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Reviews of Hotel Carmel

3.5 out of 5
Hotel Carmel
Corner of 4th & San Carlos Street, Carmel, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 739 reviews" "
Rating 8 - Good. 205 out of 739 reviews" "
Rating 6 - Okay. 48 out of 739 reviews" "
Rating 4 - Poor. 21 out of 739 reviews" "
Rating 2 - Terrible. 6 out of 739 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, beautiful outdoor sitting area with fireplace and hot tub. Room was beautiful and walkable to dining the beach and shopping.
Stayed 2 nights in Apr 2024

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities
Overall, the hotel appeared to be clean. However, it was extremely dated, from the bathrooms to the beds. It felt more like a motel 6 than a "Hotel". Also, there were very few dining options that were close to the hotel. Luckily we were only there for 1 night. The staff were nice although they needed help as there was only 1 person working at registration. Bottom line, if you're just looking for a quick stopover to rest, this will do fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this property. The staff is always so helpful and friendly. I will be back again soon.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gibrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jurgen, Oro Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, very quiet and close to everything.
Stayed 1 night in Apr 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great location!
Stayed 2 nights in Mar 2024

8/10 Good

Carmela

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable. Only wish there was a charging station in the parking lot.
Stayed 1 night in Mar 2024

6/10 Okay

Wesley

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We were severely disappointed by our stay at this hotel. The pictures definitely led us to believe this was a much more luxurious hotel than it actually is. Our room was on the first floor, which was facing the street where construction was happening daily at 8 AM. The walls are thin and we could hear everything the upstairs guests were doing. Severe lack of privacy as there is no private patio, simply a hallway for all guests on the first floor. There is no AC. Outdated bathroom with poor water pressure. Many of the TV channels didn’t have signal. Parking is extremely limited and cramped. We had to resort to street parking multiple times. We did like the social hour with sangria and fresh cookies. The continental breakfast was nice as well. However, this is a 3 star hotel AT BEST and definitely not worth 300 nightly. We won’t be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Carmel has a fabulous outdoor fireplace, fire pit, mimosas & chocolate chip cookies in the lobby each night, a fantastic breakfast, and a wonderful staff! Our room was very clean and the property was extremely well kept. The Restaurants and shops are only a block or more away. If you are not a walker Carmel is not the place for you. It’s hilly and most of the side walks are not flat. This hotel does not have an elevator, and there are three floors. None of this bothered us, as we love to hike. We look forward to staying at Hotel Carmel on our next trip!
Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, and we love the location because you can walk to everything!!!
Stayed 1 night in Mar 2024

8/10 Good

gabriel

Rooms are noisy and tou can hear everything around from your place. Rooms are extremely confortable Delicious breakfast and most of all , the staff is excellente.
Stayed 1 night in Feb 2024

8/10 Good

Ernesto

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Will be back to Hotel Carmel
Stayed 3 nights in Feb 2024

8/10 Good

Ely

Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quaint hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a lovely little boutique hotel in the heart of Carmel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very nice. Sangria in afternoon and champagne with breakfast were nice touch
Stayed 1 night in Jan 2024

8/10 Good

Ken, grapevine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to stay but the parking is a problem. Also, we would have preferred that they change up the breakfast occasionally, since we were there for 6 days.
Stayed 6 nights in Dec 2023

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

lesleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is awesome , close to the downtown and close to the beach, all walking distances!n. The customer service at the hotel was top notch, we will be staying there again!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Deepa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the room, the amenities at the hotel were amazing. Very close to shopping and restaurants. Anna and Bala at the front desk went above and beyond to make our stay memorable. Will certainly go back to this hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best hotel in Carmel, great location, the staff is friendly, the rooms are beautiful, walking distance to all shops and the beach. Will comeback for sure!
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff. Love how large and comfy the rooms were. I would suggest the nice continental breakfast start at 7am instead of 8am. Us east coast folks get up early.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Caridad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an excellent location and is very clean. It has a lovely outdoor lounging area with a beautiful fireplace. The continental breakfast is tasty and fresh. However, I was very surprised to see that the rooms are not air conditioned and they encourage you to open the windows. The only windows in the room open to the main walkway of the property and didn’t feel comfortable opening them due to privacy matters. What kept our room comfortable was a fan that’s stached in the closet. The plumbing fixtures in the bathtub are old and very noisy.
Stayed 3 nights in Oct 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Room, staff, amenities all excellent. Highly recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

sean c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
We had a brief but nice stay. Thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabethe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

PETER, cheektowaga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was short, breakfast was great, clean
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Madhur-Nain

Liked: Cleanliness, property conditions & facilities, room comfort
Bad service.
We booked a ring bed with fireplace AND did not get that. No fire place. They out us above the lobby. It was loud until 1:30-2am in the morning. I couldn’t sleep. I told the front lady clerk that we booked a kind bed with fireplace and not this. She told me I didn’t. I tried to show her my Hotels reservation.
Stayed 1 night in Sep 2023

8/10 Good

Judy

Stayed 2 nights in Sep 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención al cliente amables y callado el Área
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay to see Carmel. Super friendly people.
Stayed 2 nights in Sep 2023

6/10 Okay

Daniel

Disliked: Property conditions & facilities
It was expensive. The key cards failed to work repeatedly. Not having coffee available til 8 is lame.
Stayed 2 nights in Sep 2023

8/10 Good

Kalpana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and happy hours. Some upgrades to the decor would be nice
Stayed 2 nights in Sep 2023

6/10 Okay

Oyvind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Negin

Stayed 3 nights in Sep 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Beautiful patio and even a fireplace in the room
Stayed 2 nights in Aug 2023

10/10 Excellent

Stuart

Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023