You can look forward to golfing on-site, an airport shuttle and a terrace at Pheasant Run Resort. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
You'll also find perks such as:
An indoor pool and an outdoor pool, with sunloungers
Free self-parking
Express check-out, smoke-free property and a front desk safe
Multilingual staff, a gift shop and luggage storage
Other conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with shower/bath combinations and free toiletries
Flat-screen TVs with premium channels
Coffee/tea makers, daily housekeeping and desks
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Airport shuttle available
Things to do
Arcade/games room
Fitness centre
Golf
Indoor pool
Outdoor pool
Sauna
Shopping
A hot tub
Steam room
Family friendly
Arcade/games room
Free cots/infant beds
Indoor pool
Outdoor pool
Fridge (on request)
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services
Business services
24-hour business centre
Meeting rooms
Outdoors
Garden
Picnic area
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Fridge (on request)
More
Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe
Soundproofing
Policies
Check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Property is also known as
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Hotel
Pheasant Run Resort West Chicago
Pheasant Run Resort Hotel West Chicago
Frequently asked questions
Does Pheasant Run Resort have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much is parking at Pheasant Run Resort?
Self-parking is free at this property.
Pheasant Run Resort Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is absolute awful. It’s rare that there isn’t a thing positive to say but the staff were unfriendly and not helpful; the hotel is run down; there were many drunk people in the pool; there was only a “gas station” quality breakfast and no other food available; our bathtub was clogged. Honestly, it was awful,
Holly
Stayed 1 night in Feb 2020
4/10 Poor
Verified traveller
Travelled with family
23 Feb 2020
Disliked: Property conditions & facilities
Closing is a good thing
I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.
Customer service is horrible as well as the hospitality of this resort. The manager is rude and hector at the front desk was disrespectful. I would not stay here again.
The resort is really nice especially all the different pools and hot tubs.
The pool got cold as the waterfall went down awhile the room we stayed in was dirty we have been coming for years they have gone downhill oh the pool looked like it had not been vacuumed either in a while