「This property is giving Motel 6 vibes.
When we arrived, our room didn’t have any toiletries, so we had to call the front desk
The cleanliness was disappointing. The bedroom floor clearly hadn’t been cleaned properly—I noticed a sticky, clear substance between the bed and the nightstand that should have been obvious to housekeeping. If something that noticeable was missed, it makes me question how well the floors were actually cleaned.
When I pulled back the sheets, I found what looked like...
「First, the staff is VERY FRIENDLY and helpful. The hotel is old and it’s in a small town. On the good side, they do offer breakfast, which is not indicated on the Expedia site or app. If you are wondering, yes, they have a waffle iron and batter. Our room had a very musty smell, as if a homeless person with musty clothes and body odor has been staying there. The mustiness was also coming out of the A/C unit. It was a strong, moldy, mildew-like smell. I had to turn the A/C colder to try to reduce...
「Front desk personnel were very helpful and friendly. The complimentary breakfast was very basic and not very tasty. The facility is looking pretty tired.」
「This is a very nice property. The only complaint I have is that when you book it, it says parking is included, and when you get there you have to pay $11. That isn’t a large amount, but it kind of rubs me the wrong way.」
「Expedia messed up my reservation
Cowan Creek Lodge went over and beyond to make it right. Again thank yall so much for making our weekend stay and great one」