「The roof in the bathroom had a hole in it and debris kept falling through it. We told the staff but they didn't do anything about it. Also the wallpaper was peeling off the walls in the dining area of our room.
The restaurant was closed so we had to use one 400 metres away in an adjacent building」
「Would be 5 stars all round if it wasn’t for the fireplace centrepiece under the TV not working, half of it wouldn’t switch on so one side was lit while the other stayed off and I paid a lot of money on 2 nights in the signature suite for a very special birthday relying on everything to be as advertised. With the room being the main experience this was very disappointing and even after raising this to staff it wasn’t able to be fixed. I’m all about details especially for big celebrations and this...
「Overall it's good. The service is excellent, and the room is cosy. But there was only one drawback which we met a private party. Therefore, the spa, Sunna cannot used as much as we can.」
「Our room had a very ugly view over the bins and kitchen extractor fans. This created a loud hum until around 10pm and also brought some cooking smells into the room. The walls are also very thin and we could hear the room next door very clearly.
However, after midnight the noise died down and it was quiet.
The hotel is in a nice, very rural location.」