「Mi Pa Ai is truly a magical place. The room was incredible and Patt is the best host you could imagine. 2 days felt like a week of vacation, and I didn't want to leave. One of my new favourite places ever. 」
「Mi Pa Ai is truly a magical place. The room was incredible and Patt is the best host you could imagine. 2 days felt like a week of vacation, and I didn't want to leave. One of my new favourite places ever. 」
「The address IS NOT CORRECT. This property is not 20 mins from Chiang Mai airport as it says. It is over an hour outside Chiang Mai. We lost many hours of our day due to this. Finding a driver to transport us such a long way was very difficult. After we arrived, We gave them a security deposit and when I messaged the manager on WhatsApp about how we could get our deposit back, I have gotten no response back. The place itself is very pretty. Communication with staff was extremely difficult. Still...
「The address IS NOT CORRECT. This property is not 20 mins from Chiang Mai airport as it says. It is over an hour outside Chiang Mai. We lost many hours of our day due to this. Finding a driver to transport us such a long way was very difficult. After we arrived, We gave them a security deposit and when I messaged the manager on WhatsApp about how we could get our deposit back, I have gotten no response back. The place itself is very pretty. Communication with staff was extremely difficult. Still...
「The photos of this room on Expedia are quite different — they seem to be mixed with other room types from the same property. In reality, the place looks about 75% like the pictures. The water heater didn’t work during my stay, but the service was good and communication was easy.」
「The photos of this room on Expedia are quite different — they seem to be mixed with other room types from the same property. In reality, the place looks about 75% like the pictures. The water heater didn’t work during my stay, but the service was good and communication was easy.」
"Disappointing Stay at Mövenpick Chiang Mai – Not Worth the Brand
Our Monday–Saturday stay was underwhelming from the start. No early check-in or late check-out was available, and our first room in Block C felt damp, old, and poorly maintained. The air conditioning was extremely loud, the bathroom looked untouched for years, and there were stains and grime that made the room feel dirty—far below Mövenpick standards.
After complaining, the night manager agreed to move us, but only the next day and without any refund, credit, or gesture of goodwill. The new room in Block A was better—still just “okay,” but at least acceptable since our booking was non-refundable. We were told Block B is similar to Block C, which says enough about the overall condition.
If you stay here, avoid non-refundable rates and insist on Block A regardless of room grade, as the “grades” seem to refer more to layout than quality. For what we paid, we could have stayed at a much nicer hotel in Nimman at the same category. It was also obvious that tour groups were placed in Blocks B and C, making those areas feel like lower-tier accommodations.
Overall, this stay was disappointing, uncomfortable, and not worthy of the Mövenpick name.
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"the staff are very helpful and polite. Fabulous location, in the centre of the old city. In Chiang Mai, you could only take bolt or grab to travel. The traveling expenses were vety cheap. Good scenic views in the national park, especially those waterfalls scattered around. A tranquil journey which was so relaxing."