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Novotel Charleroi Centre

4.0 star property
Hotel in Charleroi with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Charleroi Centre

Fountain
1 bedroom, minibar, in-room safe, blackout curtains
Restaurant
Property entrance
Meeting facility
Novotel Charleroi Centre sits in the heart of the city center, combining comfort with convenience. Travelers can enjoy a meal at the GourmetBar, relax on the city-view terrace, or browse shops at the on-site mall without ever leaving the property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet-friendly
The current price is HK$761
HK$861 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout curtains

Family Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout curtains

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Bathrobes
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Place Verte 17, Charleroi, 6000

What's nearby

  • Rive Gauche - 1 min walk - 0.0 km
  • Place du Manège - 6 min walk - 0.5 km
  • Place Charles II - 6 min walk - 0.5 km
  • City Hall of Charleroi - 6 min walk - 0.6 km
  • Stade du Pays de Charleloi - 16 min walk - 1.4 km

Getting around

  • Charleroi-West Station - 6 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 8 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Novotel Charleroi Centre - ‬2 min walk
  • ‪Gourmet Bar Novotel - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬1 min walk
  • ‪André Van Hove - ‬2 min walk

About this property

Novotel Charleroi Centre

Upscale hotel located in Charleroi City Center
At Novotel Charleroi Centre, you can look forward to a free food/drink shopping service, a terrace and a shopping centre on-site. Be sure to enjoy a meal at GourmetBar, the on-site brasserie. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A 24-hour front desk, barbecues and multilingual staff
  • A lift, a banquet hall and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • Electric kettles, daily housekeeping and phones

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,000 reviews
The price is HK$603
HK$693 total
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Frequently asked questions

Is Novotel Charleroi Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Charleroi Centre?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Charleroi Centre on 16 Nov 2025 start from HK$761.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Charleroi Centre?

Self-parking is available for EUR 15 per day.

What time is check-in at Novotel Charleroi Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Charleroi Centre?

Checkout is at noon.

Where is Novotel Charleroi Centre located?

Located in Charleroi City Center, this hotel is within a 10-minute walk of Rive Gauche, City Hall of Charleroi and Belfry. Church of St. Christopher and Place Charles II are also within 10 minutes. Charleroi-West Station is 6 minutes by foot and Charleroi-South Station is 9 minutes.

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Reviews

Novotel Charleroi Centre Reviews

8.6

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 215 out of 461 reviews
Rating 8 - Good. 173 out of 461 reviews
Rating 6 - Okay. 45 out of 461 reviews
Rating 4 - Poor. 18 out of 461 reviews
Rating 2 - Terrible. 10 out of 461 reviews

Reviews

10/10 Excellent

GORAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station convenient for transfer to CRL Airport if you have early flight,
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Staff & service
Rooms and hallways seemed a bit worn out
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Perfect, easy for public transport
Stayed 2 nights in Jun 2025

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was friendly. The room was pretty dark.
Stayed 1 night in Jul 2025

8/10 Good

Kirsteen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very short stay, so it fitted our needs. Room was very hot though. There was air conditioning, but it was too noisy to leave on.
Stayed 1 night in Apr 2025

10/10 Excellent

Maartje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel to visit Charleroi. Great service, very friendly staff, clean and comfortabel room (familyroom with two children) and a nice breakfast. I recommend this hotel! We had a great visit!
Stayed 1 night in Jul 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Liked: Staff & service, room comfort

Great hotel

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024

10/10 Excellent

Bisala Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Stayed 1 night in Sep 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fine, be careful of address if not driving!

Hotel was good, the only problem was that the postal address on the automated correspondence was an underground car park without pedestrian access. Trying to arrive on foot from the railway station proved to be difficult and confusing!
Stayed 1 night in Apr 2025

2/10 Terrible

Amr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was utterly disgusting and not even worth 1/3 of what was paid. Truly a miserable experience.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
Stayed 1 night in Jan 2024

6/10 Okay

Carl

Liked: Staff & service, room comfort

Passing through

My wife, our 8-month-old daughter, our dog, and I stayed at the hotel for one night while traveling through the area. The streets surrounding the hotel felt a bit dodgy, as there were quite a few people who appeared to be under the influence of substances. Unfortunately, the hotel restaurant was booked for a private event, so my family and I had to go out and look for food. However, we managed to find a very nice restaurant further down the street. The hotel room had a nice view and all the basic necessities one could ask for. There was a bit of mold in the bathroom, and the walls could use a fresh coat of paint. The beds, sheets, and towels were clean and fresh, but overall, the hotel felt like it could use a bit of extra attention and care. The staff were very friendly throughout our stay, from check-in to breakfast. The breakfast offered all the standard items one would expect—it was nice, though nothing extraordinary.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities
Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Stayed 1 night in May 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
The city was unsafe and very dirty large groups of young males were prevalent in the city and made me feel unsafe no transport access and and the city is being rebuilt NO secure parking
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

3am sudden phone call

It is unacceptable to have a phone call at 3 am and wake up all of us while in sleep.
Stayed 1 night in Sep 2022

8/10 Good

Elena

Liked: Cleanliness, staff & service, room comfort

Not nice smeel in the room

The room didnt smell nice at all... and it was not possible to open the window to ventilate...
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Novotel good standard. Easy parking, van charge the car if needed. Nice welcome with clear instructions. Room and bathroom clean. Just a bit dark, not enough light. Breakfast good.
Stayed 1 night in Oct 2025

8/10 Good

benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpette dans le couloir à remplacer ....
Stayed 1 night in Oct 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, wonderful rooms, very clean and close to the train station
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Not a 4 star hotel, it was a very basic budget hotel. Especially in the rooms. The lobby and restaurant looked 4 star quality but nothing else.
Stayed 1 night in Jul 2025

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para estar céntrico

El hotel está muy céntrico en la ciudad y tiene todo lo básico para la estancia. La habitación no estaba lista a las 4 PM y el desayuno abre hasta las 7 AM. El gimnasio cierra a las 10 PM y es bastante limitado.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super sødt personale. Manglede lige den sidste rengøring og der var generelt pletter flere steder på bl.a. gangen. Nærområdet var meget slidt og utrygt. Så flere påvirkede personer og tigger. Vi havde ikke lyst til at gå udenfor hotellet. Morgenmaden var ok- men igen, nogle af tallerknerne var beskidte. Ikke et sted vi kommer igen.
Stayed 1 night in Jul 2025

8/10 Good

Droshn

Liked: Cleanliness
Esta bien para una corta estancia estar cerca del mall es un plus
Stayed 2 nights in Jul 2025