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Hôtel Astoria

2.0 star property
History meets comfort at this charming hotel where express check-out makes exploring nearby cultural attractions convenient and hassle-free

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Hôtel Astoria blends historic charm with modern amenities in central Carcassonne. Guests enjoy in-room WiFi and are within walking distance of Maison des Memoires and Theatre Jean-Alary. The hotel also offers on-site car rentals for exploring beyond the immediate area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Private Bathroom

Premium bedding, desk, blackout curtains, iron/ironing board

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Digital channels
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Premium bedding, desk, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Highlights

Air conditioning
HDTV
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • City view
  • 151 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Private Bathroom

Premium bedding, desk, blackout curtains, iron/ironing board

Quadruple Room, Private Bathroom

Highlights

Air conditioning
HDTV
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Digital channels
  • City view
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room with Air Conditioning

Premium bedding, desk, blackout curtains, iron/ironing board

Family Room with Air Conditioning

Highlights

Air conditioning
HDTV
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Digital channels
  • City view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

Premium bedding, desk, blackout curtains, iron/ironing board

Comfort Double Room, Private Bathroom, Air Conditioning

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • City view
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Carcassonne, Hôtel Astoria is in the city centre and near a boardwalk. Maison des Memoires and Theatre Jean-Alary are cultural highlights, and some of the area's notable landmarks include Aude Gate and Basilica of Saint-Nazaire. Canal du Midi Harbor Master's Office and Theatre Jean Deschamps are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours. Visit our Carcassonne travel guide
Map
18 Rue Tourtel, Carcassonne, AUDE, 11000

What's nearby

  • Carcassonne featuring a castle and heritage architecture
    Place Carnot
    6 min walk - 0.6 km
  • Canal du Midi Harbor Master's Office
    5 min walk - 0.4 km
  • Theatre Jean-Alary
    8 min walk - 0.7 km
  • Maison des Memoires
    8 min walk - 0.7 km
  • Château Comtal
    2 min drive - 1.4 km

Getting around

  • Carcassonne Station
    4 min walk
  • Carcassonne (CCF-Pays Cathare)
    6 min drive

Restaurants

  • La rotonde
    4 min walk
  • La Cantine Du Saint-Roch
    9 min walk
  • Saquette by fred du Bristol
    3 min walk
  • La Table Du Vatican
    4 min walk
  • Le Jardin En Ville
    7 min walk

About this property

Hôtel Astoria

Hotel near Château Comtal
Located close to Canal du Midi Harbor Master's Office and Maison des Memoires, Hôtel Astoria provides car hire on-site. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, smoke-free property and secured bike storage
  • Tour/ticket information, multilingual staff and concierge services
Room features
All guest rooms at Hôtel Astoria boast perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Eco-friendly toiletries, showers and hairdryers
  • 80-cm HDTVs with digital channels
  • LED light bulbs, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Uncovered self-parking fee: EUR 7 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Astoria Carcassonne
Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

Is Hôtel Astoria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Astoria?

Self-parking is available for EUR 7 per night. Limited spots are available.

What time is check-in at Hôtel Astoria?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Astoria?

Checkout is at 10:30 AM.

Where is Hôtel Astoria located?

Located in the heart of Carcassonne, this hotel is within a 10-minute walk of Canal du Midi Harbor Master's Office, Theatre Jean-Alary and Maison des Memoires. Theatre Jean Deschamps and Aude Gate are also within 1 mi (2 km). Carcassonne Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Astoria Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 52 out of 115 reviews
Rating 8 - Good. 48 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

8/10 Good

Édouard

Liked: Cleanliness, staff & service
Emplacement correct, proche de la gare sncf et du centre ville. Loin de la cité médiévale pour ceux qui viendraient la visiter
Stayed 1 night in Jul 2023

2/10 Terrible

Dra. Renira

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel horroroso, mal localizado, totalmente diferente das fotos. O dono não sabia de absolutamente nada da cidade. O ar condicionado não funcionava. Toalhas ásperas e pequenas. Lençol quente demais, junto com o cobertor. Nunca mais.
Stayed 1 night in Jul 2023

4/10 Poor

Marian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decepcionante, lo venden como un hotel con encanto y en realidad no es así. Pagué 85€ y para lo que me encontré me parece carísimo.

10/10 Excellent

Jean-Sebastien

Liked: Cleanliness, staff & service
Joli, propre, bien situé
Stayed 1 night in Aug 2022

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable , 2 nuits , chambre confortable et très propre . Un petit moins pour l'isolation sonore . Sinon , parfait !
Stayed 2 nights in Feb 2022

10/10 Excellent

Roberto C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo/benefício

Hotel localizado próximo à estação de trens, e alguns metros do centro da cidade baixa. Instalações simples, porém tudo muito bem arrumado, limpo, proprietarios muito gentis, café da manhã com horario marcado.
Stayed 1 night in Nov 2021

6/10 Okay

Fabrice

Disliked: Cleanliness

Hôtel mal classé

Hôtel noté fantastique sur les site mais ne le mérite pas. Bruyant entre les chambres, sol de la chambre mal nettoyé. Bon lit.
Stayed 1 night in Nov 2021

10/10 Excellent

Eilis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel.

A lovely little hotel, so handy for everything you need in Carcassonne. So close to the train station that travel was made easy. Navette to the airport from the station also handy. Hotel owners contacted us the day before our stay and were so helpful and friendly whilst there. Room excellent, everything we you need. Breakfast excellent, overall to be recommended.
Stayed 1 night in Aug 2021

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil, parking réservé, chambre spacieuse et propre
Stayed 1 night in Jun 2021

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simplicité

Bon rapport qualité prix petit dej un peu simple mais bon qd mm
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuitée, bon accueil, chambre propre, bien placé.
Stayed 1 night in Sep 2020

8/10 Good

cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the beakfast

Location, great for station. Good room. Breakfast is miserable in a small dark basement room. Not at all a comfortable atmosphere. Walk into town and get something there
Stayed 2 nights in Jul 2020

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N hésitez pas !

Nous recommandons cet établissement. Des propriétaires à l ecoute , l hotel est propre confortable, chambre bien aménagée et décorée et idéalement situé.
Stayed 3 nights in Jul 2020

10/10 Excellent

Murielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil Réactivité concernant les demandes Chambre rénovée et propre Lit confortable
Stayed 1 night in Jul 2020

8/10 Good

YEUK PING AXL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

little hotel offers warm service

very helpful and friendly hotel owner! The location of the hotel is easily accessible from train station and airport shuttle bus stop!
Stayed 1 night in Feb 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the railway

Astora is just a short walk from the railway station. Checking in I got a lot of help about what to see in Carcassonne. I can really recommend Astora.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ildefonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien buena ubicación,para ir a pie zona tranquila ,en recepción la gente muy amable atenta
Stayed 1 night in Feb 2020

8/10 Good

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse que nous recommandons

Nous étions en retard pour le Check in et avons eu l’agréable surprise de constater que les gérants avaient tout mis en œuvre pour que nous puissions accéder à notre chambre. Tout grand merci pour ça et pour votre gentillesse. Nous sommes aller manger à l’Escale et avons fait la connaissance d ´ Estelle (la vendéenne qui vous salue bien)elle nous a dit que nous avions eut de la chance d’être tombée sur vous ☺️ Encore un grand merci, nous recommandons votre hôtel auprès des voyageurs car il est vraiment bien situé et propre et dans une rue calme, Nous en profitons pour vous présenter nos meilleurs vœux pour 2020. PY et Eliane
Stayed 1 night in Dec 2019

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful at reception. Stored bags for us after checkout while we explored some more before leaving Carcassone.
Stayed 1 night in Dec 2019

6/10 Okay

MARYSE

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Séjour moyen

Acceuil correct . pas d ascenseur. Petite chambre sans aération, propre, luminosité faible Salle de douche sans confort très moyen Petit déjeuner pas de grille pain au sous sol rapport qualite prix a revoir Parking sans surveillance.
Stayed 1 night in Dec 2019