Charleston Santa Teresa Cartagena

5.0 star property
Luxury Colonial hotel, walk to Clock Tower
VIP Access

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Charleston Santa Teresa Cartagena

Photo gallery for Charleston Santa Teresa Cartagena

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Front of property – evening/night
Frette Italian sheets, premium bedding, down duvets, minibar
3 restaurants, breakfast, lunch served; local and international cuisine
Reception

Overview of Charleston Santa Teresa Cartagena

Reviews
9.2

Wonderful

Highlights
  • Staff & service is scored top 10% in Cartagena by travellers.
  • Cleanliness is scored top 10% in Cartagena by travellers.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pool

Location

Carrera 3 # 31-23, Centro Plaza de Santa Teresa, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower6 min walk
  • Popular LocationWalls of Cartagena6 min walk
  • Popular LocationCartagena de Indias Convention Center10 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)12 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Grand Suite

cleanliness

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 753 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Premier Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, Balcony

cleanliness

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Romantic Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Classic Room, Courtyard View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Master Suite

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Classic Room, Sea View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Suite, Courtyard View

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cartagena

Charleston Santa Teresa Cartagena is located in Cartagena Walled City, a neighbourhood in Cartagena, and is in the entertainment district and near the boardwalk. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Bolivar Square - 4 min walk
  • Clock Tower - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Cartagena de Indias Convention Center - 10 min walk
  • San Felipe de Barajas Castle - 3 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 13 min drive

Restaurants

  • El Baluarte San Francisco - 7 min walk
  • El Baron - 3 min walk
  • La Vitrola - 4 min walk
  • Harry Sasson - 1 min walk
  • Crepes & Waffles - 3 min walk

About this property

Charleston Santa Teresa Cartagena

Luxury historic hotel revitalised in 2021 and located in Cartagena Walled City
Close to Clock Tower and Cartagena de Indias Convention Center, Charleston Santa Teresa Cartagena provides a rooftop terrace, designer shops on-site and laundry facilities. Treat yourself to a body treatment, a body wrap or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local and international cuisine and a poolside location. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), free bike hire and airport pick-up service (surcharge)
  • Massage treatment rooms, concierge services and outdoor furniture
  • Free newspapers, multilingual staff and tour/ticket information
  • Guest reviews say good things about the helpful staff
Room features
All 87 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as iPads and pillow menus.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch TVs with Netflix, streaming services and satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza
  • Harry`s Cartagena
  • Plaza Santa Teresa

Things to do

  • Bike tour information
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2626 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – October 2021
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • iPad
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travellers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travellers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 27 for adults and from USD 27 for children
  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Hotel
Charleston Santa Teresa Cartagena
Charleston Santa Teresa
Hotel Santa Teresa Cartagena
Santa Teresa Cartagena
Charleston Hotel Cartagena
Charleston Santa Teresa Cartagena Hotel
Charleston Santa Teresa Cartagena Cartagena
Charleston Santa Teresa Cartagena Hotel Cartagena

Frequently asked questions

Does Charleston Santa Teresa Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.

Is Charleston Santa Teresa Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charleston Santa Teresa Cartagena?

This property doesn't offer parking.

What time is check-in at Charleston Santa Teresa Cartagena?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Charleston Santa Teresa Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Charleston Santa Teresa Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Charleston Santa Teresa Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Parque de La Marina, Clock Tower, and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

Charleston Santa Teresa Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 608 reviews" "
Rating 8 - Good. 101 out of 608 reviews" "
Rating 6 - Okay. 26 out of 608 reviews" "
Rating 4 - Poor. 12 out of 608 reviews" "
Rating 2 - Terrible. 14 out of 608 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

gehrig, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive but it is deluxe. Right now the hotels big problem is the DJ bands playing across the street and there is no way to sleep. They played past 130am. Appears that this is a current issue for this high end hotel and upsetting guests who want to sleep. We ended up changing rooms which is a major pain. Got a smaller outdated room and no lower rate. Guest services/concierge is truly amazing. Incredible service. Bellmen as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Vyacheslav

Stayed 1 night in Nov 2023

2/10 Terrible

Lorena

Disliked: Property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, best hotel I’ve been to and I’ve travelled everywhere. Amazing food, service, view 10/10 Im going back in 2 months.
Stayed 4 nights in Sep 2023

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff awesome location!
Stayed 5 nights in Sep 2023

10/10 Excellent

Carolina

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights, and everything was great - food, drinks, & service.
Stayed 4 nights in Aug 2023

8/10 Good

Jessika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
coconut lemonade is a must have
the coconut lemonade is the best thing here! overall, it was a great experience. lots of history in this hotel... we had a great time. the breakfast buffet was very tasty. feels very lux with all the fresh flowers in the lobby and pool area. very clean as well. will definitely stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

Angeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was heavenly! I love everything about the hotel!
Stayed 4 nights in Jul 2023