Benchmark Central United States hotels

"staff was very helpful and friendly "

"Hotel is very well located"

"Wonderful hotel great location but be aware if you drive and park with the hotel it will add $85 a day for parking. Told it was $50 but then they add a destination fee? And taxes so it comes out to about $85. Just ridiculous "

"Property(as in hotel)needed attention, hallways in stairwell were stained and dirty. Our screen in our room was broken and let flys/bugs in. Other than that AMAZING "

"Amazing stay"

"All wonderful. Wish there was access to a microwave at late"

"-"

"Everything was good. The lights kept flickering on and off but other than that the stay was great"

"We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again. "