夏洛特卡罗来纳广场附近酒店

“Front desk customer service was unfriendly. Bathroom bathtub and wash basin drains clogged”

“Front desk employees were awesome. Very helpful and polite.”

“yes”

“They appeared to be understaffed and the room service individual did not knock BEFORE entering our room 😳. Think they need to regroup with their staff”

“Everything was fine except as far as cleanliness the amenities were all not there I was in a room with a kitchen but got nothing to cook with or eat off off the swimming pool was closed the entire time as well as the fitness center”

“I arrived to this location to find that my reservation had been cancelled and I had no knowledge of it prior to. I traveled over 6 hours to not have a room and had to relocate to another hotel. Staff stated they had a leak and to cancel several rooms and no one from Expedia or Suburban contacted me to let me know before hand.”

“早餐尚可，其它都不錯。雖然飯店經理很希望我回答"Great!"”

“The staff are so incredibly nice!! Be back soon!”

“good”

“I appreciate the welcoming staff, great parking, and clean facility/rooms! That's what makes a hotel stay superb for me. My only suggestion is to make all rooms carpet-less.”

“好”

“Everything is fine except no breakfast included.”

“Nice and clean . Lots of options for breakfast . Helpful staff and all were pleasant. Would stay here again .”