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Reviews of The Rain Cha Am Hua Hin

The Rain Cha Am Hua Hin
Phetkasem Road, Cha-am, Phetchaburi

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Poonsri, Lincolnville

Liked: Cleanliness, property conditions & facilities
Nice place

8/10 Good

Ms.Sharadawn

Liked: Cleanliness, property conditions & facilities, room comfort
Good swimming pool.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Location is great. The service is paltry.
This hotel, which turned out to be a serviced condo unit that was NOT serviced, was the last stay in our trip to the Hua Hin area. We need to separate the accomodations from the service. The room itself was very comfortable. The bed was plenty of space for two adults and one child. The complex itself had a beautiful pool and was within walking distance of the beach (a little too pebbly for our taste but still lovely to walk along the shoreline). The service, on the other hand, was awful. This is for Building C, Room 499. I can't speak for any other unit that is not owned by this particular owner. There was no soap, nor bottled water, nor toilet paper in the unit when we arrived... and it wasn't a case of the housekeeping just being slow in turning over the room. The owner had consciously decided not to provide these bare necessities, which amounts to a 100 Thai Baht, or less if you get the stuff in bulk. If you carry these kinds of things on your travels by default, you'll have no problem. If you pay over $50 for one night in this complex, it's not too unseemly to expect these bare necessities. We called down to reception, were informed by the staff that the owner did not provide these things by default, were connected to the owner (or someone representing them), and had an unpleasant conversation with them about what a Hotels.com establishment should provide in terms of baseline items. Bottom line: the place is nice. Change units if you get #499. Not worth the hassle.
Response from xerox on 27 Feb 2018
Thank you for your great review. Immenities such as soap, bottles of water are usually not provided by us because this is a condo and not a hotel, However the problem was eventually solved and we did provide you with all the immenties required afterwards. it wasn't such a big deal as everything is not always perfect in this world,It required just a bit of understanding and communication which eventually took place and the matter was solved. Anyway, it was nice having you as our guest, we hope to serve you again sometime down the lane.

8/10 Good

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for vacation Hotel facilities and service is quite good. Near Cha am beach
Stayed 1 night in Jan 2018

8/10 Good

suksan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Condo living with beach access
Very well run property and superb pool.Very peaceful but with easy access to local shops, food outlets

6/10 Okay

Aditep

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

8/10 Good

pannipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
วันหยุดสำหรับครอบครัว ที่พักสะอาดสระว่ายน้ำปลอดภัย
ถ้ามาเป็นครอบครัวแนะนำให้มาที่นี่เลย

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ใหม่ สะอาดมาก
ไม่มีสบู่และแชมพูให้(เซ็ทที่ใช้ในห้องน้ำ)

10/10 Excellent

Rutthanaphorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apple
เงียบสงบ ส่วนตัวมากๆ สระว่ายน้ำสวยมากๆห้องพักสวย