Braselton Chateau Elan Winery Hotels

"Same breakfast everyday "

"The breakfast buffet was great. The staff was very hospitable and accommodating. The facilities were very clean and the food was really good. Everything was great"

"Breakfast "

"Nice!"

"Great staff and environment "

"The food wasn’t that great and dinner took a bit longer than I thought to serve us but it was ok"

"I booked because the hotel indicates it is pet friendly. I was not made aware of the $150 pet fee until I arrived with my tiny dog. Even with the fee, they still have a policy against dogs are nearly all the restaurants and the pool. Also, I had called numerous times to inquire about early check-in and was given vague answers of availability. I was never told that, even if your room is available, there is a $75 fee imposed for any check-in prior to 4pm (even just an hour or so early). I feel like this hotel has an additional add on fee for every interaction."

"Everything lived up to my expectations "

"We booked a suite but none of the door was working. I tried both door for many times before i walked to the front desk for helped. They helped me working on a different keys but then those didnt work either. Then i have to walked back down again for the third time while 3 of my toddlers were antsy and irritated. They had to used the master key for the door, it was terrible experience for such a pricey suite. "