Independent Chengannur hotels

"cleanest room, friendly staff, although it takes a while to check in and out"

"We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake! "

"The property and staff were great. I would highly reccomend if you are ever in Kottayam. "

"Excellent. friendly staff. Very good restaurant and food service. Over all a very nice experience."

"Very good food and clean and no mosquitoes "

"Ripples Resort made our Kerala vacation. The food, service, and accommodations were all excellent. We stayed for five nights. We had a bungalow near the canal. It was spacious, with a big living room, a bedroom, a small dressing area (I think), and an outdoor shower. It felt peaceful and private. We did yoga on the last three days. I wish we’d started earlier. Deepa, the instructor, checked in with us and built routines that worked for our level. I’m not usually into yoga, but I looked forward to it each morning. The food was everything I’d hoped for—authentic Kerala dishes, full of flavor. One morning, I even got to try sweet toddy. That was a treat. There were bugs, but picaridin saved the day. I've stayed in other resorts in the area. I'm going back to this place."

"A comfortable stay with really good food! The 2 bedroom suites are great when you’re traveling with family, as there is a large living area to get together. The only problem we encountered was with extremely loud music coming from an adjoining property. I guess there was very little our hotel could do about that!"

"We enjoyed Backwater Resort very much. We stayed 1 evening before an overnight houseboat trip. We enjoyed the resort so much we returned for another day just relaxing. The staff are all super accommodating and everyone greets you in passing. 5 star service. The rooms are done very well with real wood furnishing. It is isolated from the city but so quiet and relaxing. Finally, great lake views."

"Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get"