錢普尼斯艾斯特莊園 SPA 酒店是否設有泳池？

是，此住宿設有室內泳池及季節性室外泳池。泳池 7:00–10:00 開放。

錢普尼斯艾斯特莊園 SPA 酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶寵物入住。此住宿收取每間住宿每晚 GBP10 費用。輔助動物豁免收費。

錢普尼斯艾斯特莊園 SPA 酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

錢普尼斯艾斯特莊園 SPA 酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

錢普尼斯艾斯特莊園 SPA 酒店位於哪裡？

這間SPA酒店位於阿什福德，距離Kent Downs 2.6 公里，而且距離荷里活碗和高丁頓大屋暨花園不到 10 公里。聖母聖瑪麗教堂和阿什福德博物館亦於 10 公里內。

錢普尼斯艾斯特莊園 SPA 酒店阿什福德區

Q: 錢普尼斯艾斯特莊園 SPA 酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

關於鄰近區域

錢普尼斯艾斯特莊園 SPA 酒店位於阿什福德。坎特伯里大教堂及里茲城堡同為知名地標；而此區的自然風光可於Lympne 港野生動物公園及花園盡覽無遺。想觀賞表演或體育賽事？聖勞倫斯 Ground及福克斯通馬場正是讓你緊貼本地動向的不二之處！何不把握機會，探索此區的跳傘活動等戶外樂趣？

瀏覽我們的阿什福德旅遊指南

8/10 不錯

Christine

2025 年 8 月 15 日

於 2025 年 8 月住了 1 晚

10/10 優異

Hannah

2025 年 8 月 2 日

於 2025 年 7 月住了 2 晚

10/10 優異

Fareha

2025 年 7 月 30 日

於 2025 年 7 月住了 1 晚

4/10 欠佳

Martin

商務旅客

2025 年 7 月 5 日

不滿：整潔度和住宿狀況

£296 for a small dirty room is unacceptable. Took photo as did colleagues who had a similar experience. No breakfast included. Also provided with dirty cups and glasses which my fellow guests also encountered. The room was not worthy a 2 star hotel let alone a Champneys. Would never return.

於 2025 年 7 月住了 1 晚

10/10 優異

Stewart

伴侶同遊

2025 年 6 月 21 日

讚好：整潔度

The hotel was a splendid surprise being a true manor in the style of a stately home with extensive grounds. We stayed in the Mews cottages which provided a large well equipped room and bathroom.

於 2025 年 6 月住了 1 晚

10/10 優異

Charlotte

2025 年 6 月 15 日

Great grounds!

於 2025 年 6 月住了 2 晚

8/10 不錯

W.P.

2025 年 5 月 25 日

讚好：整潔度、職員與服務和住宿狀況

beautiful

Beautiful place and surroundings with great food. Room quite small with far too small bed (140cm?) and inadequate curtains: sunlight wakes you up at 4:30h!

於 2025 年 5 月住了 1 晚

10/10 優異

Rachel

2025 年 5 月 23 日

於 2025 年 5 月住了 1 晚

6/10 一般

Scott

2025 年 4 月 17 日

不滿：住宿狀況

於 2025 年 4 月住了 2 晚

6/10 一般

Zoe

2025 年 4 月 15 日

於 2025 年 4 月住了 1 晚

2/10 很差

Karolina

2025 年 4 月 10 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

AVOID- caused bad foot poisoning

My stay at this hotel back in March 2025 was very disappointing, followed a series of issues that ruined the overall experience. The spa facilities were notably dirty, with unsanitary conditions and several key amenities, such as the sauna and jets, being non-operational. The dining experience was equally disheartening. The restaurant's food quality was shockingly poor, failing to justify its expensive prices. Wl me e were initially informed by multiple staff members, including the front desk and a waitress, about a £35 dinner voucher per person. This promise influenced our menu selections, only to be rescinded upon payment, leading to considerable frustration and a breach of trust. The situation escalated further when both my partner and I suffered severe food poisoning shortly after dinner. This not only ruined our evening but also cast a pall over the entire weekend. During checkout, I overheard other guests voicing similar complaints about the misleading voucher situation, highlighting a systemic problem of unprofessionalism. The hotel staff's dismissive and rude handling of these issues. They took my contact details saying they will investigate but failed to follow up on my complaint, further compounded my dissatisfaction. I strongly advise potential guests to listen to the negative reviews and avoid this establishment unless they are prepared for disappointment and financial loss.

於 2025 年 3 月住了 1 晚

8/10 不錯

Owen

2025 年 3 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very beautiful property!

於 2025 年 3 月住了 2 晚

8/10 不錯

Bobbie

2025 年 3 月 28 日

讚好：職員與服務和客房舒適度

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.

於 2025 年 3 月住了 1 晚

8/10 不錯

Paul

2025 年 3 月 28 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 3 月住了 2 晚

10/10 優異

Jacqui

2025 年 3 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Overnight stop with our dog. The room was wonderful and had its own private garden.

於 2025 年 3 月住了 1 晚

8/10 不錯

真實旅客

2025 年 3 月 15 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Quite good

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.

於 2025 年 3 月住了 2 晚

6/10 一般

Annselina

2025 年 3 月 8 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 3 月住了 1 晚

6/10 一般

James

2025 年 2 月 23 日

於 2025 年 2 月住了 2 晚

4/10 欠佳

Clive

商務旅客

2025 年 2 月 23 日

不滿：職員與服務和住宿狀況

Restaurant was already fully booked even for guests staying overnight. Guest should have priority partially when the hotel is in a rural location. Generally, staff were not as attentive or polite as when I've stayed before. Took 3 days for a VAT receipt and three phone calls. Breakfast DIY tea was down market and not in teapots. Run out of bread for toast that's poor for price point paid. Plumbing extremely noisy in adjacent room with loud screeching I assume when taps turned on? Gym and spa very good. Staff there were very polite and helpful. I always stay in hotels with spa facilities when on business but will give Eastwell a miss next visit to Kent.

於 2025 年 2 月住了 1 晚

6/10 一般

真實旅客

2025 年 2 月 22 日

不滿：住宿狀況

Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.

於 2025 年 2 月住了 1 晚

10/10 優異

Jamie

2025 年 2 月 20 日

讚好：整潔度和客房舒適度

於 2025 年 2 月住了 1 晚

4/10 欠佳

CAROLINE

多人同遊

2025 年 2 月 17 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Stunning Manor House - afternoon tea was Ok, just one lady looking after the lounge area. Clearly understaffed and only had one drink, got drinks menu and no one ever came back. Would have spent more money but missed opportunity. Room was shabby, cobwebs in windows and bedside lamps, badly water stained wallpaper in window in bedroom (Room 621). Breakfast was poorly organised too - only one person allowed to take orders it appeared. Big pots of pre made coffee that you help yourself too, buffet table not topped up regularly. Again, not enough staff. Bar service was poor also, long waits and was given alcoholic beer when ordered non alcoholic beer. Very pleased we dined at local pub down the road (highly recommend doing this if you have to stay at this place). The appearance does not match the poor standards inside. We will not be returning

於 2025 年 2 月住了 1 晚

4/10 欠佳

Paul

多人同遊

2025 年 2 月 17 日

不滿：職員與服務

Not great customer service. Not value for money.

Had a lovely cream tea. After that it was pretty average considering the price you pay per night. You wait a long time to get served and a long time to get drinks. Breakfast was under staffed and very frustrating to watch bad service. Little things like having bowls available and keeping the breakfast buffet well stocked was a problem.

於 2025 年 2 月住了 1 晚

10/10 優異

Kendall

2025 年 1 月 27 日

於 2025 年 1 月住了 1 晚

10/10 優異

ANTHONY

2025 年 1 月 7 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

The perfect venue

Always a delight to come to this fantastic hotel the staff are wonderful. The place is just a dream to be at.

於 2024 年 12 月住了 2 晚

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錢普尼斯艾斯特莊園 SPA 酒店

Eastwell Manor, Champneys Hotel & Spa

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