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Holiday Inn Express Charleston-Kanawha City, an IHG Hotel
2.5 star property

Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express Charleston-Kanawha City, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, pool loungers
Restaurant
Shower, hair dryer, towels
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
The price is HK$850
HK$960 total
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1002)
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About the area

Map
107 Alex Ln, Charleston, WV, 25304

What's nearby

  • Cabin Creek Quilts - 6 min drive
  • University of Charleston - 6 min drive
  • West Virginia State Capitol Building - 6 min drive
  • Charleston Town Center - 9 min drive
  • Charleston Coliseum & Convention Center - 9 min drive

Getting around

  • Charleston Station - 12 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪China Buffet - ‬15 min walk
  • ‪Dairy Winkle - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬5 min drive

About this property

Holiday Inn Express Charleston-Kanawha City, an IHG Hotel

Hotel near University of Charleston
Located close to Cabin Creek Quilts, Holiday Inn Express Charleston-Kanawha City, an IHG Hotel provides free continental breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • A lift, smoke-free property and a vending machine
  • A front desk safe, a 24-hour front desk and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 67 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston South
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Express Charleston-Kanawha City Hotel
Inn Express Charleston
Holiday Inn Express Charleston Kanawha City
Holiday Inn Express Charleston Kanawha City an IHG Hotel
"Holiday Inn Express Charleston Kanawha City an IHG Hotel"
Holiday Inn Express Charleston-Kanawha City, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Charleston-Kanawha City, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access starts at 5 AM.

How much does it cost to stay at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel on 20 Oct 2024 start from HK$849.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Charleston-Kanawha City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Charleston-Kanawha City, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express Charleston-Kanawha City, an IHG Hotel located?

Situated near the airport, this hotel is within 6 mi (10 km) of Cabin Creek Quilts, University of Charleston and West Virginia State Capitol Building. West Virginia State Museum and GoMart Ballpark are also within 6 mi (10 km).

Holiday Inn Express Charleston-Kanawha City, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 545 reviews" "
Rating 8 - Good. 157 out of 545 reviews" "
Rating 6 - Okay. 87 out of 545 reviews" "
Rating 4 - Poor. 53 out of 545 reviews" "
Rating 2 - Terrible. 34 out of 545 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Noah

Liked: Cleanliness, staff & service
The key card system was not working when we checked it, but the staff were very helpful to show us to our room. However, the room was very damp (especially the bedding). Not the most comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Terence, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
For an affordable hotel it was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working has been kind! The day shift manager, Trevor, was so great & it made a little of the stress I'm under seem not so bad!
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop for the night! Fast check in and pool in the morning!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and fast check in
Stayed 1 night in Jul 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Terri and John

Liked: Cleanliness, staff & service, room comfort
Charleston, WV
Average but desk staff and maintenance staff excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Hammer Down Haulin Inc

Stayed 1 night in May 2024

8/10 Good

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in. Hotel is very nice and clean. Overall it seems to be a safe area. When coming in later in the evening, there are some questionable people along the road that takes you to the hotel.
Stayed 1 night in May 2024

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel
It was a beautiful hotel, clean, and modern. Service was excellent. We loved the interior design of our room. The only issue we had is that I was overcharged for our room instead of the rate I had agreed to on Hotels.com. The manager wasn't there when we left, so I had to leave a note. Hopefully it was corrected.
Stayed 2 nights in May 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
At check in nobody was at the desk. We waited for 10 minutes before the lady came out of her office to check us in. The bathroom wasnt cleaned. There were 2 bars of used soap in the bathtub. The toilet seat was broken. It was just balanced on the toilet. The mirrors had hand smears all over them.
Stayed 1 night in May 2024

8/10 Good

Michael Duane

Travelled with partner
Liked: Cleanliness, staff & service
Pricey for the condition and surroundins
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience
This is easily one of the best experiences I have had. The room was clean and looked like it was well cared for. The entire team working was pleasant and I really enjoyed my interactions with each of them. I wish we had spent more time in this location or similar properties, because our family loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, rooms were clean and hot breakfast in the morning was great!
Stayed 1 night in Mar 2024

6/10 Okay

Neil

Travelled with family and small children
Liked: Amenities
We did not get the room type that we signed up for. Instead of rooms with 2 Queen Size beds, we got rooms with a King size bed and Pull Out from couch.
Stayed 1 night in Apr 2024

2/10 Terrible

Brandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Harinath

Disliked: Staff & service
Reserved the room with queen beds and sofa bed but I was given a room with double beds and sofa bed. The reason is because that's what available and Expedia(through which I booked) is at fault it seems.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael J

Travelled with family
Disliked: Staff & service
Cancelled our room without calling us!
We booked a room same-day on our way, and when we arrived they had cancelled our room without contacting us. It was late when we arrived, and the city was packed from a big concert. We had booked 2 queens, but they only had one king room left that had no couch, so wouldn’t work for our family of 4. They didn’t have a key to the room that held rollaway beds. Basically, they had no room for us because they cancelled our room. Terrible.
Stayed 1 night in Mar 2024

2/10 Terrible

Ted

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Check in took 40 minutes and the desk person had to verify the room was empty as he had no idea
Stayed 1 night in Mar 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended for a rest.
Great place to stay as a half way point of a long drive. The lady at the front desk was amazing and helped us out with a couple issues that we encountered (no towels, no TV remote and the need for a toilet plunger) as well as an upgrade to a room with a pull out couch. Great breakfast in the morning before getting back on the road. Would definitely recommend this location to all families on vacation as a rest stop on a long trip.
Stayed 1 night in Mar 2024

8/10 Good

Erin

Travelled with family
Liked: Staff & service, room comfort
A little dirty
The refrigerator had the last guests’ food still in it and was dirty. The bathroom needed a better cleaning also behind the toilet and water/mold starting on the ceiling. They were out of laundry bags and the front desk tried to be helpful and gave us a garbage bag. Breakfast was not too bad. The pool is small and needed towels restocked and the floors cleaned. The gym was decently equipped. I wish they had some mats for the floor though
Stayed 1 night in Mar 2024

4/10 Poor

BENJAMIN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to highway, no toilet paper when arrived in room. Pool clean. Breakfast lady was very nice. Hotel small and lobby small.
Stayed 2 nights in Mar 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
My husband and I stayed with our two kids for my daughter’s dance competition. We arrived to no towels in the room. We also needed to use the pull out couch for my kids, it had no sheets or pillows. Called the front desk and the lady told us to come to the desk to pick them up and wouldn’t bring them up. Got to the front desk to be told they have no towels available at the moment , they just put some in the dryer and to come back in an hour. I’m confident that the liner in the shower was no washed. It had globs of a mystery substance all over! No trash can in the room anywhere and we had a king suit with bedroom in it. We love holiday inn but this experience was very poor and the front desk staff was not kind. Our key cards had to go to the desk 3 different times to be reactivated as well. Lastly, we were in a pinch for breakfast Sat morning to get to the dance venue. We were told breakfast starts at 7 am. We got down there at 7 sharp and the lady said she had just started the hot food and it wouldn’t be ready for 15-20 more minutes. There were very limited “cold” items available.
Stayed 2 nights in Mar 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024