneven floors, but that is part of the charm.
Decided to visit Cape May to see the Victorian inns decorated for the holidays. Congress Hall is a great place to stay- impeccably decorated and in the heart of everything. If only it had been a bit warmer…
My husband and I stay here once a year for our Anniversary. It’s decorated for the holidays and they play holiday music. The staff is fantastic. Everything is in walking distance. The bed is comfortable, the concierge desk is fantastic. I love the deep bathtubs 🛀 in the rooms! Everything is super clean. Every staff member has been great.
Jennifer
Stayed 2 nights in Nov 2023
8/10 Good
Vita
Travelled with family
24 Nov 2023
Disliked: Amenities
Always lovely but really needs updating
The elevator (2) is an issue especially when shared with service people
Such a large property, though historic, can’t operate on charm alone!
Beautifully kept hotel and grounds. Staff is very friendly and helpful. Would definitely recommend to anyone.
Janice
Stayed 1 night in Nov 2023
Response from Cape Resorts Central Reservations on 13 Nov 2023
Thank you for leaving a review. We are glad to hear that you found the hotel and grounds to be beautifully kept and that our staff was friendly and helpful. We hope to welcome you back to Congress Hall for a future stay!
It was a beautiful stay with lovely amenities. I felt the service at the spa and coffee shop and the lobby staff was less than excellent. These areas and related staff were not responsive or helpful when needed. The valet, brown room, boiler room and blue pig tavern all were very helpful.
Sara
Stayed 2 nights in Nov 2023
Response from Cape Resorts Central Reservations on 13 Nov 2023
Thank you for taking the time to leave a review. Your feedback is essential in our effort to improve our service standards. Our apologies that you were disappointed with service at the spa, coffee shop and with the lobby staff. This is certainly not the level of service we aim to provide. We hope your overall stay was enjoyable and hope to have the opportunity to welcome you back for a future stay.
Response from Cape Resorts Central Reservations on 6 Nov 2023
Thank you for the wonderful compliment towards our staff. We are glad to hear that you enjoyed your stay! We hope to welcome you back in the near future!
Loved the staff treatment, including the superior, FREE, valet parking. The bars and restaurants in the hotel are amazing, with lots of options. My only drawback was the room, which was a queen and quite small and stuffy. The bedding, pillows and towels were excellent and ,made the stay comfortable.
Grant
Stayed 2 nights in Oct 2023
Response from Cape Resorts Central Reservations on 6 Nov 2023
We're sorry to hear that you felt that the room was small. We appreciate you sharing your feedback. We are pleased with the overall positive feedback you have provided us during your stay. We appreciate you taking the time to leave a review. We hope to welcome you back to Congress Hall soon!