家庭平房, 3 間臥室 | 客房景觀

天使岩水灣小屋及渡假村的評價

3 out of 5
天使岩水灣小屋及渡假村
34311 NYS Rte 12E, Cape Vincent, NY

評價

9.4

完美

10 分評分,優異;79 則評價中有 57 則" "
8 分評分,不錯;79 則評價中有 18 則" "
6 分評分,一般;79 則評價中有 3 則" "
4 分評分,欠佳;79 則評價中有 1 則" "
2 分評分,很差;79 則評價中有 0 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Rita (Spencerport)

於 2023 年 11 月住了 2 晚
Lauren 於 2023年12月8日的回應
Thank you for taking the time to review us!

8/10 不錯

Rick

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The property was lovely - the unit we were in was cleaned roomy. We slept comfortably.
於 2023 年 10 月住了 2 晚
Lauren 於 2023年10月9日的回應
Thank you for taking the time to review us Rick. We appreciate it!

10/10 優異

Ray

家人同遊
讚好:整潔度
Great views, dated cottage.
Cabin 24 has fabulous, on river, views. The cabin itself is a bit dated (siding, deck, ADA ramp need major work). Staff friendly and helpful. Bedrooms (3) are a bit of a squeeze. However, spacious kitchen/dining/living room.
於 2023 年 9 月住了 2 晚
Lauren 於 2023年9月22日的回應
Thank you for the high rating, Ray! Some of our other waterfront 3 bedrooms do have more spacious bedrooms, just depends on which one you pick! Love the photo, and we hope to host you again!

8/10 不錯

Sonny

於 2023 年 8 月住了 1 晚
Angel Rock 於 2023年9月15日的回應
Thank you for taking the time to review us, Sonny. We appreciate it!

10/10 優異

Anabela

家人同遊, 多人同遊
讚好:整潔度和客房舒適度
AMAZING
Everything was perfect! Location, cleanliness, house layout and everything!!! Loved it!!!
於 2023 年 9 月住了 1 晚
Angel Rock 於 2023年9月15日的回應
Thank you, Anabela! We appreciate the fact you took time to review us & that it was so kind! We hope to host you again!

10/10 優異

Janice

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Nice location and views of St. Lawrence.
於 2023 年 9 月住了 1 晚
Angel Rock 於 2023年9月15日的回應
Thank you, Janice! We are so lucky to be located on the St. Lawrence and are glad you enjoyed your stay here. We hope to host you again!

10/10 優異

Elena

於 2023 年 7 月住了 2 晚
Lauren 於 2023年9月22日的回應
Thank you for this high rating! We appreciate it!

10/10 優異

Tammy

於 2023 年 6 月住了 3 晚
Lauren 於 2023年9月22日的回應
Tammy, thank you for the high rating! We appreciate it!

10/10 優異

CHARLES

於 2022 年 9 月住了 3 晚
General Manager 於 2022年10月1日的回應
Dear Charles,We are happy to see you enjoyed your stay with us! Thank you for choosing Angel Rock Waterfront Cottages and look forward to serving you again in the future!Warmest Regards,Jennifer AngusGeneral Manager

10/10 優異

douglas

於 2022 年 9 月住了 2 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度和客房舒適度
Great Experience
Beautiful scenery. Cottages were spectacular! Staff is very friendly and helpful! Enjoyed my stay and plan tp return!
於 2022 年 8 月住了 3 晚
Angel Rock Office 於 2022年9月2日的回應
Thank you so much for the kind remarks! We appreciate it greatly.

8/10 不錯

lydia

多人同遊
讚好:整潔度和客房舒適度
Really fantastic sunset! Only thing that bothered me is a really early check out.
於 2022 年 8 月住了 1 晚

10/10 優異

Karen

於 2022 年 8 月住了 1 晚
Jennifer Angus, General Manager 於 2022年8月23日的回應
Thank you for taking the time to let us know of your recent experience. We are so delighted to see you enjoyed your stay, and look forward to welcoming you again in the near future.

8/10 不錯

John

家人同遊
讚好:整潔度
於 2022 年 8 月住了 2 晚
Jennifer Angus, General Manager 於 2022年8月21日的回應
Thank you so much for taking the time to let us know of your recent stay! We like receiving feedback from our guests; we view it as a positive opportunity to better our service and the quality of your stay. We are happy to see that you enjoyed your stay with us! If there is anything you would like to comment on, we would love to share it with our team. Once again, thank you. We appreciate your review, and look forward to serving you again in the near future.

10/10 優異

Jenn

於 2022 年 6 月住了 1 晚

10/10 優異

Susan

伴侶同遊
讚好:整潔度和住宿狀況
Our accommodation was super clean and well stocked. The reception was very kind and communication excellent. I must have missed on the website that they want you to bring your own towels, shampoo, etc. but the staff accommodated us. They provided towels and also ground coffee when asked. I gave the surrounding are a neutral because on the same property are mobile homes, which detracts from the area. But we had a gorgeous view of the St Lawrence and amazing sunsets. I recommend request your unit to be directly along the shore.
於 2022 年 6 月住了 2 晚
Carol 於 2022年6月13日的回應
Thanks for the great review – we are always happy to supply anything guests might be missing for their stay. We are glad you were able to experience our wonderful sunsets.

10/10 優異

neelu

於 2022 年 5 月住了 2 晚
Jennifer 於 2022年5月28日的回應
Thank you!

10/10 優異

Paw

親子同遊
讚好:整潔度、設施服務和住宿狀況
Deck on the river front was awesome, lots of things to do in local towns
於 2022 年 5 月住了 2 晚
Carol Thomas 於 2022年5月16日的回應
Thank you – so glad you enjoyed your stay!

8/10 不錯

真實旅客

不滿:客房舒適度
Ask questions
Heater was not set high and we walked in and room was ice cold. We set the heat up but it took over 5 hours to get room warm. No hair dyer in room. No paper towels. Blankets seem dirty. Chair at dining room table was bent. Other than that ok
於 2021 年 12 月住了 1 晚
Carol 於 2021年12月19日的回應
Thank you for taking the time to review us. We are truly sorry that we fell short on your stay and apologize that your rental was not properly warm as it should have been. Some of our rentals include hair dryers and some do not – but we do keep spares on hand to provide upon request. We were unware of an issue with the chair and will take a look at that.

8/10 不錯

Phyllis

讚好:整潔度和客房舒適度
St Laurence stay
Unit was clean and comfortable but they don’t usually have one night stays and there were no bath towels in the unit they said people bring their own which I found kind of unusual. They brought us towel and a coffee pot which also was missing. There was a digital lock but it did not lock as far as we could tell. There were all sort of directives about cleaning our unit and taking out the trash but no information on the door lock.?
於 2021 年 10 月住了 1 晚
Carol/Owner 於 2021年10月17日的回應
We are glad you found your rental to be clean and comfortable. We apologize that you were not set up with towels in advance, we normally check with our one night/last minute reservations, to ensure they have what they need. The locks are basic, you turn the lock from the inside and walk out and close the door - test it and you'll find it is locked. (This is also included in the house manual in the rental.)

10/10 優異

Jay

家人同遊
讚好:整潔度和客房舒適度
Great Family Weekend Stay
Very clean and easily accessible cottages. Waterfront very peaceful with great views of the St. Lawrence and Lake Ontario. Lots of option on the property to keep busy with a family. Location is nicely situated next to many state parks, Clayton, and Alexandria Bay. The entire family had a great weekend.
於 2021 年 10 月住了 1 晚
Carol/Owner 於 2021年10月17日的回應
Thank you for the great review Jay - we are very happy that you and your family enjoyed your stay!

8/10 不錯

Roger

家人同遊
讚好:整潔度、設施服務和住宿狀況
Private. Clean, great views. Would stay there again.
於 2021 年 10 月住了 1 晚
Carol/Owner 於 2021年10月17日的回應
Terrific - we are glad you enjoyed your stay!

10/10 優異

Diane

讚好:整潔度和客房舒適度
The cottage we stayed in was very comfortable and very clean. We would definitely stay there again.
於 2021 年 9 月住了 2 晚
Carol Thomas 於 2021年9月26日的回應
Thank you Diane! We are very happy that you enjoyed your stay.

10/10 優異

Alon

家人同遊
讚好:整潔度和客房舒適度
於 2021 年 9 月住了 1 晚
Carol/Owner 於 2021年9月24日的回應
Thank you for the 10 rating!!!

10/10 優異

真實旅客

多人同遊
讚好:整潔度和客房舒適度
Great week at Angel Rock!
Thanks to the Angel Rock team for an excellent stay. Clean and comfortable accommodations with fantastic views. I'd love to see larger bumpers / boat protection devices in the marina. The corrugated steel walls are tough to deal with when docked there.
於 2021 年 9 月住了 3 晚
Carol Thomas 於 2021年9月22日的回應
Thanks for the great review – we are very glad you enjoyed your stay. Also that’s a good shout out to those who dock with us - to consider bringing good sized fenders, as we found that trying to supply fenders for different sized boats or at different heights on the sides of the docks just isn’t feasible. The specific need changes with each boat and with the depth of the water.

8/10 不錯

craig

讚好:整潔度、設施服務和住宿狀況
於 2021 年 9 月住了 2 晚

10/10 優異

Shu Yi

讚好:整潔度和住宿狀況
於 2021 年 9 月住了 3 晚

6/10 一般

Sue (Rodman)

There was a nice view of the water, but the bees and heat were too much to sit outside. There was no parking near our cabin, very difficult. Hard to maneuver the various levels of walkway to get to the cabin. When we first arrived there were little bugs all over the ceiling. Floors needed cleaning especially bathroom and rug area. A recliner was broken. Couch was really dusty. A kitchen cupboard was completely sprung. Bedroom area was nice. People were nice. There were bottles scattered on the ground near the ramps. It was difficult to figure out how to get to the water.
於 2021 年 8 月住了 2 晚
Carol/Owner 於 2021年8月27日的回應
I'm dismayed to read this review, as we do pride ourselves on cleanliness. We would have immediately sent a cleaning team in to correct any oversights had you let us know during your stay. Of course, bees and temperature are beyond our control. I cannot tell what rental you were in, but would love to know so we can make any needed repairs, as we strive to keep everything in top notch condition.

10/10 優異

Ralph

家人同遊
讚好:整潔度和客房舒適度
於 2021 年 7 月住了 2 晚
Jennifer 於 2021年7月9日的回應
Thank you!

10/10 優異

George

讚好:整潔度和客房舒適度
於 2021 年 5 月住了 5 晚
Carol/Owner 於 2021年6月4日的回應
Thank you for the 10 rating!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great view, all the comforts of home.
於 2021 年 5 月住了 4 晚
Carol/Owner 於 2021年5月7日的回應
Thank you for the 5 star review!

10/10 優異

Cindy (Hannibal )

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very restful and relaxing. Cottage was clean. Away from the busyness of town. Perfect for what we wanted ❤
於 2020 年 10 月住了 2 晚
Carol Thomas/Owner 於 2020年10月12日的回應
Thank you – we are so glad you enjoyed your stay!

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度和設施服務
The view was beautiful. The cottage was very cozy with a well equipped kitchen
於 2020 年 9 月住了 3 晚
Katelynn 於 2020年10月11日的回應
Thank you so much for staying with us! We are glad you had a great time!

10/10 優異

Gary

多人同遊
讚好:整潔度和客房舒適度
Great Stay at Angel Rock
Had an excellent stay here. Location is amazing. Awesome views. Excellent protected marina. Super nice people! Will be back!
於 2020 年 9 月住了 4 晚
Carol/Owner 於 2020年10月2日的回應
Thanks for the 10 out of 10 review - we really appreciate it! And thanks for mentioning our super nice people - we try!

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Great place to stay and beautiful view definitely will be going back next summer
於 2020 年 9 月住了 3 晚
Carol/Owner 於 2020年10月2日的回應
Thank you so much! Very happy to read that you enjoyed your stay and plan to return.

8/10 不錯

Samantha

家人同遊
讚好:整潔度和客房舒適度
於 2020 年 8 月住了 3 晚
Jennifer 於 2020年9月3日的回應
Thank you for taking the time to rate us.

10/10 優異

Ralph

家人同遊
讚好:整潔度和客房舒適度
Nice
Nice place to stay
於 2020 年 7 月住了 2 晚
Carol/Owner 於 2020年7月11日的回應
Thank you! So glad you liked it here!

10/10 優異

Mary (Rome, NY)

家人同遊
讚好:整潔度和設施服務
Exceptionally kid friendly park, cottage and accommodations. The home away from home atmosphere were so enticing and made for a very relaxing getaway. Very clean. Family throughly enjoyed the area. Definitely will return!
於 2020 年 6 月住了 3 晚
Carol/Owner 於 2020年7月11日的回應
We are happy you enjoyed your stay with us - thank you for the great review!

10/10 優異

Dee

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place was very clean, great for fishing. People were really friendly. I would definitely recommend people to stay here.
於 2020 年 5 月住了 1 晚
Carol/Owner 於 2020年6月5日的回應
We are so glad you enjoyed your stay! Please come see us again in the future! Thank you.

10/10 優異

Erin

家人同遊
讚好:整潔度和客房舒適度
Social distancing at its finest
Great location to get away during precovid times, was a godsend for my sons bday to stay and get together distant from any real Foot traffic. Best time!
於 2020 年 5 月住了 1 晚
Carol/Owner 於 2020年5月30日的回應
We are very glad you enjoyed your stay - and we appreciate your for taking the time to review us! Thank you!

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Die Lage der Angel Rock Cottages ist wunderschön, das Personal ist zuvorkommend und freundlich. Das Cottage war sehr bequem und sauber. Für den Internetzugang gibt es einen Punkt Abzug, da die Verbindung meist nur wenige Minuten hielt.
於 2019 年 10 月住了 3 晚
Carol/Owner 於 2019年11月17日的回應
Thank you for your kind review. (The internet issue has been repaired.)

8/10 不錯

Joyce (Buffalo NY)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Cottages were very small. I didn’t mind cleaning up after myself because the view was spectacular and the place was clean. What I did mind was the super early check out time of 9 AM!!!! And there was nothing for sale... not even hostess Twinkie’s or potato chips on the property.... and no grocery store or fast food place for miles.
於 2019 年 9 月住了 1 晚
Carol/Owner 於 2019年10月6日的回應
Thank you for your review. We are glad ou found your rental to be clean and loved the view! Perhaps you did not know, but we do offer late check out upon request. Regarding food, as our model is renting full homes/cottages which include fully equipped kitchens, we do not have a restaurant onsite. We are located between the villages of Clayton (9 miles) and Cape Vincent (5 miles), both offering grocery stores.

6/10 一般

melissa

讚好:職員與服務
Angel Rock 1 Bedroom Cottage
Lovely setting with a river view, but bed was not very comfortable and towels, toiletries, etc were not provided. Manageable for one night, but inconvenient. Receptionist was very pleasant and helpful with directions. $150 for one person for one night was rather steep for September.
於 2019 年 9 月住了 1 晚
Angel Rock 於 2019年9月11日的回應
Thank you for your response, we will take it to heart. Angel Rock

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Carol/Owner 於 2019年7月26日的回應
Thank you for rating us!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Angel Rock 於 2019年7月17日的回應
Thank you so much for the 10 out of 10! I'm sure we enjoyed having you and can't wait to see you again!

10/10 優異

Gary

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful view. Too bad the water level is so high. We would love to go back if we could bring our boat
於 2019 年 6 月住了 1 晚
Carol 於 2019年7月12日的回應
Thank you Gary - Bring your boat next year - if the water is high again, we are going to raise our docks...

10/10 優異

真實旅客

於 2019 年 6 月住了 3 晚
Angel Rock 於 2019年6月26日的回應
Thank you so much for the rating!!! We look forward to having you again!!

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a spontaneous rental for my husband and we were not disappointed! Will be returning with our children. Only about 30 minutes from Alex bay and the scenery was gorgeous!
於 2019 年 6 月住了 1 晚
Angel Rock 於 2019年6月26日的回應
Thank you so much for your positive review, we look forward to hosting you again!

10/10 優異

真實旅客

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love everything about it! Fire pit was a thrill fir the kids to do s'mores. Personal grill was a plus. TV in each room is great.
於 2019 年 5 月住了 1 晚
Carol 於 2019年5月31日的回應
Thank you! So glad you enjoyed your stay with us!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 1 月住了 1 晚