2/10 很差
Rikki
伴侶同遊, 寵物同遊, 多人同遊
2024年4月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
At check in I was greeted by Stella and her headphones with “we have no studios available”, no hello or smile or anything. She told me she’d have to upgrade me to a queen suite since the original rooms had to be cleaned still, which is obviously fine but then she said I’d have to pay the difference. Every piece of info I had to pry out of her as she awkwardly stared at us. Once I informed her three times that I reserved two rooms that were available online at the time, she just walked away for a few minutes. She came back, saying nothing for a total of 5 minutes, other than to ask me my signature for the rooms then handed us keys. The rooms smelled terrible, every surface was sticky, the blanket was essentially a second sheet, there was no hair dryer, no coffee maker, and the “complimentary breakfast” was a packaged granola bar.
Rikki
於 2024 年 4 月住了 1 晚