Cebu City Cebu Port Hotels

"The pool is under repair so we can’t use it . The shampoo and hair conditioner are all the same they just put in different containers. If it’s a real hair conditioner they need to replace it with a better one ."

"The staff are very friendly."

"24 hour food is nice perk, but no windows, feels damp and claustrophobic, paper thin walls… couldn’t get shower to work. "

"Great staff and location"

"There are no phones in the rooms. Guests are required to WhatsApp msg in with issues. They monitor it poorly, however, which meant frequent trips downstairs. Some of the waitstaff could urgently use some training about how to wait tables. "

"Everything was fantastic! I'll stay here again for sure!"

"Not as advertised. Facilities not available as per booking. Attempted to charge double the price of two bottles of beer back to hotel room, as roof top bar not available throughout the day. Forced to consume on street as wouldn't pay surcharge. Advertised buffet breakfast, later told only provide buffet breakfast, depending on guest numbers. Offered, soup rice and boiled eggs as breakfast choice. Two boiled eggs for breakfast, not worth the cost. Also displayed beside elevator. Back up generator out of service. Pretty poor considering potential for power failure dut to approaching storm season, air con etc could easily be unavailable. Sacastic staff, mimicking and laughing when airing complaint. Stricter rules of do's and don't. Even a hostel would likely be a better alternative to this hotel.. Booked for two weeks left after one night. Supervisor helpful and they did refund my money, but an experience never to be repeated. "

"Great food, staff and service for a fair price"

"Small private room with bathroom "