Hands off! This is not a hotel. It has a bell in a backyard. I waited for 30 minutes until someone arrived. Then through a staircase where electrical cables hang loose. I rented an apartment with 2 bedrooms for 11 days. It has only 1 bedroom. The apartment was 17 degrees cold in December. I had to fight to be able to sleep in another room. After 3 days, the apartment was warm - however, the heating couldn't be turned off and it remained constantly at 25 degrees. The kitchen is a disaster: the oven is broken, only 2 out of 4 burners work. The manager didn't care about any of this, stating that I should stay without the kitchen. The toilet constantly runs water. There's a loud rushing sound in the bedroom due to a pipe running through it, making it impossible for me to sleep there. I ended up sleeping on the couch in the dining room. I wouldn't mind, but Moldova is a country that needs to conserve energy and water due to shortages. A poor rating for Ebookers for marketing such a 'hotel' on their website. There needs to be more quality control.