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The Residence Boutique Hotel (Pty) Ltd

5.0 star property
Luxury hotel with outdoor pool and restaurant

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The Residence Boutique Hotel offers a serene escape where guests relax by the pool or book treatments at the spa. The on-site restaurant serves French cuisine that complements the beautiful garden views, creating an atmosphere that feels both luxurious and comfortable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Luxury House

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Flat-screen TV
  • 3229 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

Luxury Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Double Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Blackout curtains
Bidet
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
11 Essenhout Avenue, Cape Town, Elgin Valley, Grabouw, Western Cape, 7160

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 49 min drive

About this property

The Residence Boutique Hotel (Pty) Ltd

Luxury boutique hotel in the suburbs
Consider a stay at The Residence Boutique Hotel (Pty) Ltd and take advantage of free breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. The on-site French cuisine restaurant, Eats11, offers breakfast, dinner and light fare. Guests can also expect to find dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and concierge services
  • A front desk safe, luggage storage and 1 meeting room
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • 4 bathrooms with designer toiletries and separate baths/showers
  • Furnished balconies or patios, separate sitting areas and coffee/tea makers

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Eats11

Things to do

  • Outdoor pool
  • Racquetball/squash

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 4 bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 13 and younger are not allowed at this property; all guests older than 13 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: ZAR 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 13 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Villa Exner Hotel Grabouw
Villa Exner Hotel
Villa Exner Grabouw
Villa Exner Exclusive Boutique Hotel Grabouw
Villa Exner Exclusive Boutique Grabouw
Villa Exner Exclusive Boutique
The Boutique Pty Ltd Grabouw
Villa Exner Exclusive Boutique Hotel
The Residence Boutique Hotel (Pty) Ltd Hotel
The Residence Boutique Hotel (Pty) Ltd Grabouw
The Residence Boutique Hotel (Pty) Ltd Hotel Grabouw

Frequently asked questions

Does The Residence Boutique Hotel (Pty) Ltd have a pool?

Yes, this property has an outdoor pool.

Is The Residence Boutique Hotel (Pty) Ltd pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Boutique Hotel (Pty) Ltd?

Self-parking is free at this property.

What time is check-in at The Residence Boutique Hotel (Pty) Ltd?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Residence Boutique Hotel (Pty) Ltd?

Checkout is at 11 AM.

Does The Residence Boutique Hotel (Pty) Ltd provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 800 per vehicle applies.

Where is The Residence Boutique Hotel (Pty) Ltd located?

Situated in the suburbs, this luxury hotel is steps away from Elgin and Kogelberg Biosphere Reserve. Oak Valley Estate and Eskom Palmiet Visitor Centre are also within 3 miles (5 km).

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Reviews

The Residence Boutique Hotel (Pty) Ltd Reviews

9.6

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

10

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 46 out of 57 reviews
Rating 8 - Good. 9 out of 57 reviews
Rating 6 - Okay. 0 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

10/10 Excellent

Charletie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We had a great stay, wonderful start to 2022.
Custom made interior
Tranquility at its best
Stayed 2 nights in Dec 2021

8/10 Good

Vasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick getaway

What a wonderful and tranquil stay we had at the Villa Exner. The service was absolutely fantastic. Stephan made us feel so welcome and served us a wonderful and delicious breakfast. I can highly recommend the Villa Exner.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer sind sehr gut ausgestattet und sehr groß. Kurze Wege zum Pool und Haupthaus und sehr großer und gepflegter Garten. Sehr gutes Angebot zum Abendessen. Frühstück war gut und reichlich, jedoch der Wunsch auf Änderung der festen Zusammenstellung blieb unerfüllt. Es gab morgens wenig Obst. Der Pool war nicht sauber und der Reinigungsroboter mit dem Schlauch lief fast immer und dadurch konnte man nicht ohne Behinderung schwimmen. Alles in allem eine sehr schöne Anlage mit Verbesserungspotential.
Stayed 6 nights in Jan 2020

10/10 Excellent

Robert, Stirling Scotland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 'Boutique Hotel' service excellent. Was upgraded to Garden room for final 2 nights of a 3 night stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury with a personal touch

We slept over at Villa Exner because we were attending a concert in the area. We got back late from the concert, a little bit hungry. The kitchen was already closed but the hotel staff offered to organise a cold platter for us to snack on. It came beautifully presented with smiles, courtesy and pots of tea and coffee. So refreshing to see this passion for the job, where too often staff is unhelpful. Our room was super-luxurious with a palatial bathroom, dressing room and the bedroom overlooked nearby vineyards.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent facilities and caring staff. Enjoyed our meals in the restaurant. Thoroughly recommended.
Stayed 1 night in Oct 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Méticuleux, excellent, prévenant

Endroit imprévisible
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Betreuung während unseres gesamten Aufenthalts, familiengeführtes Hotel, sehr gutes Frühstück und Abendessen
Stayed 8 nights in Feb 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Fantastic hotel and happy to recommend. Fine dining food is excellent. Good place to stay to check out the local wine farms
Stayed 6 nights in Mar 2019

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En verklig pärla i Kapstaden-Grabouw

En fantastisk vecka på detta underbara hotell. Vilken fin service av personal och ägarna själva. Som företagare tittar man lite extra på hur de behandlade personalen, verkligen ett föredöme, de tilltalade dem på samma sätt som vi gäster blev behandlade😊 Hur lyckades de med michelinstandard på en sådan liten resturang? Missa inte denna möjlighet Rummen var exemplariskt rena o fräscha. Vi var två par på en 30-årig bröllopsresa. Frukosten var mer än vi hoppats på👍 Vi längtar tillbaka!
Stayed 9 nights in Feb 2019

10/10 Excellent

Annica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lekkert

Allt var fantastiskt. Man fick en personlig kontakt och bra tips på att se och göra. Mycket bra service o miljö.
Stayed 9 nights in Feb 2019

10/10 Excellent

Jan, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spendor in every detail

This is an oasis of splendor. Each and every detail have been cared for: check in, rooms, welcome drink and the restaurant is out of the ordinary in every way. The food is an art of tastes from a wide variety of ingredients and herbs. The tinking is: how good can we make it. Had some pleasant and informative talks with the hosts. Highly recommended
Stayed 1 night in Feb 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Our stay was amazing. We celebrated my wife's birthday and they very kindly upgraded our room at no extra cost. We had dinner at the restaurant and the food was excellent.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great facilities.Food was delicious. We had a room overlooking the gardens which were beautiful. They currently have no liquor licence, so had to buy our own .To our amazement they charged us corkage ,which cost as much as the wine??
Stayed 2 nights in Jan 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular breakfast!

This hotel is very nice - it is in the suburbs but you wouldn't think so once inside the property. A lovely manor-type house with lovely gardens awaits. Everything is beautifully maintained with great attention to detail. Has a great restaurant with a proper chef on site, and the most amazing breakfast I have ever had included in my room rate, in any hotel. Superb service by restaurant staff and the host. It is very convenient to explore the winelands and nearby attractions. The bathroom was huge with every convenience of a 5 start hotel. Not a great many TV channels, but that didn't bother us. The hotel was good value for such an upmarket venue. The dinner is fine dining, so the prices are applicable and worth it. The mushroom soup is superb!
Stayed 1 night in Jan 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel.

Fabulous boutique hotel with great rooms and a brilliant restaurant. The owners and all the young staff were superb and lovely people.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed our stay but not a 5 star due to little things not done e.g. room cleaned but used cups and shower gel not replaced
Stayed 2 nights in Nov 2018

8/10 Good

Rick, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a very poor country town

Hotel and rooms are comfortable, modern and clean and very well presented. It is set in beautiful gardens.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villa and our room were great. We also had dinner in the lavish dining room in front of the open fire with excellent table service. My only suggestion for improvement is to increase the size of the TV screens.
Stayed 1 night in Apr 2018

10/10 Excellent

Luc, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We were lucky to find such a wonderful hotel. the Room was extremely comfortable, the service was excellent and the food in the restaurant was fine cuisine. The service was as one would expect in a five star hotel. We will definately return
Stayed 2 nights in Apr 2018

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villa Exner exceeded our expectations

We spent a wonderful week at Villa Exner. The service was excellent and so was the breakfast. Because we stayed a full week, Bernd the owner was nice enough to give us a free upgrade.

10/10 Excellent

Turgay, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne, grüne, ruhige Ort.

Wir sind positiv überrascht. waren sehr zufrieden.
Stayed 1 night in Mar 2018

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING property

The Hotel is AMAZING!!! 12 out of 10 for service, attention to detail, comfort and pricing. The Managers were gracious, friendly and very accommodating and the food was to die for. Loved every minute, will DEFINATELY refer friends and family for an out of town get-away.
Stayed 1 night in Mar 2018

10/10 Excellent

Christine, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous boutique hotel very classy and elegant

After a busy ten days in CapeTown and the Cape peninsula,we took a much needed rest somewhere to relax and unwind.We visited Franschoek for the wine tram experience and Vergelegen and Boschendal wineries which were fabulous,but it was a pleasure to return every evening to our sanctuary.The hosts were gracious,friendly and unobtrusive,indeed very nice people .Fabulous inventive meals of the very highest class followed by coffee in the wonderful lounge before a roaring Log fire.Wonderful breakfast served on a delightful terrace by a delightful waiter.
Stayed 4 nights in Feb 2018

10/10 Excellent

R and L, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Earns its reputation as a 5-Star retreat!

If you're planning a visit to the Elgin Valley and want a small hotel where everything is top class yet quiet and comfortable, Villa Exner is the place! It's also very centrally located if you plan visits to the many wine farms nearby. From the warm and professional welcome at the front door by Sabine, the owner, to the top quality African and European elegant accents found everywhere, you will instantly feel at home. The design and placement of the garden rooms highlight privacy and peaceful comfort at every turn. Make sure you stay for dinner because that experience is 5-Star also! The cuisine is fantastic, and so is the service (to the smallest details)! A very pleasurable stay!
Stayed 2 nights in Jan 2018