“This hotel is our favorite when visiting Ames. The location is ideal. The staff is friendly and always been helpful. The rooms are modern and clean. The restaurant and bar are very convenient if you don't want to leave the property to seek out food/drinks. We have not used the amenities such as weight room, pool, etc. so I can't speak to that.”
“We had three different rooms. First room smelled strongly of smoke, second room dead bolt didn’t work. All three rooms dirty with bathtub stains rust on the shower rods and towel rods. Mirrors filthy, windows moldy, and bible stuck to the side table.”
“I had to make last minute plans to stay in Ames for one night and chose to use Expedia and book the Country Inn and Suites in Ames, IA. I was booking the hotel for that same night (same day as the reservation). When I got the confirmation via email a view minutes later I realized I picked the wrong day by mistake. I immediately tried to fix the mistake (within 30 minutes of the original reservation). I couldn't do it through Expedia as it was non-cancelable. I booked a net new reservation……
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