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The St. Regis Changsha

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Luxury
5.0 star property
9.4

Exceptional

Serene luxury near Changsha's wonders

Elegantly designed near Changsha Window of the World, this hotel offers a serene terrace and lush garden. Unwind in the sauna, savour exquisite Chinese cuisine at four on-site restaurants, and enjoy the indoor pool.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$1,264
HK$1,474 total
includes taxes & fees
3 Jun - 4 Jun
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About this property

The St. Regis Changsha

  • Luxury hotel near Hunan Museum
  • Located close to Changsha Window of the World and Hunan Botanical Garden, The St. Regis Changsha provides a free food/drink shopping service, a terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, tour/ticket information and a ballroom
  • Room features
  • All 188 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with separate baths/showers and free toiletries
    • LED TVs with satellite channels
    • Fridges, free infant beds and coffee/tea makers

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Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 200 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 288 for adults and from CNY 144 for children
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The St. Regis Changsha have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at The St. Regis Changsha?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The St. Regis Changsha on 3 Jun 2026 start from HK$1,264, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Changsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Changsha?

Self-parking is free at this property.

What time is check-in at The St. Regis Changsha?

Check-in begins at 3:00 PM.

What time is check-out at The St. Regis Changsha?

Checkout is at noon.

Where is The St. Regis Changsha located?

Located in Yuhua District, this luxury hotel is within 9 mi (15 km) of Hunan Botanical Garden, Hunan Museum and Changsha Window of the World. Hunan University and Mount Yuelu are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service is really great! Staff are friendly and helpful.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic! Amenities and rooms beautiful and well maintained.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a palatial hotel. I love the design very much. Because it's on a skyscraper, the view is superb. It's very convenient for shopping, dinning and transportation. Subway entrance is under the building and a mall is connected. It's highly recommended. PS: Only a small flaw, the internet speed was a bit slow.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Xinwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place！
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

ZHOURUN

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing is good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

WAH LOK CORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
No room upon arrival at 12:45pm, and the reception told us to wait for 40 mins so we went out to have a quick lunch. We ended up waiting for 2 hours to get into the room. Also butler services didn't help at all. No replies/ very slow replies from wechat, and eventually we had to go downstairs to pick up our own food delivery. We waited for 40 minutes for the butler to reply.
Stayed 1 night in May 2024
Verified

10/10 Excellent

TAEHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

또 방문하고 싶은 호텔

방상태도 좋고 깨끗하고 버틀러 서비스로 지내는동안 편하게 지냈습니다. 시설도 좋고 조식도 훌륭합니다. 시내 관광목적이 아니라면 위치도 밀리지 않는 곳에 있어서 좋습니다.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Sik Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬躺，清潔，很舒服！員工有禮，管家服務很方便、細心和回覆快！
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美体验

非常完美的体验，不愧是瑞吉，当之无愧的最佳！酒店的工作人员亲切友好，服务体贴入微，环境雍容大气，房间硬件设施也是一流，风景把长沙城尽收眼底，绝对值得推荐给大家。
Stayed 1 night in Jun 2022
Verified

8/10 Good

Hau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The highest hotel in Changsha

The highest hotel in Changsha, service is great, the only mistake is missing cleaning my room.
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staffs Need Training

Elegant and new hotel. However, most of the staffs were either very cold or very awkward in the way they attend their services. They appear in need of training to work in a classy hotel such as St Regis.
Stayed 4 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有托運行李去機場的服務,房間空間都幾大,早餐亦唔錯,店員亦有禮貌和很幫手******************************************************************************************************************************************************************************************************************************************************************************************************
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

jiaying

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

FUZHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Joy

Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

LIFANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Tai Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Verified

10/10 Excellent

ka him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

HSU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

XUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018