Haifa Carmel Beach Hotels

"Excelent"

"Staff support was definitely lacking. No one helped with our bags. I had to ask housekeeping to empty our trash. The air conditioning was really loud (so loud we couldn’t sleep. They never sent anyone to fix it. There was no drinking water available until noon when the cafe opened. Nice rooms and great location, but way too expensive for the service."

"Host was very responsive and helpful. Beautiful view. Great location. Clean room."

"We got left out because they “overbooked” Smh. Lucky me. I was able to get a hold with another owner there to get me a room for the 2 weeks. Just imagine going to a strange country and you being left out during the holidays because the hotel failed to do their job properly. SMH. "

"Sahar the worker was very nice and helpful !!! Beside of that the apartment was in a very bad shape; felt like no body was ther for a long time, lots of dust, the sheets were not so clean, the air-conditioning had a bad smell when we open it and also did lots of noise. The toilet and the shower looked very bad!!!!! The towels were very stiff. The furnitures had lots of old spots like fungus. We were very disappointed "

"Easy check in nice room the only thing is there are no face or hand towels were provided "

"The good: location and view. Right on the beach. The ugly: the pictures I saw when booking are not at all what we got. The bathroom was full of mold (we complained and no one came back to clean), mattress and bedding with stains of urine!! (we complained and we were told we are overreacting and this is “normal”; they did bring new bedding but also not really clean so we got our own). We wanted to leave and get a refund but they did not agree to they, and only offered to change a room (same dirty old thing). The building is undergoing some construction inside (very hot in the lobby and in elevators). Overall very run down. Too bad for such a beautiful location. I have taken multiple pictures and happy to share "

"Not swimming pool included, but published. Not microwave in the kitchen Not extra pillows or blanket Only one hand towell Not carpet for the bathroom"