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Kydon, The Heart City Hotel

4.0 star property
Travelers discover a haven where history and hospitality converge in Chania, with Mediterranean dining and Old Venetian Harbor exploration just steps away

Choose dates to view prices

Kydon, The Heart City Hotel in central Chania, offers a Mediterranean restaurant, intimate bar, terrace, and library. Enjoy high-speed WiFi, bicycle rentals, and 24/7 attentive multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is HK$751
HK$883 total
includes taxes & fees
14 Mar - 15 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, City View (Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, City View (Old Town View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Located in Chania Town, a neighbourhood in Chania, Kydon, The Heart City Hotel is in a shopping district and near the beach. Agora and Old Venetian Harbor are notable landmarks, and the area's natural beauty can be seen at Nea Chora Beach and Golden Beach. Chania Lighthouse and Chania Archaeological Museum are two other places to visit that come recommended. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Chania travel guide
Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134

What's nearby

  • Chania showing a city
    Chania Central Market
    2 min walk - 0.2 km
  • Beautiful Chania, Crete
    Old Venetian Harbor
    5 min walk - 0.5 km
  • Agora
    2 min walk - 0.2 km
  • Chania Lighthouse
    10 min walk - 0.9 km
  • Nea Chora Beach
    15 min walk - 1.3 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis)
    26 min drive

Restaurants

  • Bristol Drink & Dine
    2 min walk
  • KROSS Coffee Works
    3 min walk
  • Καφεκοπτείον Αρχοντάκη
    2 min walk
  • Θέατρο
    1 min walk
  • Delish
    3 min walk

About this property

Kydon, The Heart City Hotel

Upscale hotel near Agora
Located close to Old Venetian Harbor and Chania Lighthouse, Kydon, The Heart City Hotel provides a terrace, a library and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, Square, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Additional perks include:
  • Free bike hire, valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • Coworking spaces, concierge services and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 112 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift (65 centimetre wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: EUR 12 per day
  • Valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 1042K014A0129900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Is Kydon, The Heart City Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kydon, The Heart City Hotel?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Kydon, The Heart City Hotel on 14 Mar 2026 start from HK$751, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kydon, The Heart City Hotel?

Self-parking is available for EUR 12 per day. Valet parking is available for EUR 12 per day.

What time is check-in at Kydon, The Heart City Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Kydon, The Heart City Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Kydon, The Heart City Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Agora and Old Venetian Harbor. Nea Chora Beach and Chania Lighthouse are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kydon, The Heart City Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 477 out of 647 reviews
Rating 8 - Good. 140 out of 647 reviews
Rating 6 - Okay. 22 out of 647 reviews
Rating 4 - Poor. 5 out of 647 reviews
Rating 2 - Terrible. 3 out of 647 reviews

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located and the facilities are excellent. The hotel staff are very pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, excellent location for exploring Chania from.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with excellent facility and service in very good location ( walking distance ) to Old Town, restaurants, shopping,etc..
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfortable bed, spacious room, staff very friendly and helpful. Very welcoming hotel and is would definitely stay here again. Breakfast was also a good with many options and a nice, spacious restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, comfortable room, onsite bar and restaurant. Great beds & blackout curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Miltiadis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Chania, friendly staff, good breakfast, spacious room
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel centrally located in Chania

Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Poras

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, in a convenient location, staff exceptional. Free drink in the room on arrival, which was a nice gesture. Room and bathroom were clean and a good size.
Stayed 1 night in Jun 2025

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydon Hotel is a 5 star property. Rooms are spacious, complimentary bottled water each day, daily room service. Parking is available for a nominal fee each day in a gated lot. The breakfast buffet is top notch. Staff is sensational. 8 min walk to old town Chania. Highly recommend this property
Stayed 3 nights in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness
Staff in Reception were wonderful Vey kind and informative . Recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean, modern hotel in the center of Chania with excellent service and friendly staff. Five minute walk to the old town and 20 minute walk to a great beach. The staff was so nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely amazing stay! The staff super informative and very pleasant. The accommodations were wonderful, and the location was excellent. It is located in a very walkable area of the city. I would highly recommend staying.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located. Easily walkable to the harbor and the numerous nearby shops and restaurants. Room was very spacious too. The front desk also gave us free drink vouchers upon check in which was great.
Stayed 2 nights in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. room was clean..
Stayed 2 nights in Nov 2023

10/10 Excellent

kook sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful find in the middle of Chania! Great location and friendly staff! We arrived around midnight and the staff was still smiling and helpful for a speedy check in! The room was spacious and comfortable! We enjoyed the view from our balcony too!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at! The staff are excellent and very friendly! The location is perfect - lots of restaurants nearby and shopping! Would highly recommend this hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful front desk staff. Breakfast buffet was amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is your place in Chania!

Had an amazing stay! Amazing and accommodating staff, great location and the breakfast is fantastic.
Stayed 3 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024