Nagano Chausuyama Zoo Hotels

"Nice location and off the beaten path. An easy 15 minute drive to most things we wanted to see; zoo, central Nagano, Nagano station. Easy parking, nice relaxing hot bath on balcony. It was an older Ryoken but maintained and Friendly staff. "

"The room was excellent. The bed was so comfortable & duvet & pillows perfect. "

"Great stay! Good location!"

"Nice"

"Great selection of toiletries, free Japanese breakfast in the morning was excellent. Room had everything we needed, thoughtful touches including fabric deodorizer, usb port, flashlight, door stopper, and reading light."

"The buffet, room , staffs and amenities were all awesome "

"Clean room, great breakfast and coffee, amazing staff service and convenient location close to Nagano station "

"Comfortable and clean room; great staff, breakfast and location "

"Room was ok, staff was very courteous. The onsen is a good bonus."

"There was a lot of human hair on the pillow and bed!"

"We Stay with comfortable and really good and traditional Japanese Onsen hotel. Good taste of Breakfast and Dinner. "

"Public bath was nice and warm with good amenities "

"Excellent hotel"

"Nice staff, old building and room had some stains. Overall good experience, but the place is a little run down looking."

"Not worth it. Way over priced! We stayed one night. Staff are very nice. But the place is of a by gone era. It’s old but not in a charming way. Showers in the onsen are cold and you have to wait for many minutes in order for hot water to come out. The rooms and elevators are old. the outdoor hotspring is on the top floor with no facilities (you have to go downstairs first and shower) and no real view to speak of. The location is on the main drag which is nice. But it should be 1/2 the...

"Great stay, lovely staff and wonderful breakfast ! "

"Great stay! Large room. Breakfast and lunch were an amazing experience. "

"Realy nice hotel. Enjoyed my stay here"

"This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!"

"The room is very dated and not many plug or charging points. The room and bathroom is very small. The location is great and the staff are very friendly, polite and helpful. Enjoyed the free drinks on the top floor with a great view. "