Kolkata Chandraketu's Fort Hotels

"The hotel itself is nice just dissapointed with the Residents Lounge which was an additional cost but was really very poor. The food never got replenished and seems like hotel policy to start late but finish on tome so it doenst have to provide food or drinks for the full duration We pointed this out at the tome and at reception when checking out and this was acknowledged as poornbut no offer made as gesture of good will Not great customer service "

"The worst checkin experience! The staff tried to push us to another hotel of a completely different chain that would’ve jeopardised our specific event proximity requirements significantly. There was no prior communication or any indication of any issue with our reservation made on hotels.com 10 months in advance. Multiple staff members tried to push cajole and browbeat us into accepting this alternate arrangement! However as we stayed firm on our requirements magically 2 rooms appeared only frustrating and delaying our checkin process by an hour!"

"There are room for improvement Not convenient for international travellers Bed linen dirty Pillows are smelly Poor quality pillows and cushions Amenities are not as per international standards No safe no shower cubicle with glass covering the bathroom becomes a mess after the shower Washbasin tap water splashes out each time it is used"

"Neat and clean boutique hotel.good services"