Capstone Farm Country Park

The room for three didn’t have enough towels and when we asked for an extra, we got questioned and asked to look around properly and emphasise how many exactly we had. Abit of an interrogation for a towel! The space is limited in the apartment and the light on the oven stays on all night and is bright. The pillows which I assume are spare for the pull out bed were awful - went home with neck ache. The whole buildingn structure is weird as the corridor walls are open and freezing because they are not closed walls. Not a great experience. The breakfast was nice but we were definitely rushed!

Lovely hotel in a good location. It was clean, comfortable and enjoyable. However, I did feel this was somewhat ruined by service charges and tips. A drink in the bar ended up being more once I’d ordered it because of hidden service charges. Not a lot, but it was already £7.50 for a non-alcoholic cocktail. When I checked out, I was told a ~£15 service charge would be taken off my deposit, although this was optional and I could remove it from my bill if I wanted to. Again, not a massive amount but it’s just irritating when it’s assumed you’d like to give more (I’d already paid £380 for two nights). Never been in that situation in a hotel before, and glad it’s not commonplace.