Located in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in a national park and on a lake. Lake Shikotsu and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the resort's quiet location.
AMAM Buffet Restaurant – Serves breakfast, lunch and dinner daily.
Ama No Uta – Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner daily.
About this property
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
4.5-star luxury resort, walk to Lake Shikotsu
This smoke-free resort features 2 restaurants, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Other amenities include a coffee shop/café, spa services and a meeting room. All 53 rooms feature thoughtful touches such as pillow menus and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and DVD players are standard, as are LCD TVs with digital channels.
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 53 forms of air-conditioned accommodation with DVD players and a safe. A pillow menu is available. 26-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.
This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Free return airport shuttle from 11:00 AM to 4:00 PM
Airport shuttle at scheduled times, on request
Free return train station shuttle
Food and drink
Free buffet breakfast available daily 7 AM–9 AM
2 restaurants and 1 coffee shop/cafe
1 bar
Things to do
Fitness centre
Hot springs
Spa services
Family friendly
DVD player
Laundry facilities
Fridge
Conveniences
Lift
Front-desk safe
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
Chinese
English
Japanese
Business services
Computer station
A meeting room
Outdoors
Garden
Terrace
Spa
Aromatherapy
Body treatments
Facials
Indoor mineral hot springs (onsen)
Massage - Thai
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that cats or dogs reside at this property.
Guests traveling with a service animal must contact the property prior to arrival.
We should mention
This property offers transfers from the airport and train station; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Shikotsu Tsuruga MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose
Frequently asked questions
Yes, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers free cancellation on select room rates, because flexibility matters! Please refer to Lake Shikotsu Tsuruga Resort Spa MIZU no UTA cancellation policy on our site for more details about any exclusions or requirements.
As of 31 Jul 2021, prices found for a 1-night stay for 2 adults at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA on 5 Aug 2021 start from HK$2,705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking and valet parking are free at this property.
Check-in is from 3 PM - 7:00 PM. Late check-in is available during limited hours.
Checkout is at 10 AM.
Yes, there's a free airport shuttle that runs from 11:00 AM to 4:00 PM on request.
Situated on a lake, this luxury resort is within a 10-minute walk of Shikotsuko Onsen and Lake Shikotsu. Shikotsu-Toya National Park and Mount Tarumae are also within 9 miles (15 km).
Overall score and ratings
4.7
Exceptional
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Excellent Service from staff. Wonderful breakfast and dinner.
Stayed 1 night in Feb 2020
4/5 Good
Joy
Travelled with group
17 Feb 2020
Liked: Cleanliness, staff & service
2 double beds, Western style room and hot tub
On entering the resort, the lobby was inviting and very warm. The cushions seen in the picture are comfortable but worn. And although convenient, our hot tub on our deck was just an ordinary plastic hot tub. The Western style beds were disappointing and difficult to get a good nights rest. The mattress was of poor quality as the springs could be felt when lying down and with movement. On a more positive note, the most outstanding feature at this resort spa was the expansive buffet and the hot springs down on the first floor. The outdoor hot springs aka "Rotemburo" was refreshing.
Smelly toilet in our (private onsen) room was a downside
But the rest was good.
Dinner buffet was great esp dessert :)
Check out time is 10am feel a bit too early since check in time is 3pm
Overall was ok:)
