133 Ratchapakinai Road, Tambon Sriphum, Amphoe Muang, Chiang Mai
Reviews
9.4
Exceptional
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Very nice property in an excellent location in the Old City. Our room was spacious and very comfortable. We were just a block away from the Sunday Night Market. Lots of
bars and restaurants (both Thai and Western) are nearby. Easy walking distance from some of the better museums if you are interested in learning more about Lanna culture.
John
Stayed 4 nights in Mar 2024
Response from Pida Thoonpan on 29 Mar 2024
Dear Valued guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
6/10 Okay
John
Travelled with partner
17 Mar 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed in a room with a pool outside my room. The decking is clearly not installed well with boards disjointed. Use of composite decking in hot climate is gives blistering hot boards to walk on getting in and out of the pool. Note that the pool temp is surprisingly cold despite the hundred degree afternoons.
Floors are very slippery when wet in the walkway between rooms and main office. Rooms are very nice and have lots of great treats though as a side sleeper, the beds are really hard and a bit painful.
Very nice breakfast and the location was good with parking for our vehicle.
John
Stayed 6 nights in Mar 2024
Response from Pida Thoonpan on 21 Mar 2024
Dear Value Guest, Thank you for bringing your negative experience to our attention. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication on our part. I want to assure you that your constructive feedback does not go unnoticed. It is valuable information for our whole team so that an incident like this never happens again. Please accept our sincere apologies for any inconvenience this has caused you and really appreciate you taking the time to sharing your insights with us. Best regards,Management team
10/10 Excellent
Leila
Travelled with partner
6 Jan 2024
Liked: Amenities
Such an incredible hotel!! Everything was perfect!!! The environment, the food, the location, the staff — excellent !!
Leila
Stayed 3 nights in Jan 2024
Response from Pida Thoonpan on 26 Jan 2024
Dear Valued Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Dear Valued Guest,Thank you so much for taking the time to share your experiences with our hotel. I hope to welcome you back to the hotel in the near future.Warm regards,Pida Thoonpan General Manager
This is a lovely little oasis in the heart of Chiang Mai's old town. The pool is beautiful and refreshing and the staff could not be more gracious and helpful. Plus breakfast is included!
Traci
Stayed 2 nights in Oct 2023
Response from Pida Thoonpan on 28 Oct 2023
Dear Traci Dougherty,Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.Kind regards,Pida ThoonpanGeneral Manager
10/10 Excellent
Rita
22 Oct 2023
Liked: Amenities
Excellent service
Rita
Stayed 2 nights in Oct 2023
Response from Pida Thoonpan on 26 Oct 2023
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Very nice hotel in convenient location and very close to Sunday night market
Lincoln
Stayed 3 nights in Jun 2023
Response from Pida Thoonpan on 27 Jun 2023
Dear Value Guest,Thank you for taking the time to share your experiences of our hotel. I am delighted your enjoyed your stay.I am reviewing your feedback with my management to look at where we can improve our product and service for our future guests.I look forward to welcoming you back to the hotel soon.Warm regards, Pida ThoonpanGeneral Manager
Fabulous hotel! So quaint and beautiful. The service was impeccable. They stored our luggage during our elephant experience and the allowed us to relax by the pool until it was time to depart for our flight. We freshened up in the gym prior to our departure l. I highly recommend!
Susie
Stayed 1 night in Jun 2023
Response from Pida Thoonpan on 27 Jun 2023
Dear Value Guest,Thank you for taking the time to share your experiences of our hotel. I am delighted your enjoyed your stay.I am reviewing your feedback with my management to look at where we can improve our product and service for our future guests.I look forward to welcoming you back to the hotel soon.Warm regards, Pida ThoonpanGeneral Manager
10/10 Excellent
Jennie
14 Apr 2023
Liked: Cleanliness, staff & service, amenities
Jennie
Stayed 4 nights in Apr 2023
Response from Pida Thoonpan on 5 May 2023
Dear Value guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Great property, good location, close to the walking street. Good food , great rooms & nice staff
william
Stayed 3 nights in Mar 2023
Response from Pida Thoonpan on 9 Apr 2023
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay.We do apologize for any inconvenience during your stay with us and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
The staff were so helpful, nothing was a problem. Breakfast was excellent with a good choice and on our last day they had a cookery course style table. We sat eating our strawberries we had purchased from a market and the kind lady asked us if we wanted a salad made using them. It was delicious. Only negative was the lack of lighting on the narrow walk past the pool to room 106.
Paul
Stayed 3 nights in Mar 2023
Response from Pida Thoonpan on 1 Apr 2023
Dear Value guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.Kind regards, Pida Thoonpan General Manager
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA,I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Pida Thoonpan General Manager
helpful reception staff, esp. Ms Kansiri. Clean and beautiful property. Nice breakfast. Good location.
san jade
Stayed 4 nights in Feb 2023
Response from pida on 25 Feb 2023
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Loved our stay at the Thai Akara. The hotel had character and it felt like we were in paradise on the property. Quiet and secure yet just minutes from all the shops and restaurants. Highly recommend it
christin
Stayed 7 nights in Feb 2023
Response from Pida Thoonpan on 19 Feb 2023
Dear Value guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Great central location but down a little side street so peaceful too. Hotel is attractive with the central courtyard a nice spot for a drink. Very good breakfasts and room service comes from the nearby sister hotel (but didn't take too long when we ordered). Staff were very friendly and helpful.
Julia
Stayed 4 nights in Jan 2023
Response from pida on 9 Feb 2023
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay.We apologize for any inconvenience during your stay with us and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
Lovely, peaceful, beautiful, close to many sites snd shops.
Anne
Stayed 1 night in Jan 2023
Response from Pida Thoonpan on 15 Jan 2023
Dear Value Guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA,I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards,Pida ThoonpanGeneral Manager
8/10 Good
ARAYAMPARAMBIL
15 Dec 2022
ARAYAMPARAMBIL
Response from Top on 11 Nov 2023
Dear Valued guest, Thank you for taking the time to leave such a kind review following your visit here to THAI AKARA, I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future. Kind regards, Pida Thoonpan General Manager
8/10 Good
Rhian
24 Oct 2022
Liked: Cleanliness, staff & service
What a gorgeous property! Just 2 things let it down....1) you can hear everything so the rooms can be a little noisy. 2) no room service after? I think 10pm or something like that, not a biggy but I'd expect top stays to have 24hr room service. Otherwise, fantastic place.
Have stayed at Thai Akara in and off for the last month as I’ve explored Northern (real) Thailand. Without question location is central and service is fantastic. Very special shout out to the manager of food services- Monika. She is a treasure. By second day she knew I loved cappuccino and even delivered it to my room without even asking. How can I rate this place any higher?
Beautiful, great spot, super safe and friendly. Close walk to many street food markets
Anish
Stayed 3 nights in Dec 2021
10/10 Excellent
Lamberto
17 Nov 2020
Lamberto
Stayed 1 night in Nov 2020
Response from Pida Thoonpan on 18 Dec 2020
Dear Lamberto,
We are very happy that THAI AKARA met your expectations. It will be a great pleasure to host you again and again.
Kind regards,
Pida Thoonpan
General Manager
Amazing hotel in the middle of everything. I have nothing negative about the hotel. Worth the money.
pawanda
Stayed 3 nights in Oct 2020
Response from Pida Thoonpan on 26 Nov 2020
Dear K. Pawanda,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
A really enjoyable and relaxing stay in one of their deluxe king-size room overlooking the swimming pool. High ceilings and a roomy bathroom make this room really pleasant. Staff was super! Breakfast was nicely served, and they make an effort to have a buffet, considering the situation I think it's worth noting.
Lovely hotel in heart of Chiang Mai old city. Great staff and service, rooms are excellent with everything you need and buffet breakfast was ample. Highly recommended and we will stay again when next visiting the city.
What an amazing hotel!!! Beautiful property, amazing rooms, wonderful breakfast, great service - too many things to list!
Raymond
Stayed 2 nights in Mar 2020
Response from General Manager on 20 Mar 2020
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Fabulous and stylish hotel. In a great loacation within the old city, So easy to get to see all the interestihg sites and then a short hop to an oasis of tranquility.
Verified traveller
Stayed 2 nights in Mar 2020
Response from General Manager on 18 Mar 2020
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Darling little boutique hotel in Chiang Mai. Easy to walk to anywhere in old city. Helpful staff. Very clean rooms. Breakfast is average but readily available. I would stay here again for sure!
Elizabeth
Stayed 4 nights in Mar 2020
Response from General Manager on 13 Mar 2020
Dear Elizabeth,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Nice small hotel . Room were good size ,clean comfortable, pool and courtyard very nice . Good breakfast .great staff . I would stay here again . One of the best says and hotel that we stayed in , on a 42 day trip
Scott
Stayed 2 nights in Feb 2020
Response from General Manager on 11 Mar 2020
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
We loved our stay at the Akara Lanna. The staff are outstandingly nice, we didn’t meet a single person who was any less than lovely. The pool area is very nice although a little small, and the property has a very chill vibe about it. Our room was not very sound proof so we could hear some outside noise but this was not severe and didn’t disturb our sleep.
Marie
Stayed 3 nights in Jan 2020
Response from General Manager on 26 Jan 2020
Dear Marie,
Thank you very much for all the good words about THAI AKARA, we are delighted you have enjoyed the city and the hotel so much. All the issues raised in your opinion will be further discussed during our operational meetings. We do hope to see you soon as our memorable guest in the near future.
Kind regards,
Pida Thoonpan
General Manager
The hotel is in the middle of the old town its close to the sunday night markets.
They are very cheap!
Food there is amazing.
Be aware of how poluted chaimg mai is the haze over the city is pretty disgusting.
But for a day or 2 its ok.
The room we stayed in had its own swimming pool next outside the room - which was nice.
The hotel also helped with a tour to an elephant sanctuary and recommended GRAB - like uber.
So much easier for a traveller as you know what your paying and there is no confusion on destinations esp good if they cant speak English.
Breakfast was good - a nice mix of western and thai.
Get the concierge to spray your room - for mosquitoes.
Nicw hotel!
Ian
Stayed 1 night in Jan 2020
Response from General Manager on 21 Jan 2020
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
This hotel was clean. It had a great location with many restaurants and shops in the area. The breakfast was very nice. The best thing about this hotel is the staff. They are ultra pleasing and happy to assist with whatever you need.
Overall wonderful experience. Highly recommend.
Bee
Stayed 1 night in Jan 2020
Response from General Manager on 18 Jan 2020
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Beautiful hotel, lovely service, good location, and delicious breakfast. Gym could use an update.
Melissa
Stayed 3 nights in Dec 2019
Response from General Manager on 18 Jan 2020
Dear Melissa,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Hotel is in a great location tight in the centre of the old town. You have good restaurants on your doorstep and if you wish to go to the Sunday Market it is few 100 meters away, but it’s location means it is really quiet as wll.
Verified traveller
Stayed 5 nights in Dec 2019
Response from General Manager on 28 Dec 2019
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
It was a wonderful experience, very clean and the staff were amazing!! If my family returns to visit Chiang Mai again in the future, we would definitely stay here again!!
Verified traveller
Stayed 9 nights in Mar 2019
Response from General Manager on 18 Dec 2019
Dear Valued Guest
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
8/10 Good
Verified traveller
7 Dec 2019
Verified traveller
Stayed 3 nights in Nov 2019
Response from General Manager on 13 Dec 2019
Thanks for staying with us. We appreciate your feedback!
Very pretty grounds. Excellent personable front desk. Excellent breakfast. Lovely patio. Downside is proximity to loud street music starting at 9:30pm. Room in back of hotel probably quieter.
Verified traveller
Stayed 2 nights in Nov 2019
Response from General Manager, on 27 Nov 2019
Dear Valued Guest,
Thank you for taking the time to share your experiences at our hotel. I am delighted you enjoyed your stay.
I am reviewing your feedback with my management to look at where we can improve our product for our future guests.
I look forward to welcoming you back to the hotel soon.
Warm regards,
Pida Thoonpan
General Manager
8/10 Good
A.M.
14 Nov 2019
Liked: Cleanliness, staff & service
LIKES:
-Staff was amazing. Very professional and helpful with advice about where to go and what to see.
-The rooms have charm and character
-The location was perfect for exploring old town Chiang Mai
DISLIKES:
-Rooms are noisy given older property. So in the morning you can hear doors slamming or babies crying as was the case with my neighbouring room.
-Breakfast was ok, although certainly not the best I've had in Thailand and given the price paid for this room, my expectations were set higher.
A.M.
Stayed 2 nights in Nov 2019
Response from General Manager on 27 Nov 2019
Dear Valued Guest,
Thank you for taking the time to share your experiences at our hotel. I am delighted you enjoyed your stay.
I am reviewing your feedback with my management to look at where we can improve our product for our future guests.
I look forward to welcoming you back to the hotel soon.
Warm regards,
Pida Thoonpan
General Manager
Hotel had a relaxing ambience with traditional decor was fitting for “the old town.” Down the road from the Sunday markets was handy, and during the week bars and restaurants.
Verified traveller
Stayed 5 nights in Oct 2019
Response from General Manager on 21 Nov 2019
Dear Valued Guest,
Thank you very much for all the good words about THAI AKARA, we are delighted you have enjoyed the city and the hotel so much.
We do hope to see you soon as our memorable guest in the near future.
Kind regards,
Pida Thoonpan
General Manager
Beautiful looking hotel with a very boutique vibe. Rooms are large and comfortable, mini bar incl water and some soda. Staff is attentive and helpful. Although this hotel is slightly tucked away- all taxi, tuk tuk drivers knew where it was. Breakfast is quite basic and uninspiring, but pool was great albeit small.
Christine
Stayed 2 nights in Oct 2019
Response from General Manager on 21 Nov 2019
Dear Christine,
Thank you for taking the time to share your experiences at our hotel. I am delighted you enjoyed your stay.
I am reviewing your feedback with my management to look at where we can improve our product and service for our future guests.
I look forward to welcoming you back to the hotel soon.
Warm regards,
Pida Thoonpan
General Manager
What a little oasis after coming from the hustle and bustle of Bangkok. From the initial greeting til our early am departure, with a packed breakfast box to-go, the service was friendly and top notch. Our pool access room was gorgeous and had every amenity. The property grounds are small, relaxing, and just beautiful!
Verified traveller
Stayed 2 nights in Oct 2019
Response from General Manager on 23 Oct 2019
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
I would strongly recommend this establishment for any one wanting a hotel well located in a busy area but quiet
Antony
Stayed 3 nights in Oct 2019
Response from General manager on 11 Oct 2019
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
The Thai Akara-Lanna Boutique Hotel was OUTSTANDING! It feels very fancy and is decorated so beautifully! The whole time you’re amazed by the great deal you got from Hotels.com! The staff was so friendly and helpful and the breakfast was fantastic! The location was superb, as well. Additionally, they decorated our room as we were celebrating our anniversary and even made us a cake! I would absolutely stay here again and recommend it to anyone I know traveling to Chiang Mai!
Deborah
Stayed 4 nights in Jun 2019
Response from Pida Thoonpan on 29 Jul 2019
Dear Deborah,
Thank you for taking the time to share your experiences with our hotel. It is always great to read that our guests are well looked after and feel cared for by our team.
I will share your lovely comments with the hotel staff. I hope to welcome you back to the hotel in the near future.
Warm regards,
Pida Thoonpan
General Manager
Amazing experience at the Thai Akara property. Close to everything. Very kind staff! Would definitely come back!
Verified traveller
Stayed 5 nights in Jul 2019
Response from Pida Thoonpan on 19 Jul 2019
Dear Valued Guest,
Thank you for taking the time to leave such a kind review following your recent visit here to THAI AKARA. I was delighted to read that you appear to have had such a pleasant stay and hope to have the pleasure of welcoming you back at some point in the future.
Kind regards,
Pida Thoonpan
General Manager
Dear Alexander,
We are very happy that THAI AKARA met your expectations. It will be a great pleasure to host you again and again.
Kind regards,
Pida Thoonpan
General Manager