2/10 很差
Saadia
2025 年 7 月 28 日
I had an extremely disappointing experience at Kota Hotel in Casper, Wyoming. The room I was given reeked of cigarette smoke and an awful odor that resembled bodily fluids. It was so strong and unpleasant that I couldn’t imagine staying the night. The overall cleanliness was poor, and the noise levels throughout the hallway were nonstop — loud voices, slamming doors, and a generally chaotic atmosphere.
That said, I do want to recognize the staff, who were kind and professional. Despite the conditions, they handled my early check-out politely and without issue. Unfortunately, no level of customer service can make up for such an unclean and uncomfortable environment. I left within 10 minutes of arriving and would not recommend this hotel to anyone.
Saadia
於 2025 年 7 月住了 1 晚