“The made a nonrefundable CHARGE (not deposit) for the second room key, despite there were two adults staying in the room. Outrageous. The staff were all polite and I noted that they were following an unconscionable policy that would mean that I would not return unless notified that this policy had been amended. Further, the cleaning chemicals used had a unpleasing odor. There was no doubt it was clean, but the smell was overwhelming. The breakfast was good, the pool looked clean, the staff……
“The made a nonrefundable CHARGE (not deposit) for the second room key, despite there were two adults staying in the room. Outrageous. The staff were all polite and I noted that they were following an unconscionable policy that would mean that I would not return unless notified that this policy had been amended. Further, the cleaning chemicals used had a unpleasing odor. There was no doubt it was clean, but the smell was overwhelming. The breakfast was good, the pool looked clean, the staff……
Fr R Christopher