When we arrived, our door code didn't work. Other guests didn't seem to have this issue, so it could've been a fluke. Since there is no staff on the property we had to wait outside our room until someone contacted us back. It was only about a 30 minute wait, but I have a toddler who needed to use the restroom and a nap, neither of which could be well handled from the hallway.
Once we got in, the room was beautiful. There were a few spots it looked like the cleaners may have missed on the couch and near the table, but overall it seemed pretty clean.
Really appreciated the garage validation, it made parking easier. Would definitely recommend for short stays. If you need to bring more than a couple of pieces of luggage, it can be challenging to make the short hike from parking to the room. As they mention, there is no elevator, so definitely be prepared for that.
The convenience to everything in C'ville was wonderful. And, being right on the mall with shopping, dining, etc. was great. My kid loved the ice cream shop, the Discovery Center, toy store, etc. We enjoyed the dining, bookstores, and other boutiques, as well as being close to the beautiful hikes, etc.
The only down side, if you sit outside in the Jefferson patio area, be prepared to be consistently approached by the unhoused people who sleep at the mall, especially in the evenings when shops start closing. One individual in particular was quite inebriated and wouldn't leave me alone. He took the drink off of my table, kept asking for money or items, and seemed to believe that I was a person who didn't hire him for a job at the Theatre, which made him a bit irate. I realize the property can't manage this particular issue, but if I had known, I may have planned differently.
Overall, it was a nice place to stay, but I might trade some conveniences for others on my next trip.
