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Reviews of Studio 6 Carlsbad, CA

3.5 out of 5
Studio 6 Carlsbad, CA
5010 Avenida Encinas, Carlsbad, CA

Reviews

6.0
Rating 10 - Excellent. 209 out of 1002 reviews" "
Rating 8 - Good. 193 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 183 out of 1002 reviews" "
Rating 2 - Terrible. 236 out of 1002 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette

Liked: Amenities
Staff is very nice and helpful
Stayed 2 nights in Mar 2024

6/10 Okay

william, carlsbad

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
dogs cats and elephants , people complaining at the front desk of being charged on credit card unauthorised . slow to help . room furniture scratched from cat - ships , tv does not work - wow never again
Stayed 2 nights in Apr 2024

2/10 Terrible

Kristina

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty rooms smelled bad like body odor. This hotel is in bad condition. I did not feel comfortable at all. Gnats flying around. Homeless people entered through the stairwell and were knocking on doors. Staff not friendly. Do not waste your money.

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disappointed pool was out of service. Room was spacious and liked big windows in room.
Stayed 2 nights in Apr 2024

4/10 Poor

Jorge

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Jorge, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen to the room was awesome
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Mark, Thank you for the perfect rating!Natalie #Team6

4/10 Poor

Denise

Stayed 2 nights in Apr 2024

6/10 Okay

Candy

Travelled with family
Liked: Amenities
We l8ke kitchen in remove.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Candy, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Bernadette

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was not very professional, They said they didn’t have the room I requested, so they gave me a different one and it was dirty
Response from Brand Experience Team on 18 Apr 2024
Hi Bernadette, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Robin,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Never again, Coffee machine didn't work, terrible sheets, fitness center, was closed, no dinning at all, I felt unsafe,the back door was broke anyone off the street can just walk right end, Smelly hallways. Shower was great.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property, the staff and the room all together is such a great deal.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Mark, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Elisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry but this property is extremely dirty . It’s a great location but I wished I would have spent just a little more for the cleanliness . It smelled like urine and a complete dump . It’s quite disgusting. I have never experienced this before and would save you the trouble .
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Elisa,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Ernesto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 3 Apr 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was a nice stay. Very convenient be aus we were going to Legoland. Place had a good vibe to it. I’m a little OCD about stains so it was mostly clean but it could use a good rig and furniture cleaning.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sandra,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door to room was hard to open, Room had dirty floors, smelled like weed and fried food. Furniture and curtains worn and full of holes.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Amy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Guadalupe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating more security and cleanliness by updating the rooms
Response from Brand Experience Team on 26 Mar 2024
Hi Guadalupe,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Very much a better version of the regular motel 6
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi MarkThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

Dianna

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is Ok. It’s the details not being paid attention to. No towels, paper towels, shampoo no hairdryer . Furniture needs replacing. It’s a good location 5 minutes from the beach. Bed was ok.
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Dianna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Christian

Stayed 7 nights in Feb 2024

2/10 Terrible

Nga

Disliked: Staff & service, property conditions & facilities
The room if you are lucky to get one that works is good. Lobby, hallway, elevator is dirty. Front entrance smell of weed.
Stayed 10 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Mari

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was wonderful. Kitchenette and large refrigerator. Rooms are clean..Minor maintenance is needed but definitely will stay again
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Robin, Escondido

Stayed 1 night in Feb 2024

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities
Property is still under renovation, should not be a 3-star. carpet is filthy dirty, looks like a rundown ghetto. very disappointed.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maritza & from desk staff were so accommodating for our entire stay. We had to be out of our Apt for a Fumigation. They made us feel safe & @ home. Everyone was very friendly to our dog Bowie as well. We appreciated all the hospitality & friendly environment.
Response from Nancy Y. on 6 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

nongyao

Disliked: Cleanliness, amenities, property conditions & facilities
It’s so noisy
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Nongyao, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

john

Travelled with partner
Disliked: Amenities, property conditions & facilities
major plumbing leak repair shut the water off from 7:00 am to 11:00 am really bad timing, leak had been going on for days
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

alicia

Disliked: Cleanliness, property conditions & facilities
The property is nice. The room is not clean. There were beer tops on the floor and a blood stain on the lamp shade. The windows do not shut properly. There was no running water in the morning that we woke up.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi AliciaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Loren

Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction with no water from 7 AM to 11. Signs posted all over the place at 12 still no water.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Loren,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6

6/10 Okay

tao

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 15 Mar 2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Otis

Liked: Cleanliness
That they got lodged carrier
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Otis,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Donald

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Jen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked. Everything broken and dirty. Our room was nonsmoking but smelt like an ashtray. No, wash clothes, hand towels, proper sized bath towels, holes in walls, trash in shower drains…
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump. My socks are filthy from walking around in the room. Tub was dirty, keys would not work, stinky smells in the elevator. I could go on but it would only gross you out.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.
This was the worst experience ever while checking in. I already reserved the room and paid online, but when i got there there was only one person in front of me checking in and that took almost 20 minutes for the front desk ladies to get them there room. We were never greeted by the two front desk ladies. They both looked super drained out and had no customer service whatsoever. Once it was our time to check in, it took about 35 min for them to find a room because they didn't even know which rooms were reserved or not. They ended up giving us a room with two beds when it was supposed to be just one. The hallways were disgusting with trash and the smell of animal urine. Once we got to our room, there was trash under the bed, a bug crawling on the floor in the restroom, and ants crawling up the wall by the sink. There was no hand soap anywhere in the room. I will never be staying in this hotel again.
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 28 Jan 2024
Hello Valued Customer, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 27 Jan 2024
Hello Kimberly, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, avoid
This place is garbage and smells like it too. Make sure you pull the bedding back to look at the disgusting beds before you decide to sleep here. There are ants everywhere and garbage everywhere. Promising on the outside, beyond terrible inside.
Stayed 3 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

Ellyse

Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Ellyse, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 Terrible

Patricia

Stayed 7 nights in Jan 2024

8/10 Good

Deborah

I liked the spacious rooms, the staff was good for the most part,meaning some were helpful
Stayed 2 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Deborah, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, helpful made me joyful.....😂
It was a peaceful trip to the Studio 6 hotel. All employees were very helpfull especially the pretty lady at the front desk in the morning. She was really helpful. I would recommend STUDIO 6 to all.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities
Property very run down. Garbage everywhere. Hot water went out while we were there and wasn’t to be fixed for several days so we left. Holes in towels. A/C and heat in room broken. Dirty rooms and common areas. Laundry facility and exercise room out of order.
Stayed 13 nights in Dec 2023
Response from Nancy Y. on 16 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Roy

Liked: Staff & service, amenities, property conditions & facilities
Everthing I needed for my stay wss there!!!!
Stayed 7 nights in Dec 2023
Response from Nancy Y. on 16 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Deborah

I loved the room size and the layout of the room ( a good use of space). We had a uncovienance of no hot water for several days. I asked for a consideration if at least a day of computation. I did get a discount for the next two days of a 10 0/0 more than my original discount through Expedia; although, I could have maintained the same discount if I had booked several days in advance. I'm also sad that after staying several days that the only thing I think about every few days is that the front desk may be upset that I'm not there right at 11:00. I have always booked online. The can see that my intention are to stay on with my stay. Otherwise with the exception of the attitude I get then I bring my room rent. It would have been nice to know when they had a problem with hot water; it was expected to last for 2 to 3 days. I rented a room at a motel 6 near by to shower and get ready for a very important appointment. It would awesome to get that back at the very least. If the water thing did not happen then I would say it is affordable for a long stay, like I said before the rooms are spacious and the grounds are kept up. It could use a bit of a face lift and a deep cleaning in the hall ways. Most of all I would love to see smiling faces on the other side of the counter when I pay my room rent.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 16 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Carlos

Liked: Staff & service
Stayed 7 nights in Dec 2023
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Mayra, CORONA

Travelled with family
Disliked: Amenities
Very bad
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Mayra,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Nichole

Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 23 Jan 2024
Hello Nichole, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Joyce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from MP - Guest Relations Manager on 21 Jan 2024
Hello Joyce, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.