Indoor pool

Reviews of Four Points By Sheraton Changsha, Meixi Lake

4 out of 5
Four Points By Sheraton Changsha, Meixi Lake
No.1099 Fenglin 3rd Road, B Zone, Yuelu District, Changsha, Hunan

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in Changsha! Very nice.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marcom on 12 Mar 2019
Dear guest, Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. I am delighted to hear that you award our sincere service and various facilities.We are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you and we hope to serve you again whenever your travels bring you back to Changsha. Cheers,

10/10 Excellent

Lisa, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with great location,staff are very nice and helpful!!
Stayed 2 nights in Oct 2018
Response from Marketing Communications on 4 Nov 2018
Dear Lisa, Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. I am delighted to hear that you award our sincere service and various facilities. We are delighted to know that our team has been able to provide you with a handcrafted service and we are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you and we hope to serve you again whenever your travels bring you back to Changsha. Cheers,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Marcom on 25 Jun 2018
Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. We are delighted to know that our team has been able to provide you with a handcrafted service and we are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you for being a valued member and we hope to serve you again whenever your travels bring you back to Changsha.

10/10 Excellent

ZEMIAO

Liked: Amenities, property conditions & facilities
good to stay this hotel, very good
Stayed 1 night in Jan 2023

10/10 Excellent

Weisheng, Beijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

SHAOHUA

Stayed 1 night in Aug 2022

8/10 Good

yue

Stayed 1 night in Jan 2021
Response from Helen on 20 Feb 2021
Thank you for staying with us ,we hope you can offer more details about your experience here. Look forward to seeing you again soon!

10/10 Excellent

Kwong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020
Response from Helen on 23 Dec 2020
Thank you for staying with us, we look forward to seeing you again soon!

10/10 Excellent

YI

Liked: Cleanliness
Stayed 2 nights in Nov 2020
Response from Helen on 7 Dec 2020
Dear guest, it's our honor to have you stay with us.We hope that you enjoyed your stay here. Thank you for your high comments. We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Marcom on 9 Jan 2020
亲爱的顾客您好,感谢您此次出行在万千酒店中选择长沙步步高福朋喜来登酒店并分享您对我们的认可。酒店坐落于长沙国家级高新技术开发区核心地段,紧邻长沙绕城高速,毗邻麓谷工业区,连接步步高新天地综合体,休闲娱乐设施完备,是高新区崛起的新地标。福朋品牌一直致力于为在工作和生活中追求平衡的旅行者提供真诚服务,让宾客在放松和愉悦中享受自由舒适的生活方式。我们期待下一次为你带来更好的商旅舒适体验。

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿經驗
國際等級住宿,設備一流! 全體員工展現專業服務.
Stayed 5 nights in Oct 2019
Response from Marcom on 23 Dec 2019
亲爱的顾客您好,感谢您此次出行在万千酒店中选择长沙步步高福朋喜来登酒店并分享您对我们的认可。酒店坐落于长沙国家级高新技术开发区核心地段,紧邻长沙绕城高速,毗邻麓谷工业区,连接步步高新天地综合体,休闲娱乐设施完备,是高新区崛起的新地标。福朋品牌一直致力于为在工作和生活中追求平衡的旅行者提供真诚服务,让宾客在放松和愉悦中享受自由舒适的生活方式。我们期待下一次为你带来更好的商旅舒适体验。

10/10 Excellent

Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buenas instalaciones y muy buen servicio
El hotel está nuevo y las instalaciones está impecables. La habitación muy grande y cómoda. La piscina ideal para nadar (25 m) y buena sala de fitness. El desayuno correcto, no es de los mejores pero hay variedad de sobra para clientes locales y clientes occidentales. La zona donde está situado el hotel está lejos del aeropuerto y de la estación de tren pero tiene al lado un centro comercial inmenso que hace que tengas toda la oferta inimaginable de restaurantes y tiendas. Volvería sin duda.
Stayed 3 nights in Oct 2019

10/10 Excellent

Wing Hong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住心得
这酒店的地点距离地铁轨道10分钟的车程,接驳交通快速和方便。 附近环境安静,建筑物之间距离大,空间宽广,没有拥挤的感觉。 大型购物商场就在酒店旁,吃,买东西和玩乐都很方便。餐厅的选择多,种类丰富,晚上10点后仍有晚餐供应。 酒店的房间干净,宁静舒适,没有人打扰。最重要是能给我清静,离开烦忧的感觉,对于工作后能得到良好的休息是非常的受用。 我以后再来这里的话,仍会选择入住这酒店,也会推荐这酒店给我的朋友。
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019
Response from 酒店管理部门 on 22 Apr 2020
亲爱的顾客您好,长沙步步高福朋喜来登酒店非常荣幸可作为您此次出行的下榻之选。作为万豪酒店旗下湖南第一家福朋喜来登酒店,我们为在工作和生活中追寻平衡的独立旅行者提供服务,酒店客房配备的全景落地窗,让宾客在休憩之时可尽享星城美景。轻松自在的环境搭配一杯醇饮优选生啤,尽情体验愉悦的旅程。酒店在宜客乐全日餐厅提供丰富的中西式早餐,开启活力一天。一日归来后,在三楼恒温星空泳池畅享放松。再次感谢您的分享,福朋的小伙伴们期待您的再次莅临。

10/10 Excellent

Lingmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 酒店管理部门的答复 on 20 Apr 2020
亲爱的顾客您好,长沙步步高福朋喜来登酒店非常荣幸可作为您此次出行的下榻之选。作为万豪酒店旗下湖南第一家福朋喜来登酒店,我们为在工作和生活中追寻平衡的独立旅行者提供服务,酒店客房配备的全景落地窗,让宾客在休憩之时可尽享星城美景。轻松自在的环境搭配一杯醇饮优选生啤,尽情体验愉悦的旅程。酒店在宜客乐全日餐厅提供丰富的中西式早餐,开启活力一天。一日归来后,在三楼恒温星空泳池畅享放松。再次感谢您的分享,福朋的小伙伴们期待您的再次莅临。

10/10 Excellent

SUNG IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 시설이지만 다소 아쉬운 위치
신축호텔이라서 그런지 굉장히 깔끔하고 시설이 좋습니다. 단, 시 서쪽 외곽이라서 공항까지 상당히 오래걸립니다. 60분 소요
Stayed 2 nights in Jun 2019
Response from Angus on 9 Jul 2019
친애하는 고객님, 안녕하세요, 당신은 이번에 장사의 보행 가오푸 펑의 쉐라톤 호텔을 선택해서 저희와 당신의 입주 체험과 느낌을 공유합니다.호텔은장사국가급첨단기술개발구핵심구간에위치하여있고, 장사에둘러싸여있는외곽고속도로와, 록곡공업지구와잇닿아있으며, 고공신천지종합체와잇닿아있고, 레저및오락시설이완벽하며고신개발구의궐기에있어서새로운징표이다.복핑브랜드는 줄곧 일과 생활에서 평형을 추구하는 려행자에게 진심있는 봉사를 제공해주어 하객들이 편안함과 즐거움 속에서 자유롭고 편안한 생활양식을 누릴수 있도록 하였다.우리는 당신의 다음 왕림을 기다립니다.

10/10 Excellent

yeongjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marcom Manager on 18 Mar 2019
Dear guest, Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. I am delighted to hear that you award our sincere service and various facilities.We are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you and we hope to serve you again whenever your travels bring you back to Changsha. Cheers,

8/10 Good

Siu Ngor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for business trip
helpful staffs & good location
Stayed 2 nights in Jan 2019
Response from Marcom on 10 Jan 2019
Dear guest, Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. I am delighted to hear that you award our sincere service and good location. We are delighted to know that our team has been able to provide you with a handcrafted service and we are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you and we hope to serve you again whenever your travels bring you back to Changsha. If there is anything I can assist with, please do not hesitate to contact us. Cheers,

10/10 Excellent

Wing Hong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My comment after the first time stay in the hotel
The location of the hotel is good. The facilities are modern and comfortable, the hotel service is up to my need. Although the hotel is not nearby the subway station, and not easy to get taxi during the night time, I found that I can get access to the sharing electric cars, which usually parked right at the hotel, which I can travel to other places conveniently. I shall come back to the hotel next time and recommend the hotel to my friends.
Stayed 2 nights in Aug 2018
Response from Marcom on 15 Aug 2018
Dear Wing Hong, Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. And I am delighted to hear that you award our sincere service and various facilities, as well as our location. We are delighted to know that our team has been able to provide you with a handcrafted service and we are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you for being a valued member and we hope to serve you again whenever your travels bring you back to Changsha. Cheers,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新的酒店
很新的酒店,员工都很有礼貌。自助餐质素一般。早餐的煎蛋最好即叫即煎,不要煎好等人拿,除非很多人在等。
Stayed 1 night in May 2018
Response from 市场传讯 on 7 Jun 2018
亲爱的顾客你好,长沙步步高福朋喜来登酒店非常荣幸可作为你此次出行的下榻之选。谢谢你喜欢我们功能齐全的设备设施及贴心真诚的福朋服务。福朋品牌一直致力于为商旅客人提供真诚服务,让宾客在放松和愉悦中享受自由舒适的生活方式。同时我们非常感谢你的宝贵意见和建议,对于你所反应的关于早餐的问题,我们已与餐饮部同事反馈,相关部门会引起重视并妥善处理。福朋的小伙伴们诚挚的邀请你再次莅临长沙步步高福朋喜来登酒店,为你带来舒适真诚的福朋体验。

10/10 Excellent

KWANGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 큰 백화점이 있어 외롭지 않았습니다 ㅎ 청결하고 서비스도 좋아 편히 쉬다 왔습니다
Stayed 2 nights in May 2018
Response from Marcom on 25 Jun 2018
Thank you very much for your stay at Four Points by Sheraton Changsha, Meixi Lake and for sharing your observations and feedback with us. And I am delighted to hear that you award our sincere service and various facilities. We are delighted to know that our team has been able to provide you with a handcrafted service and we are confident this will motivate us to exceed our guest’s expectations in the future as well. Thank you for being a valued member and we hope to serve you again whenever your travels bring you back to Changsha.