Located in Chania, Madame Hortense Hotel is in the city centre. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nea Chora Beach and Golden Beach. Maritime Museum of Crete and Greek National Football Museum are also worth visiting. Visit our Chania travel guide
37 Gavaladon, Chania, Crete, 731 32
What's nearby
Old Venetian Harbor
2 min walk - 0.2 km
Chania Central Market
2 min walk - 0.2 km
Maritime Museum of Crete
5 min walk - 0.5 km
Agora
2 min walk - 0.2 km
Chania Lighthouse
7 min walk - 0.6 km
Getting around
Chania (CHQ-Ioannis Daskalogiannis)
26 min drive
Restaurants
Old Story
2 min walk
Γυροτεχνείο
2 min walk
KROSS Coffee Works
3 min walk
beans + tales
2 min walk
Delish
2 min walk
About this property
Madame Hortense Hotel
Hotel near Old Venetian Harbor
Madame Hortense Hotel provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Full breakfast (surcharge), luggage storage and tour/ticket information
Concierge services and smoke-free property
Room features
All guest rooms at Madame Hortense Hotel offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
Other amenities include:
Hypo-allergenic bedding and down duvets
Bathrooms with eco-friendly toiletries and showers
Wardrobes/cupboards, LED light bulbs and mini fridges
Awards and affiliations
No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
Family friendly
Mini-fridge
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Accessibility
No lift
More
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organised tours and activities
Smoke-free property
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
Mini-fridge
Minibar
More
Air conditioning (climate-controlled)
Computer monitor
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately EUR 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 300).
Property Registration Number 1365542
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania
Frequently asked questions
Is Madame Hortense Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Madame Hortense Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Madame Hortense Hotel on 20 Mar 2026 start from HK$805, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Madame Hortense Hotel?
Madame Hortense Hotel doesn't offer parking.
What time is check-in at Madame Hortense Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Madame Hortense Hotel?
Checkout is at 11:00 AM.
Where is Madame Hortense Hotel located?
Located in Old Town Chania, this hotel is within a 5-minute walk of Chania Central Market and Old Venetian Harbor. Agora and Greek National Football Museum are just steps away.
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Reviews
Madame Hortense Hotel Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne.
Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.