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Reviews of English Inn of Charlottesville

3 out of 5
English Inn of Charlottesville
2000 Morton Drive, Charlottesville, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1083 out of 1673 reviews" "
Rating 8 - Good. 381 out of 1673 reviews" "
Rating 6 - Okay. 112 out of 1673 reviews" "
Rating 4 - Poor. 54 out of 1673 reviews" "
Rating 2 - Terrible. 43 out of 1673 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet included. Nice clean room. Very friendly staff. Definitely would return.
Stayed 3 nights in May 2024

10/10 Excellent

Tracey

Travelled with family
The hotel was like an English Inn, complete with knights in shining armor. I loved it from the moment I saw it online.
Stayed 2 nights in May 2024
Response from Scott on 24 May 2024
Thank you for staying with us! We're so glad you enjoyed it.

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is nice. It's clean, convenient, and appears to be well maintained. The woman at the front desk was about as friendly as an grouchy pitbull. She offered no additional information other than what floor my room was on and where the elevator was. No wifi password, no "have a glass of cold water" that was across the lobby, and no info about breakfast. It was as if I was imposing on her.
Stayed 1 night in May 2024

8/10 Good

CATHY, North Royalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the English Inn, but there were a couple of “bumps.” The staff was very friendly and the breakfasts were good—the selection varied slightly each morning, which was nice. The bed was very comfortable and parking was convenient. Also loved the 4pm-6pm complimentary coffee, tea, pound cake & cookies served in the lobby area! The pool is very large, but in desperate need of updating, which would be an awesome improvement. We were confused about housekeeping service. We stayed Weds-Mon, and our room was cleaned Thurs & Fri. When it wasn’t cleaned Sat & Sun, I inquired at the front desk and was told there is no housekeeping on the weekend. Seemed odd, but I wished I’d known ahead of time because the shampoo, conditioner & body wash provided wasn’t adequate for 2 adults. But that was a minor inconvenience and overall, our stay was good.
Stayed 5 nights in May 2024
Response from Cassandra on 24 May 2024
Thank you for staying with us! The pool was renovated around 2 years ago. We're so glad you enjoyed your stay!

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a quite place
Stayed 5 nights in May 2024
Response from Cassandra on 22 May 2024
Thank you for staying with us!

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the mini knights old English decor
Stayed 1 night in May 2024
Response from Cassandra on 22 May 2024
Thank you for staying with us! The suits of armor are definitely an eye-catcher! We're so glad you enjoyed your stay!

10/10 Excellent

thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay friendly helpful staff nice room and wonderful breakfast
Stayed 2 nights in May 2024
Response from Cassandra on 22 May 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

10/10 Excellent

Harrel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the location.
Stayed 1 night in May 2024
Response from Scott on 21 May 2024
Thank you for staying with us!

10/10 Excellent

Zhongquan, Oak Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cassandra on 21 May 2024
Thank you for staying with us!

8/10 Good

Steven, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay was perfect for passing through…
Stayed 1 night in May 2024
Response from Scott on 20 May 2024
Thank you for staying with us.

10/10 Excellent

Kurt

Travelled with partner
Perfect location. Close to everything. Morning breakfast solid and coffee and water all day at entrance. Staff was always so friendly and helpful. Room was very clean and the price was so reasonable. We will most definitely be back and recommend to others.
Stayed 3 nights in May 2024
Response from Scott on 19 May 2024
Thank you for staying with us! We're so glad you enjoyed the stay, and we look forward to hosting you again!

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in May 2024
Response from Scott on 19 May 2024
Thank you for staying with us!

10/10 Excellent

Zhongquan, Oak Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in May 2024
Response from Scott on 17 May 2024
Thank you for staying with us.

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for ease to get to everything in Charlottesville quickly. Newly pasted rooms. Very clean. We loved kitchen option and plenty of kitchen essentials to make small meals. Decent breakfast everyday in designated area. Very clean and always replenished options. We will definitely stay again.
Stayed 6 nights in May 2024
Response from Cassandra on 17 May 2024
Thank you for staying with us, and for the lovely feedback! It is much appreciated! We're so glad you enjoyed your stay, and hope to host you again!

10/10 Excellent

Bobbi J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Need updating but super clean.
Stayed 3 nights in May 2024
Response from Scott on 15 May 2024
Thank you for staying with us!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Receptionist at check in not very friendly, but she got the job done
Stayed 1 night in May 2024
Response from Scott on 15 May 2024
Thank you for staying with us.

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised for a college town hotel. Very clean rooms nice bed well maintained would for sure stay again. Excellent breakfast also
Stayed 1 night in May 2024
Response from Cassandra on 15 May 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

8/10 Good

Webb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient to drive in and out of for a Charlottesville business trip. Very quiet and very close to Bodo's Bagels (big plus). The rooms were very clean, well kept, and I enjoyed my brief visit. Breakfast is adequate and as advertised.
Stayed 1 night in May 2024
Response from Cassandra on 13 May 2024
Thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight in CVille. Clean, updated room and friendly staff. Only suggestion is to start breakfast a bit earlier for the early risers but Bodo's was a good substitute.
Stayed 1 night in May 2024
Response from Cassandra on 13 May 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

8/10 Good

Susan

Travelled with partner
The uniqueness of the building. Room was great.
Stayed 2 nights in May 2024
Response from Scott on 13 May 2024
Thank you for staying with us!

10/10 Excellent

Guy M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Scott on 13 May 2024
Thank you for staying with us!

10/10 Excellent

Howard

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Scott on 13 May 2024
Thank you for staying with us!

4/10 Poor

Adriana, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and not maintained property. Burned carpets, stains, broken phone, broken fridge. Not worth it
Stayed 2 nights in May 2024
Response from Cassandra on 14 May 2024
Thank you for staying with us. We have addressed those items.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly wonderful experience as always. I always look forward to a great adventure every time I stay here
Stayed 1 night in May 2024
Response from Cassandra on 10 May 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay !
Stayed 1 night in May 2024
Response from Cassandra on 10 May 2024
Thank you for staying with us!

8/10 Good

Judy R

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Scott on 9 May 2024
Thank you for staying with us.

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, property conditions & facilities
A really comfortable hotel. The whole place was cozy and well decorated! May stay here again in the future next time I'm in Charlottesville.
Stayed 1 night in May 2024
Response from Scott on 7 May 2024
Thank you for staying with us!

6/10 Okay

Tana

Travelled with family
The lobby, elevator and hallways smell like stale cigarette smoke. Like it was a cigarette smoking property for years and then they finally stopped…but not before the stench had seeped into the walls and furniture. Thankfully the rooms had been completely renovated since the cigarettes, or we wouldn’t have been able to stay at this place. I would never stay here again.
Stayed 1 night in Apr 2024
Response from Scott on 6 May 2024
Thank you for staying with. We apologize for the inconvenience. The hotel has been non-smoking for quite a long time.

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Overall it was a good stay. The room was updated and clean. The front office staff was not very friendly when we arrived, which wasn’t a good first impression. But the location is very convenient to the college and great shopping/dining.
Stayed 1 night in May 2024
Response from Scott on 6 May 2024
Thank you for staying with us.

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cassandra on 2 May 2024
Thank you for staying with us!

10/10 Excellent

norma

Stayed 1 night in Apr 2024
Response from Scott on 20 May 2024
Thank you for staying with us!

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was amazing! Staff was so friendly
Stayed 1 night in Apr 2024
Response from Cassandra on 30 Apr 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and nice breakfast.
Stayed 1 night in Apr 2024
Response from Cassandra on 29 Apr 2024
Thank you for staying with us!

10/10 Excellent

Yana, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a nice character to it. Upon checking in, we were offered delicious peanut butter cookies and nice spicy herbal tea. Room is clean, pool was a great addition and had a very warm and clean water.
Stayed 1 night in Apr 2024
Response from Cassandra on 29 Apr 2024
Thank you for staying with us, and for the lovely review! It is much appreciated! We're so glad you enjoyed your stay!

6/10 Okay

Gwen

Travelled with partner
Liked: Cleanliness, staff & service
It was a good location to visit Monticello the next morning. The street noise was too much, and we asked for a different room. The breakfast room had a very nice gentleman there, who was the most welcoming of our entire stay. He did not rush us out as he began cleaning up, and he visited with us about his lawn. He enhanced our experience.
Stayed 1 night in Apr 2024
Response from Cassandra on 29 Apr 2024
Thank you for staying with us! We hope you will stay with us again on your next visit to Charlottesville!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Cassandra on 27 Apr 2024
Thank you for staying with us!

10/10 Excellent

JeanMarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff
Stayed 1 night in Apr 2024
Response from Cassandra on 27 Apr 2024
Thank you for staying with us, and for the lovely review! We're so glad you enjoyed your stay!

8/10 Good

Scott, Frederickburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is very close to UVA. It is dated, but clean. The staff seemed helpful.
Stayed 1 night in Apr 2024
Response from Cassandra on 25 Apr 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

10/10 Excellent

Tess

Travelled with partner
Loved this hotel. It was clean, staff friendly, had cozy public reading areas, great breakfast. One of best I’ve stayed in. Will definitely return.
Stayed 2 nights in Apr 2024
Response from Cassandra on 25 Apr 2024
Thank you for staying with us, and for the lovely review! We're so glad you enjoyed your stay!

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very clean, hospitable (evening staff particularly).
Stayed 1 night in Apr 2024
Response from Cassandra on 25 Apr 2024
Thank you for staying with us! We're so glad you enjoyed your stay!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, excellent breakfast provided, easy access, across street from shopping and dining center
Stayed 1 night in Apr 2024
Response from Scott on 24 Apr 2024
Thank you for staying with us!

10/10 Excellent

Boyd, Utica

Great place to stay
Stayed 1 night in Apr 2024
Response from Scott on 23 Apr 2024
Thank you for staying with us!

8/10 Good

Vladimir, FAIR LAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Scott on 24 Apr 2024
Thank you for staying with us. We hope you enjoyed your stay.

10/10 Excellent

Emel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is cozy, quite hotel and convenient location
Stayed 1 night in Apr 2024
Response from Scott on 22 Apr 2024
Thank you for staying with us! We're glad you enjoyed your stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to UVA but need to Uber or walk quite a distance. Many restaurants near hotel. Old English style hotel. Clean and comfortable but could use some renovation/upkeep.
Stayed 3 nights in Apr 2024
Response from Cassandra on 22 Apr 2024
Thank you for staying with us, and for your patience while we continue with upgrades throughout the property!

10/10 Excellent

Marvin, Leonardtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The English Inn was a pleasant place to stay. The room was spacious and comfortable. The room was clean and the heating/cooling was good. The location was very convenient, many restaurants within walking distance. Only 5-10 minutes from University of Virginia.
Stayed 2 nights in Apr 2024
Response from Cassandra on 22 Apr 2024
Thank you for staying with us, and for the lovely review! We're so glad you enjoyed your stay!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott on 21 Apr 2024
Thank you for staying with us!

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Scott on 20 Apr 2024
Thank you for staying with us!

10/10 Excellent

Barbara, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here & enjoyed it. Nice room & good breakfast.
Stayed 1 night in Apr 2024
Response from Scott on 20 Apr 2024
Thank you for staying with us!

10/10 Excellent

Mark, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the name suggests, The English Inn has character and a bit of charm at a competitive price. Breakfast is always solid. We only wish they would serve it on china rather than disposables which would better suit the Inn's style.
Stayed 3 nights in Apr 2024
Response from Scott on 20 Apr 2024
Thank you for staying with us. We appreciate your feedback.