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"Staff was very courteous and professional…brought my wife a nice little cake for her birthday 👍"

"Noce"

"I stayed at this hotel for 3 nights and really enjoyed my time here. The staff were friendly and always held the door open for me, which was a nice touch. The location felt very safe and walkable, with plenty of stores and restaurants nearby. Everything went smoothly during my stay—no issues at all. Would definitely recommend!"

"Super clean "

"Hotel is in a great spot, we were able to check in at 3am with no problems, they accommodated a request for a toothbrush which I felt was very kind. There is a very convenient spot to both get picked up by and dropped off by services like Uber, and the layout of the hotel is very nice. Our room was down a comically long hallway but it kinda added to the experience. The bathroom however lacked all forms of ventilation which meant it wasn’t hard to create a lingering odour. The hotel restaurant was very underwhelming and overpriced, they charged me 90 dollars for two appetizers, 2 high balls, and two glass bottles of water (which they brought at the request of “two waters” with no mention of the premium price). Checkout was very smooth as I prepaid and they even held the bags for a few hours at no extra cost as we had some plans before we needed to depart, and their protocol for ensuring our bags security was more robust than expected. "

"**A Total Gem! Wish I Found It Sooner!** I stumbled upon this amazing place after a *terrible* experience at UTOPIC Polanco by ULIV—and wow, what a difference! From the moment I arrived, everything here exuded class and hospitality. The staff were warm and welcoming, the amenities were top-notch, and the vibe was just what I needed. Between the delicious food and bar options, the sleek pool, and the fully equipped gym, it felt like a true escape. I honestly wish I had booked here from the start. This was a **10/10 experience**, no question. Any time I’m back in the area, this is where I’ll stay—no hesitation. Huge thanks to the incredible team for turning my trip around! 🙌✨ "

"Great place to stay in the city"

"La experiencia fue bastante agradable para mi familia y para mi. El personal del hotel fue muy amable y profesional. El hotel está cerca de varios lugares turísticos y hay bastantes opciones para comer. Definitivamente me quedaría otra vez en Galería Reforma. "

"I enjoy my stays here. The staff is friendly and helpful. "